Leif Erik Gullanger

Have said they will offer WERO for about a year now. Their website still says late 2025 or early 2026. It's way past that now, and they still haven't even started their BETA program. I was promised we would be enrolled in that. But all we have heard since are excuses of why it's taking so long.

This company is absolutely not taking this seriously. WERO is an extremely to Europe's financial future and independence. Simply not taking their responsibility seriously.

Do not belive the hype. This isn't even remotely close to good. It has all the problems of AI video generation. It can't do simple things like showing your product correctly, with the correct text on it, or spell out letters in the voiceover. It always messes things up, so you spend 10-20 times more credits than you would think.

This company engages in bait-and-switch scams to companies, by first offering them a promotional price in an email, and when you get the price, this offer is OVER the retail price on their website.

And on their website they have "offers" which have been running so long that it's in reality their permanent price. A practice that's not in accordance with european marketing laws. I brought this to their attention, but they haven't done anything about it.

Unserious company, with doesn't seem to have any problems trying to scamming you.

Regarding the reply from Wattcycle: This seems to be an auto generated reply and it's not relevant to the experience I had. This just goes to show what level of customer service you can expect from this company. After this reply I would like to change me reply to 0 stars...

Drittselskap som stjeler åpen kildekode og går etter brukere som bruker den lovlig.

Prøver også å sørge for at det er umulig å reparere produktene deres. Planned obsolescence i stor stil.

Great product and they usually provide pretty quick support

Still not able to support WERO payments, several months after others have it in place, forcing their customers to use American payment options instead...

Reply to Mollie: First of all I want to point out that I'm not talking about transition from iDEAL to Wero, but Wero in general. And you proved my point. You are going to add Wero in a while, unknown exactly when, while your competitors are already offering Wero. Sorry, but you are taking too long.

Also, I see that you want to get in touch with me to discuss alternatives. But there isn't really any alternative to an affordable payment method for Europe. We do offer the alternatives already. But we want to move away from American alternatives as quickly as possible, and you are not helping us do that.

Update: They have discussed this further with me by email very politely, and shown that they listen to customers, so I've upped the review with one star because of that. The underlaying problem still remains though.

Dette firmaet driver det som ser ut som minibanker, men tar gebyr som ingen minibanker tar. Vi snakker flere tusen kroner i mange tilfeller. Styr unna!

Completely full of bots. No moderation. The owner threatens democracies but still isn't moderated. Places ads right next to nazi content.

Helt ekstreme priser på enkelte varer. Med god margin den dyreste tilbyder av varer, på tross at at de har prisgaranti. Den er ikke verdt papiret den er skrevet på, for de vil alltid finne en unnskyldning for at den ikke gjelder. For eksempel at konkurrenten til thansen ikke har fysisk butikk, noe som er lite relavant når man kjøper deler av thansen på nett. Og det forsvarer uansett ikke en pris som er 2,5 ganger høyere...

Jeg fatter ikke hva ICE holder på med. Etter at de byttet til Telenor ble mobilnettet deres effektivt sett ødelagt. Man mister dekningen, og den kommer ikke tilbake før man har slått på og av flightmode. Om du ikke merker at det skjer kan du være uten dekning i timesvis.

Feilen rammer både meg og flere jeg kjenner som har ICE. Har meldt fra om feilen flere ganger uten at de klarer å fikse det.

Tror ICE virkelig at dette er greit? Helt latterlig elendig kundeservice.

I motsetning til Skruvat sender de deler som passer. Levert før estimert.

Helt grufull kundeservice. De skriver kun auto replies, svada og løgner. De beskytter svindlere, og betaler ikke ut erstatning selv om de påstår at Trade Assurance skal beskytte deg mot svindel.

Styr unna!

Ligger på store avgifter på forsendelser der frakt allerede er betalt. Trade Assurance er helt ubrukelig og tar alltid selger sitt parti.

Very good and helpful support that took time to look into our issue (which was caused by an error at our end), and helped us figure it out quickly.

Been pretty happy with Cloudways up until now. Today we needed to use their customer service.

It started with us trying to use a back up. After trying to roll back to the latest version of the website, everything broke. Including the UI on Cloudways, and our website.

We asked customer service to just deploy the latest version of the website (the one you can roll back to in their UI), or the lateste backup. Either one would be fine.

Customer service then came up with some silly excuses as to why they couldn't do it, and had to pass it on to someone else. They said their engineers were working on it as we speak. Just deploying the latest version of the website should be quickly done if someone was actually working on it.

As I'm writing this it's been a couple hours since the website went down, and now they aren't replying when I ask them how long we should expect this to last.

Their customer service seems to completely lack knowledge.

Update after reply from cloudways: The issues was finally resolved a few hours later. Sorry. But this just took too long, and the answers from your customer service was the standard very annoying kind which only served to frustrate us more as it quickly became clear that the people we were talking to had no idea what they were talking about.

Would rate them 0 stars if possible. Their customer service is basically non-existant. We had trouble with a SWIFT payment, and while the problem was obviously with HOLVI, they sent us on a wild goose chase trying to blame everyone else for their mistake.

Their mistake directly cost us about 250 EURO. Plus a lot of time trying to sort out it out, and not being able to pay one of our suppliers on time, which has a cost that's difficult to asses.

But the worst part, they do not own up to their mistake, does nothing to rectify the situation, and it's clear that the same mistake would happen again, because they do not care about sorting out the root cause of the problem.

Update after their reply: They say they take they will take this seriously and will investigate, but basically what they have done is to make me investigate for them. It just gets worse and worse...

New update: They wrote that they would investigate, but absolutely no action has been taken by them 3 weeks after this happened. They answer our emails, but it's clear they don't bother reading the content of them. Horrible customer service that completely ignores the fact that they cost us money.

Bruker PostNord, noe som er ensbetydende med at det blir rot. Ikke kan de hjelpe til med å ordne opp heller. Har nå kommet frem til at jeg boikotter alle firma som bruker PostNord.

Alternativene som blir nevnt er ikke tilgjengelig over store deler av landet, og da blir pakken sendt med PostNord. Dere forblir boikottet til dere bytter til noen som har noe som minner om et fungerende servicenivå.