Unbelievable price for a large sofa delivered the next day. The delivery driver called me when he was on the way and was really nice and friendly. He also helped me take my old sofa out of the house before he left without me asking for help.
This was my first order with Sports Direct. I ordered a few items for a birthday using next day delivery and received my order a day late. I asked for a refund as I paid a lot of money for next day delivery and was very disappointed when it didn’t arrive on time. I was denied. When my parcel arrived, I had been sent two completely different trainers. The hassle to get this resolved was extremely stressful and has taken more than 1 week. I am very unhappy with the customer service I received and I will not be shopping here again.
28 May 2022
Reply from Sportsdirect.com
Hi,
Thank you for your recent review.
I’m very sorry to hear you have not received a good servicefrom us, we do apologise for this and can assure you this is not how we proceedto deal with our customers.
I am going to pass this feedback onto the relevant team to be dealt with internally to prevent this situation from occurring again.
If you require further assistance, please reach out to us on our email cs@sportsdirect.com [cs@sportsdirect.com], ourlive web chat option or via our social media accounts.
Again, thanks for sharing your experience with us and wehope you continue to shop with us in the future.
I ordered the The First Impression Body in pink and I am absolutely in love. It fits perfectly and supports well. It hasn’t lost any colour after washing either. I also ordered the One And Only set and again it’s perfect! For a non padded bra I am very impressed with the support and there’s no overspill either! Can’t wait to buy again🤩