Олег Суворов

Prepaid rental €171. At the counter I presented my credit card via Google Pay (NFC) — refused as "virtual card." My wife was standing next to me with a physical Visa credit card. We explicitly asked if her card could cover the security deposit. Staff said no.
That answer was false. Their own Clause 18 states the deposit can be captured using the card of an additional driver. Her card was valid. We were never told she could sign as additional driver and her card would be accepted. Instead, staff sold us OK Super Premium Cover for €379 — 2.2× the rental price — while we were travelling with an 18-month-old child, with no alternative transport.
I raised this in writing. OK Mobility eventually confirmed in their own response that Clause 18 permits an additional driver's card — but still refused to refund.
Formal complaint filed (case #1191971). Registered with Consumo Baleares (GOIBE533250/2026) and Junta Arbitral de Transporte de Baleares.
Their support ticket system has a dedicated category for "forced to buy insurance due to credit card issues" — this is not an isolated incident.

My pickup was at 20:30 on 3 June. At 20:28 — before my plane had even taken off from Valencia — I sent a written WhatsApp message and email to OK Mobility asking them to wait or arrange out-of-hours service (which exists in their own contract, Clause 2.3, for €40). I also called their Lisbon numbers.
No response. Office closed at 22:00.
Flight FR7576 was delayed nearly 2 hours: at-gate time 22:11, baggage claim at 22:52. Their office is ~2 km from the terminal. Arrival before closing was physically impossible.
Next morning I went in person. Staff told me the grace period had expired and that even if I had come at 00:01, she would not have released the car. The reactivation "offer": €60 extra + no car until 18:00.
Formal complaint filed (No. 37201529). Escalating to DECO, CACCL, and EU ODR.
They had documented prior notice. They chose not to act. €52 lost, zero service received.

I engaged ORBIDI DIGITAL SL for a website project under the Kit Digital program.

Before signing anything, I clearly explained that I needed a functional MVP: a multi-user catalog where users can register, publish content, and manage listings.

This was explicitly stated in my email on Dec 11, 2025:
“It’s not about a demo landing page, but a multi-user catalog...”

Later (Jan 24, 2026), I provided detailed functional requirements including user accounts, listings, filters, and monetization logic.

What I received after months:
- no user system
- no functional catalog
- no real product
- only a generic multi-page website with template-like content

Communication was extremely inefficient:
- multiple different people replying with no context
- repeated requests for “feedback” without implementing previous feedback
- attempts to move forward as if the project was complete

At this point, I had to formally report the case through Red.es due to lack of implementation.

My conclusion:
This was not a delivery issue — it was a lack of real development and accountability.

I strongly recommend documenting everything in writing and not accepting vague deliverables.

This review is based entirely on documented communication and actual project outcome.

UPD: you got 1 star instead of 2 for attempting to blame this review as "fake".

Very raw app, I'd expect to see that being a QA in their team testing dev-server, not a paid client on production.

They cannot list flat anyway apart from your.rentals - just connection, sometimes with below terrible functionality (like sharing availability without sharing prices).

The only advantage: kind of low price and reaction from support on requests.

An unbelievable amount of mistakes with the packaging/delivery of a simple order

Very confused about the car location and fuel policy.

It feels like a scam.
I haven't received any email with a confirmation, any number/email to write or call, or modify/resend buttons are not working. Probably with wait for EOD and open chargeback.
The "idea" point is also not found near Airport, no clue where to go for the car on arrival.

UPD: got confirmation, but even no email to write a question, they send it from no-reply -_-
The office is closing at 21:00 (revealed after payment), and our arrival is at 20:45, I'm worrying about timing.

Scam service.
Charged 52.6 EUR, canceled event, returned 50 EUR.
They got a chargeback with a potential penalty.

Extremely bad quality, 4/5 items are unable to use, started chargeback process against them.