Chris Whitworth

I almost always click on the feedback piece -but it is ignored! Seen this many times

The website just does not work. I tried yesterday and again today. I went through several routes and its just dead. No messages to say why.,,,,,,
Thank you for the reply -but no contact
email offered. And its an international call from Poland! Also -not just us, we found about 40 people with the same issues! One suggestion is that it "might" work next month. How not to run a business!

An update. After about 5 hours research I discovered that it does not work on Chrome, but can be accessed via an obsolete version of Firefox... Oh well!

Yet again-hopeless. We try to use Polish sites but Libristo-never again! My wife ordered 2 music books in early November -they have not arrived, but we keep getting requests to review our experiences! We have here! Never again

UPDATED 24 Dec. The books arrived! Wonderful. Maybe only because the "Commercial Director" of Libristo intervened and contacted us with what we saw as a "grovelling apology" -after this Trustpilot review.... Maybe they will have learned, but we have no need to use them again -despite the promise of lots of "free points". Do these people not realise that you cannot change viewpoints with post created offers (I nearly said bribes but that could be libellous in some locations...). Anyway -we have the piano books and are very happy. Wesołych Świąt od Polsce.
An update 9 Jan. 4 emails all saying the same thing! Sent over 7 minutes between 10:25 and 10:32..... "Thank you for your reviews and comments Chris. We strive to improve our services ......... All 4 orders were delivered to you successfully". Methinks they need new software!
Life is too short

I used Jet2 for the first time, because Ryanair's website has become unusable. Booking was easy, and my Aunt (who is elderly) found the same. The flights were OK, on time and well managed. My only criticism is the continual bombardment of emails expecting me to add items. If I wanted expensive food, car hire etc I would have booked them!

Absolutely dreadful business. Avoid like the plague! For the last few years she has been autobilled 200 pounds a year for nothing! She tried to cancel but the website just runs around in circles. I tried today for hours -and I am a professional! Eventually I navigated to their phone system, and got cancellation confirmation. then an email renewing. The reply below is useless -dont use fb or twitter

Booking was easy but I have been deluged with spam -including this survey

They seem a lot more organised than Ryanair -but I wont fly for 6 weeks so who knows

"The experience I receieved was great! I would definitely use Prestige Flowers again

We have just tried to order from them. The website is unusable. Yes, we do speak Polish. We found some books we wanted but getting past the shopping cart proved impossible!

Finally updated 6 July. Muzikkon had good reviews so we ordered a wooden flute. All seemed well until it was shipped. We got tracking info and it was OK until 3 June, at which time it arrived at Heathrow!!!!! WHY???? We ordered from Ireland (EU) for delivery to Poland (EU). Since then we have only had chaotic information! I emailed them and got unevidenced excuses... We paid, and were hoping it would come in time for our anniversary party! 2 months would have given Vicky time to learn it (she is a concert flautist, but on metal ones...). Finally Muzikkon replied to our escalating complaints, and sent us another, which arrived today, 6 July, via UPS (who are wonderful, with very good tracking). We stayed home for more than 5 weeks, hoping for the first one's delivery. I do not blame Muzikkon directly, but they are responsible for their supply chain! We knew that 4 years ago Brexit screwed the UK, but if businesses do not monitor their environment and react quickly...
The good news. Its here, and its wonderful!

Absolutely useless. Placed an order got confirmation. Got an email today saying "payment declined" for 1 item. Others???? Tried to call, no phone number. Website sends me round in circles, totally useless. Tried to create an account "internal sever error". Noticed "was this helpful" question, mostly no!. Avoid like the plague! Finally got number for bookshop, helpful man admitted they were useless! Comments suggested to me they could be in financial trouble....

Nie Polecamy. We will never use them again. We ordered some DVD's (we think)? Thei website is difficult and confusing. It seemed to work until we got to payment. They dont seem to take Visa. After several confusing emails we tried again, and opted to pay at the Post Office! We have paid, but have no idea whether the DVDs are ordered, on their way, or our money is on its way to the moon. We accept that Polish is not our first language but we are not stupid! Their "English website" isn't! Dont go there! 27 April. They came! No explanation, no tracking info, but finally the DVDs appeared. 3 weeks? I have no problem with the time, but the total lack of feedback is unique.

It is OK. Unlike most online shopping, this website works! My only criticism is having to log on to my bank to authorise. Most online shops send a code directly to the phone. VERY GOOD! Used them twice this week. Good flowers, well presented and the website works well. royal Mail organised delivery well and kept me informed. Excellent Used them again. Excellent. I dont like the authorisation technique but everybody seems to be using it now. OK if you have 3 screens on the PC (we do!)