Sac At

India

Reviews

Review of Direct Ferries


Rated 2 out of 5 stars

Not very reliable

Purchased return ferry tickets to koh samui using direct ferries.

The return journey via seatran ferry service was not smooth.
We had the email confirmation and the booking number from direct ferries regarding the return journey from koh samui to donsak by ferry and from donsak to surat thani airport by bus, but upon reaching donsak, seatran ferry told us, that despite our email confirmation, our booking did not include bus tickets from donsak to surat thani airport.

After some discussions with the staff , we went to the counter of seatran and showed our email confirmation and got the bus tickets from the counter.
But this unnecessary confusion and discussion resulting in a delay for everyone as the bus departed half an hour late cudve been avoided as the bus tickets are usually shared over the counter by the ferry company.

We reported this to direct ferries and no action /communication was taken by them with seatran ferries.

The booking reference number is AB26061100001. The tickets were purchased online via direct ferries website and clearly state the origin and the destination.
One would expect such tickets to be valid with the ferry operators without hassles and inconvenience and for the ferry operators not to dispute the validity of these tickets.

30 June 2026
Unprompted review

Reply from Direct Ferries

Hi

We greatly appreciate you taking the time to give your feedback.

We're sorry to hear that you had a negative experience, however it seems that your review is in relation to your experience with the  ferry operator  at the port regarding your bus tickets. As this is not a review related to your experience of using the Direct Ferries website or interacting with the Direct Ferries Team, we’d kindly ask you to consider revising your star rating to reflect your thoughts on your experience with Direct Ferries.

We appreaciate your understanding and we will pass this feedback onto the ferry operator on your behalf. If there is anything else that we can help with, please let us know. 

Kind regards, 
Direct Ferries

Review of AirAsia


Rated 1 out of 5 stars

Air asia is in need of special assistance

Air asia is a reduced mobility, in need of special assistance and on wheelchair airlines.

At Surat thani airport, Thailand , we had 3-4 Kgs extra weight, which is no big deal but the CLOWN at the air asia counter behaved as if heavens have fallen and tore our boarding passes and asked us to sort the extra weight instead of informing us the charges for extra weight/kg and payment options.

Not only this, this air asia CLOWN on the boarding card wrote gate number 5, which one would usually associate with the gate from which the aircraft would be boarded! But gate number 5, was actually the immigration counter. This Clown "forgot" to tell us that, as in a lot of countries immigration is usually done from the last airport of departure from the country and we were flying domestic from Surat thani to bangkok.

All in all, air asia is in desperate need of special assistance!.

1 July 2026
Unprompted review

Review of Jio

Review of Jio


Rated 1 out of 5 stars

Dismal customer service

Generating an invoice for a customer to pay must be so easy for Jio but letting the customer know what that invoice is for, what the customer has been billed for despite making a 3 months advance rental must be so hard!

And the burden of clarification naturally falls on the customer because jio's customer service is pathetic, embarrasing! A jio staff person constantly saying like a robot during the call- im checking, im checking.. and the customer wondering what could the staff possibly be checking that is taking so long.
On calling again, the systems which seemed to have been working 2 minutes ago during last call are suddenly down and a black hole again!

The viewing experience itself is far from smooth or seamless. Everytime TV is switched on and a channel is clicked, the screen goes black for 25-30 seconds before the channel starts.
New channels are added/removed/order shifted very often and the user could keep searching for a channel that was originally there and is not there now or some other channel that has been added.

While watching any channel, suddenly the screen is paused for several seconds before one can watch what was being shown again!..The layout of the home screen, digital tv could be different too any time the tv is switched on!

And to think that Jio charges 3 months advance rental for fiber, and offers this kind of "extremely unique" below average customer experience.
It amounts to daylight robbery!

9 April 2026
Unprompted review

Review of Jio


Rated 1 out of 5 stars

Jio "Fiber" - A horror show.

Jio "Fiber" is a horror show.

Unplanned uninformed sudden Internet "outage" which there technician mentions as a wire getting cut!

Frequent screen glitches lasting upto a couple of minutes blurring the screen!

Clueless customer care not having a clue about the billing!

To top it all off, Jio promotional/marketing/PR messages when the screen goes idle!

24 March 2026
Unprompted review

Review of Grab


Rated 2 out of 5 stars

Grab - works ok but when?

When Grab works, its ok but those times when it works well are a rarity!

The last couple of times, Grab pulled a con job. Booked a ride, waited till the arrival time, the driver did not reach and wasnt moving from his location, so cancelled the ride but guess what, Grab charged a cancellation fee.

Had to uninstall the app because of such experiences!

28 February 2026
Unprompted review

Review of AirAsia


Rated 1 out of 5 stars

Air asia india; Daylight robbery!

Air asia commits daylight robbery!.
2 people making a booking together still get assigned different seats and have to pay extra to be seated together. A joke!

The ground staff has an immigration expertise too, with stupid questions like coming back?.. return ticket? What was even more stupid was that when asked if these things were checked for all passengers, the response was a firm yes!

People are going on a vacation for a couple of days but air asia wants to know if they are coming back!.

Now one can understand, the majority people from india might be going even on a holiday with a one way ticket with no intention to come back to india but doesnt apply to all and its not what an airlines ground staff should be doing frequently!

27 February 2026
Unprompted review

Review of IndiGo


Rated 1 out of 5 stars

Delay Airlines! - Low cost nightmare!

The name of indigo airlines should be changed to delay airlines.

On even very short domestic routes of 1-1hr 20 mins, there are consistent delays of minimum 30 mins( if one is lucky!) upto more than an hour and even more ( if one is unlucky!).

They are reaching a stage where the flight delay is consistently more than the actual flying time!.. What a dubious distinction to have!

A person thinking that just purchasing a flight ticket is enough to depart, fly and arrive on time with indigo airlines is dreaming/hallucinating/fantasizing!

Luck plays a big role with indigo. One has to be really really lucky to depart and arrive on time with indigo. And that is also increasingly becoming a rarity!

24 February 2026
Unprompted review

Review of Ola


Rated 1 out of 5 stars

A free goon like paid taxi service!

When one takes an ola cab, one is paying to get called numerous times by the taxi driver even when the cab has already reached the destination, then being randomly messaged by the cab driver about the customer's whereabouts.

And despite entering the destination, being asked stupid questions like whats the destination?.. All this defeats the purpose of an app based cab service!

But this is not all. The saga continues when the taxi driver while driving gets "bored" and calls someone and starts talking to that person while driving.

And if all these things are disagreed with, then that staring impolite behaviour by the taxi driver!, which makes one wonder if the person should maybe do a job of debt collection/recovery!

23 February 2026
Unprompted review

Review of Jio


Rated 1 out of 5 stars

Jio: 3 months advance charging and terrible service!

Barely 3 weeks since installing Jio internet with the netflix/prime and other channels combo, and sudden blank screens on clicking the channels, and today the internet went off suddenly without intimation. The red light started blinking and no internet availability.

And this when Jio charges 3 months in advance for the internet and cable combo as this charging is more profitable to the company, as mentioned by its installation guy.

Why not?... bring on the gala/weddings!

19 February 2026
Unprompted review

Review of Axis Bank


Rated 1 out of 5 stars

0 Bank

0 Bank. shameful. embarrasing. pathetic
Priority pass which one gets by sheer amount of spending not delivered. Retarded reasons given.

9 December 2025
Unprompted review

Review of Airtel India


Rated 1 out of 5 stars

Stupid greed disabled Airtel doing daylight robbery

Airtel asks its customers to pay the monthly bill even before the invoice is generated and shared with customers. It expects them to pay the bill even before the bill due date!
If this isnt done, Airtel disconnects the internet.
It amounts to daylight robbery!
If Airtel is so hungry for easy money that it doesnt want to even share the invoice, it should start offering toilet cleaning services!

4 December 2025
Unprompted review

Review of Deutsche Bahn AG


Rated 1 out of 5 stars

A greedy money hungry desperate company.

A greedy money hungry company.
0 service. Just keep buying tickets. different cards, offers etc all meant to fool people. Give them everything but expect nothing in return.
Just breathe a sigh of relief upon reaching the final destination because with the deutsche bahn, the chances of anything/everything going wrong are close to 100%!

10 November 2025
Unprompted review

Review of Vio


Rated 2 out of 5 stars

Ok booking website with hassles

Had booked a hostel in Berlin via vio.com. Was awaiting the check in code from the hostel which never came.

Had to personally visit the hostel much before the check in time to get the code and the hostel mentioned that they were unable to send the personal code via vio.com on email.
During the booking, it was mentioned that 10 Euros is payable at the Hostel but no mention of that from the hostel. Seemed consistency in pricing was lacking.

21 August 2025
Unprompted review

Reply from Vio

Dear Customer,

Thank you for taking the time to share your feedback. It’s our mission to give all our customers a seamless booking experience, so we’re sorry to hear that didn’t happen on this occasion.

Rest assured, we will do our best to investigate this and make things right as much as we can. However, we were not able to find your booking with the details provided. 

Could you please share more information in our contact form, so we can look into this further? This is the link: (https://support.vio.com/hc/en-us/requests/new?ticket_form_id=6796130090397)https://support.vio.com/hc/en-us/requests/new

With kind regards,
Customer Care at Vio.com

Review of Booking.com


Rated 1 out of 5 stars

Below Average

Booki.com has a problem with names, genders etc ,It mixes up people's names, genders all too frequently for it to be a coincidence.

Even before behaving like a real intermediary, a hotel agent, offering hotel stays, etc, it would be a good idea to try and have a little awareness, to stop looking clueless/stupid in email communication!

The currency/country changes too frequently without the user choosing these and has to be changed in case completing the booking.

26 March 2025
Unprompted review

Review of Google


Rated 1 out of 5 stars

Google Colab Pro - absolute Katastrophe

Das Google Colab Pro-Abonnement ist eine absolute Katastrophe. Die A100-GPU war fast nie verfügbar. Die T4-GPU wurde in nur 1-1,5 Stunden abgeschaltet, was das GPU-Abo zu einem Witz macht. Die GPU ist nicht einmal die Hälfte der Zeit verfügbar, wie von Google angegeben. Ein neuer Google-Trick, um die Leute zu täuschen, zusätzlich zu den zahlreichen anderen Datenerfassungstricks usw.

22 March 2025
Unprompted review

Review of SpiceJet


Rated 1 out of 5 stars

Spicejet- Lower than a budget airline

Spicejet- Lower than a budget airline!
It does not believe in giving boarding passes online either.
A customer could keep doing web check in without receiving the boarding pass or an email confirming the same.
The customer service only sends automated emails. Whoever you email to, the response is an immediate auto response email.
And the icing on the cake is that , their flights , a day before, get delayed and the reason cited is "operatonal"
and one could keep guessing what that possibly means.

And this experience is even before a customer has taken the flight!

Pathetic overall!

3 September 2024
Unprompted review

Review of Digit Insurance


Rated 1 out of 5 stars

They should give the customers insurance for 'free' for the 0 services they provide!

What an Insurance Company! They should give the customers insurance for 'free' for the 0 services they provide!

We purchased a Home Insurance from them.
At the time of purchasing, as usual they were very prompt in responses and emails.
But when a claim was made, they started weeping.
They started looking for excuses not to reimburse the claim.
Several emails went unanswered. The emails which they send to refuse the claim, only they understood what was written in those emails.

They were behaving like the customer has purchased the policy for 'free'!

It is better not to have insurance at all than having an insurance with them as both mean the same thing!

31 May 2024
Unprompted review

Review of SmartWings


Rated 1 out of 5 stars

Was für eine erbärmliche…

Was für eine erbärmliche Fluggesellschaft!
Unhöfliches Personal, das gut daran täte, ein paar Manieren zu lernen.
Sie ließen mich nicht an Bord gehen, weil sie „dachten“, ich bräuchte ein Transitvisum.
Ich habe sie gefragt, auf welcher Grundlage sie das tun, da ich schon einmal ohne Transitvisum über Abu Dhabi gereist bin.
Sie haben offenbar einige Telefongespräche geführt, ich weiß nicht mit wem, aber schließlich wurde mir das Boarding verweigert.
Smart Wings hat sich nicht die Mühe gemacht, mir mitzuteilen, welche Rechte ich als Passagier habe, da mir die Beförderung verweigert wurde. Es wurden keine alternativen Transport- oder Übernachtungsmöglichkeiten angeboten.
Als ich eine Entschädigung verlangte, wurde auch diese mit dem Hinweis verweigert, dass das, was sie getan haben, richtig war!

Insgesamt würde ich diese Airline auf jeden Fall meiden!

3 February 2024
Unprompted review

Review of VFS Global


Rated 1 out of 5 stars

VFS going Alarmingly downhill!

What an absolute joke VFS is becoming in the way the processes are being carried out. If you had to cancel an appointment, you could forget about the refund. The Email id's given on there websites do not work.The staff sends random emails asking for information already provided.
And to think they have a monopoly in the visa services, only one word describes them - atrocious!

26 January 2024
Unprompted review

Reply from VFS Global

Hi Sac, we'd like to look into this. Can you please share your contact details via Twitter or Facebook message along with the above review's screenshot for better understanding.