MR IAN WICKS

Good price for the item I purchased and delivery was delivered fast better than I expected.

Ordered a shirt from Debenhams it came from a company called Lands End which was far too big for my size something wrong.Returned item got in touch with Debenhams customer service about refund they replied to say it was being processed then again saying my refund has been processed. The only issue is they have not refunded me yet it’s been 3weeks looks like I have to take them to small claims court very poor customer care will not use again.

Booked holiday nearly a year in advance to Thialand to be told building and construction work was going on but would be finished by 15 December 2025 with only touch up after that date.we arrived26 December 2025 expecting maybe minor touch as told . They all ways do this leave at last minute so hard to change hotel or date of holiday because people have work commitments and was not possible in our case. Well major construction was still did continue in Hotel Khaolack Laguna Resort with two large diggers workmen banging steel form work and welding form work for a sea wall in which we were told has been completed all a lie by TUI . After coming home and completing a complaint form to them I receive a email first offer of £300 compensation but was not happy with this then another email from them offering me £320 cash paid into my bank or a compensation voucher for £480.I email them back asking about terms and conditions of the compensation holiday voucher and did not agree to anything to date so why someone at TUI think I would agree to the lower offer come on . TUI had the cheek to send out a .voucher for the amount of £300 not the second offer of £480 they the they tui tried to phone this never happens it never shows up on phone missed call. When try to talk to some one all you get is call centres abroad speak English but don't understand and cause a lot of stress it not Wright anyone has to go through a situation like this I have read reviews about there compliant department and they are wright ,very unprofessional tell lies and do not want to help.So looks like I am going down the road of arbitration and that doesn't work the legal route because they have already claimed liability by offering me compensation but getting it is another thing .So I would like to warn other if you have your holiday spoiled and try claim expect a lot email with no help they are a waste of time.

Five star service from cost of watch,the delivery really pleased.

Have had three oral io4 purchased from boots.All have had the same issue battery life fully charged last about 2 minutes this latest toothbrush has only lasted 4 weeks,then the same old issue going to take it back and demand a refund.There must be some thing wrong with the electronics in this product would advise against purchasing this product.

This company has gone down the pan used them twice before with no problems but this time a bathroom waited 12 weeks for bath etc ,The delivery was short had to sort this out and when bath was fitted found out whirlpool bath had five flo holes at the wrong end of the bath and given a week flo pump never asked what we would like my fitter said he never uses them because problems. Be wary when ordering and double check every thing on your order as they only give you five days to complain about your order as they take know responsibility after that time they do not check anything they have had your money will i use Tecaz again never.

slow getting order i had taken 3 weeks not the 2 to 10 day they claim .Then it got lost in the post and to try and resolve was the staff where not the best to sort this problem had to sort it my self after 2 phone calls with parcel force not my job to.