DG

David Gladwell

United Kingdom

Reviews

Review of Ubisoft


Rated 1 out of 5 stars

Got ubisoft+

Got ubisoft+
Spent as much time debugging as playing actual games. Games stop, I assume because my internet cut out for a second ruining the experience.
No I'm trying to cancel the subscription but the interface crashed so I can't even do that.
In general a broken product that preforms like an MVP rather than a well made software service.

12 July 2026
Unprompted review

Review of EMR


Rated 1 out of 5 stars

Understanding Off-Peak return

The person on the phone spoke poor English. As a result I could get my question about EMR off peak returns answered. When I said that I bought the ticket from trainline they pretty much dismissed me and told me I should contact them instead.

17 October 2025
Unprompted review

Review of Parcelforce Worldwide


Rated 1 out of 5 stars

TLDR I don't recommend using parcel…

TLDR I don't recommend using parcel force for international deliveries. They leave dealing with customs 100% up to you, and so long as the parcel is in customs they will not refund you. So it could be their indefinitely into theory.

Sending a parcel from the UK to Belgium. It's been stuck in customs for 20 days. Parcel force say it's not their problem. The customs office says I can't complain for another few days.

I've spent £50 on the parcel force service. It wasn't explained at the time of purchase, but it looks like theirs an import charge of 40€ despite the item being a gift. I've also spent +3h have to find information online and send emails.

I'll be leaving Belgium in 15 days. So if it arrives after that point I'll have to send it back to the UK?? I'm paying for a service that not only isn't providing me value, but is in fact bringing me negative value.

23 April 2025
Unprompted review

Review of First Bus

Review of Virgin Media


Rated 1 out of 5 stars

I had an easier time break up with a…

I had an easier time break up with a clingy ex than I did cancelling my contract with them.

Why isn't there just a tab in my virgin media that allows me at a click of a button to cancel my contract with them?

16 March 2024
Unprompted review

Reply from Virgin Media

Hi David,

Thanks for taking the time to leave us a review. We’re very sorry to hear that you feel this way and we’re keen to know more so we can help put things right.

Please get in touch using one of the following contact methods;

Call: 150 from a Virgin Media Landline or 03454541111 from any other phone

WhatsApp: 07305327112

Facebook: https://www.facebook.com/virginmedia/

Twitter: https://twitter.com/virginmedia

Forums: virg.in/VMforums

And we can help from there.

Thanks,
Steven

Review of Ryanair


Rated 1 out of 5 stars

Consistently delaying flight bellow the threshold you can legally get compensation

TLDR: it's unfair when Ryan air delay a late night flight by one hour and I can't get compensation.


My flight a to Portugal was delayed by about an hour as was my flight back. This is bellow the threshold where someone can claim compensation. This delay is particularly problematic when you arrive late at night and rely on public transport to get to your destination, as most public transport is either stopped or runs at reduced frequency. Thus, I'm going to probably wait an hour at the entrance of a airport at about 1-2 am

In an ideal world Ryan air would have to pay the expense taxi journey between the airport and the city so I don't have to wait for an unfrequent and slow bus during early morning hours.

13 September 2022
Unprompted review

Review of Virgin Media


Rated 2 out of 5 stars

Spamming me with promotional content

When I signed up to virgin media I'm quite sure I was asked if I wanted to receive promotional information to which I said "no". I've since been bombarded with pointless emails, for example:

"Visit the Virgin Mobile site this month to find the answer to our prize draw question, and you could win a Virgin Experience Day voucher worth £200"

I don't pay a virgin subscription to be the destination of spam email.

FYI, You can later change your preferences on promotional emails either by calling or going through the web portal.

30 July 2021
Unprompted review

Reply from Virgin Media

Hey David, thanks for taking the time to leave a review. I'm sorry to hear you're receiving so many unwanted emails from us.
Other than the methods you've mentioned, marketing preferences can also be changed via the online account at virg.in/myVM.
Please note any changes may take up to 6 weeks to take effect.
If you do have any further issues with this, please don't hesitate to contact us via the below methods:
Call: 150/03454541111
Text: 0753 305 1809
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums

Thanks, ^Molly