KB

Katie B

United Kingdom

Reviews

Review of Shift


Rated 5 out of 5 stars

Great service :)

Unbelievable price for a large sofa delivered the next day. The delivery driver called me when he was on the way and was really nice and friendly. He also helped me take my old sofa out of the house before he left without me asking for help.

10 July 2026
Unprompted review

Review of Sweet Genie


Rated 2 out of 5 stars

Open bag :(

One of the sweet bags was open at the bottom, when taking out of the box the sweets went all over the floor and had to be thrown away.

1 December 2023

Review of Sportsdirect.com


Rated 1 out of 5 stars

Received two different trainers. Issue still unresolved.

This was my first order with Sports Direct. I ordered a few items for a birthday using next day delivery and received my order a day late. I asked for a refund as I paid a lot of money for next day delivery and was very disappointed when it didn’t arrive on time. I was denied. When my parcel arrived, I had been sent two completely different trainers. The hassle to get this resolved was extremely stressful and has taken more than 1 week. I am very unhappy with the customer service I received and I will not be shopping here again.

28 May 2022

Reply from Sportsdirect.com

Hi,


Thank you for your recent review.
 
I’m very sorry to hear you have not received a good servicefrom us, we do
apologise for this and can assure you this is not how we proceedto deal with our
customers.
 
I am going to pass this feedback onto the relevant team to be dealt with
internally to prevent this situation from occurring again.
 
If you require further assistance, please reach out to us on our email
cs@sportsdirect.com [cs@sportsdirect.com], ourlive web chat option or via our
social media accounts.
 
Again, thanks for sharing your experience with us and wehope you continue to
shop with us in the future. 


Kind regards, 
Ella 
Customer Services

Review of Ann Summers Ltd


Rated 5 out of 5 stars

Love love love🤩

I ordered the The First Impression Body in pink and I am absolutely in love. It fits perfectly and supports well. It hasn’t lost any colour after washing either. I also ordered the One And Only set and again it’s perfect! For a non padded bra I am very impressed with the support and there’s no overspill either! Can’t wait to buy again🤩

4 July 2021