Ana Aranda

I rented a small car in Rennes and returned it with a full gas tank. I get charged 27€ more because they said they were able to squeeze 6 liters more into the tank so they are charging me (and at an inflated price).
I complained and sent them the photograph I took of the full tank and they said that the photo means nothing to them!!
I am appalled by Europcar France in Rennes!! Are they carrying on a shady business on the side, charging foreigners illicitly for unnecessary gas money? I wonder! What a scam!

Contrate un coche en Rennes Francia, y lo entregue con el depósito lleno. Reclamo a Atención al Cliente de España explicándoles que me han hecho un cargo desde Francia de 27€ de gasolina. Adjunto foto del depósito lleno. Me contesta Patricia de Atención al Cliente que en Francia han conseguido añadir 6 litros de gasolina en el tanque. Le explico y adjunto la foto con el depósito lleno y me dice que la foto no demuestra nada. Vaya servicio más penoso. Y 27€ por 6 litros? Me parece que están llevando una pequeña estafa en la localidad de Rennes, Francia con los extranjeros que pasamos por ahí y en España se lavan las manos. Inaceptable!

Booked an accommodation with Booking.com, had many issues with the accomodation and complained to Booking.
Had to call 15 times, meanwhile they said that if the accomodation did not respond to the issues that we had during our stay, that they would have my back and would compensate me…
In the end, Booking said for me to discuss the issues with the accomodation directly. They backed away and did NOT support me nor eventually compensated me while they initially said they would.

I feel stupid for thinking they were going to take responsibility and not dump me.

DON’T THINK BOOKING WILL HELP YOU IF YOU HAVE ANY ISSUES WITH THE ACCOMODATIONS THAT THEY PROVIDE YOU IN THEIR PAGE!

Terrible service!!

WILL NOT TRUST BOOKING AGAIN

Me encanta la opción que te ofrece Aplázame. Excelente para vuelos

Una maravilla la calidad y el sabor de las naranjas y aguacates que he comprado.

VC es una buena plataforma para comprar y vender pero considero que el porcentaje de VC es bastante alto y el precio de los envíos está mal planteada ejm a veces no hay envío a punto de recogida y la única opción es 12,90€ a tu casa o incluye autentificacion que sube más el precio sin ser solicitado .

Terrible atención al cliente ya que al devolver un artículo NO TE DEVUELVEN EL DINERO solo un vale para esa tienda Y TAMPOCO PARA LA WEB. Totalmente impresentable. Lo tendrían que indicar CLARAMENTE cosas que no ocurre. CON LA CANTIDAD DE TIENDAS BUENÍSIMAS QUE HAY…. PUES NO HACE FALTA IR A MASKU donde no hacen devoluciones,solo vales e intercambio de prendas. NO VOLVERÉ A COMPRAR AQUÍ!!

Estamos a finales de agosto y estamos esperando que se seque una humedad enorme en mi cocina. Ya está seco y la CONCLUSIÓN DE MUTUA MADRILEÑA ES DARME UNA INDEMNIZACIÓN EN VEZ DE ARREGLAR LOS DAÑOS ya que tengo 65 años y me estoy recuperando de 2 canceres de pulmón y otro de mamá. Es una vergüenza de servicio

What a terrible customer service they have. I bought a bikini July 19 and still have not received it in July 31. I contact customer service through WhatsApp and they don’t answer. I thought this company had a good reputation but I WILL NEVER BUY FROM THEM AGAIN

What a terrible customer service. The web was glitching so I got nervous and bought all the wrong sizes and even mistook the bottoms of a bikini for its top … so ultimately I was not able to use the 10 % discount for first buyers but will also have to pay 3 seperate shipping fees. Talked to customer service online and she cut me off mid sentence.
I thought si was buying from a nice well branded company but WILL DEFINITELY NEVER BUY FROM THEM AGAIN.

Compre una blusa esta semana y a los 10 minutos envié un correo electrónico solicitando una cancelación del envío y tras 5 emails siguen sin contestarme. Son una estafa. Tengan cuidado y no compren!!!

I bought a linen black sweater to wear on crisp summer nights and, though I haven’t worn it yet, I have tried it on and love the neckline and the texture of this sweater.

Bought a beautiful pijama set which is absolutely heavenly… love the softness and the the movement it gives me. I will definitely be purchasing more. Highly recommended

I bought a beautiful light blue dress online and when it arrived it bright blue with very distinctive cheetah print on it. Unfortunately the picture did not describe the dress well and had to return it. Pictures should portray the items better.

Todo estupendo. Estoy muy contenta con mis compras, ventas y las devoluciones que he tenido que hacer han sido relativamente fáciles

Todo excelente, lo único es que no se si servirá para que la empresa sobre la que he dado mi opinión, reaccione.

Compre un abrigo online y he ido a devolverlo y no me dejan devolver en la tienda en Madrid y el coste de devolución por correos es de 48€!!! Nunca más comprare nada en esta tienda! Me resulta una estafa y mal servicio.Que decepción de tienda. Nunca más realizad ninguna compra online!!

He comprado 3 pañuelos de seda y un bolso de Jimmy Choo y en todas las compras ha ido todo muy bien. Estoy muy contenta con la experiencia.

My recent experience with Swarovski is that I bought a ring at the beginning of the month of January and it didn’t fit so I returned it immediately to buy the correct size. Just now I have received a notification that they have just received the ring (I can not comprehend that it’s taken almost 3 weeks) and I unfortunately will have to pay the ring with my credit card because it is the end of the month and they HAVE NOT MADE A REFUND ON A TIMELY MANNER WHICH IS TOTALLY UNACCEPTABLE. I ask here on a public site to MAKE MY REFUND AS SOON AS POSSIBLE! YOU HAVE NO RIGHT TO RETAIN REFUNDS FOR ALMOST ONE MONTH. I asked for a second ring that fit and I HAVE RETURNED IT TOO BECAUSE I DO NOT WISH TO WORK WITH A COMPANY THAT HAS SUCH A POOR CUSTOMER SERVICE IN NOT RETURNING A REFUND AT AN ACTUAL NORMAL TIME FRAME. Very bad service SWAROVSKI!!! Just look at the reviews this company has!
RETURN MY REFUND!!!!

I wrote my view on Trustpilot regarding the behavior of Gerard Darel due to the fact that I was receiving no input from the company regarding my returns and refund and have received, what I believe, is a nasty note saying that I had not written all the emails I claimed and giving dates as if I were a mad like lady not understanding the time frames regarding a return and a refund. I must say that I did not appreciate this behavior at all because I did write 6 emails and if your company only found one email…. well, the problem is yours, not mine. Also, taking almost one month to process a refund is an extremely lengthly time.
I write this note because I have received an email privately from you telling me that my refund IS STILL ON THE WAY but as I said before, I do not appreciate your public note implying that I have not said the truth in my previous review.
I do love your clothes but I do not like your attitude as a company and also any return is so time consuming and too lengthy, that I would certainly have to consider buying something from your website and be completely sure that I want the item because I did not want to go through with this long hassle of a return and a refund that has still yet to come (and don’t say it’s my banks fault).
Attitude and being nice and your company has shown me that you do not have a kind customer service nor care with your clients.