MW

Mike Wash

United Kingdom

Reviews

Review of Mapleshelf


Rated 3 out of 5 stars

Professional formatting, but be clear about scope and timescales

Maple Publishers – professional formatting, but be clear about scope and timescales
My overall experience with Maple Publishers was positive. The finished book was professionally formatted and the quality of the final product was high.
At times, however, I found communication and the turnaround of edits a little slow. I also felt they were quite persistent in recommending additional editing and proofreading services beyond the formatting work I originally wanted.
If you are clear about the service you need, agree realistic timescales at the outset, and are confident about managing your own manuscript and publishing decisions, Maple can produce a very professional result.
For straightforward book formatting, I would use them again.

1 July 2026
Unprompted review

Review of Finest Book Publishers


Rated 3 out of 5 stars

Strong on formatting be cautious with extras

Finest Book Publishers – generally strong on formatting, but keep control of your accounts and be cautious about the extras
There are many good points about Finest Book Publishers, particularly when a project is progressing well. I found them responsive, helpful and capable of producing high-quality, professional formatting. They were also very supportive in helping me understand the process of self-publishing and uploading books to KDP and IngramSpark.
There were, however, some areas where I felt greater caution was needed.
I was disappointed that the likely production cost of a colour illustrated book was not made clear early enough. In the end, I had to revert to black and white to make the book commercially viable.
I also found them quite persistent about offering to publish and upload books on my behalf, which would require access to my KDP and IngramSpark accounts. I allowed this for my first book, which was then published under their name. Since then, I have preferred to retain full control of my own publishing accounts and have not shared access again.
On another occasion, I agreed to purchase 10 copies of a book for them to take to a book fair. I understood from the written agreement that I would receive feedback or a report from those to whom the books were presented. No such report was produced, and I was later told this was not something they provided. The evidence I was shown of the book at the event also left me unconvinced.
I would also be cautious about their marketing services. I found the sales approach quite pushy, particularly from one US-based marketing representative, and felt there was more emphasis on selling the package than listening to what I actually wanted. In my view, the marketing packages appeared expensive and high-risk, and I chose not to proceed.
That said, the core formatting service has been successful. Finest Book Publishers have now professionally formatted four of my books, and I have been pleased with the standard of that work. Alex Smith, Assistant Project Manager, was particularly helpful, responsive and easy to work with.
My overall view is that if you know what you want, retain control of your KDP and IngramSpark accounts, and use them primarily for formatting rather than wider marketing services, they can do a very good job. On that basis, I would probably use them again. If you are happy to let them do it all then they are very capable of that too.

1 July 2026
Unprompted review

Reply from Finest Book Publishers

Thank you, Mike, for taking the time to write such a detailed and honest review. We really appreciate the positive comments about our formatting work, our support during the self-publishing process, and the help you received from Alex, It is good to know that the final formatting met your expectations and that you found our team responsive and helpful throughout the project.

We also appreciate you being open about the areas where your experience did not meet your expectations. We understand that decisions around publishing, account access, additional services, and marketing can have a significant impact on an author, particularly when you are managing your own publishing account. Your comments about keeping control of your KDP and IngramSpark account are completely understand, and we respect an author's desire to retain ownership and control over their publishing activity.

We are also sorry to hear that the communication around the illustrated book and the marketing services left you disappointed. We understand how important it is for expectation, costs, deliverables, and timeline to be clear before a decision is made. Your comments are valuable because they highlight areas where we can make that communication clearer and ensure authors have a better understanding of what is included before moving forward.

At the same time, we are genuinely pleased that yo were happy with the core formatting services and the quality of the books produced. We will certainly share your kind words with Alex, as it is always encouraging for our team members to know that their patience, responsiveness, and willingness to help are appreciated.

Thank you again for giving us the opportunity to work on your books and for sharing both the positives and the areas where you feel we could improve. We value honest feedback like this, and we hope the work we have completed continues to serve your book well. We wish you every success with your publishing journey and your future project.

Review of Fasthosts Internet


Rated 5 out of 5 stars

Clear and efficient

6 February 2026
Unprompted review

Reply from Fasthosts Internet

Dear Mike,

We are glad to hear you found our support clear and efficient. Thank you for your positive feedback.

Regards, Markus
Fasthosts Internet

Review of Memowrite


Rated 2 out of 5 stars

The final verdict is yet to be given…

The final verdict is yet to be given but so far I submitted my completed book on the 26th October - its taken them 4 weeks to get back to me despite me asking for information regards progress - they now say they will print the book and it may take up to 22 days and that `i have chosen the cover. I dont remember choosing the cover and I had expected to see the book on line to review it before it went to print - I just hope the end product justifies the many months of work putting it together - advice to everyone - make sure you keep your own master copy - just in case!

26 November 2025
Unprompted review

Reply from Memowrite

Hi Mike,

Thank you for sharing your experience and for your patience throughout the process. We understand how much time and heart you’ve poured into your story, and we truly appreciate your dedication.

As mentioned by our team, your book has already moved into production, and everything—cover, layout, and shipping details—is in place. Once your order is printed and ready to ship, you’ll receive an update with tracking information.

If you ever have any concerns, questions, or simply want to check on something, feel free to reach out to us at hello@getmemowrite.com — we’re always here to help! 💛

Best regards,
Memowrite Team

Review of Buy It Direct


Rated 1 out of 5 stars

You said you had it in stock when I…

You said you had it in stock when I bought it now you say I have to wIt 4 weeks

26 March 2020
Unprompted review

Reply from Buy It Direct

Dear Mike,

Thank you for your review. We are very sorry for the issues you have been experiencing. We have sent you a private message regarding the issues.

Kind regards
Customer Services