Virginia Senf

High quality product, delivered quickly.

Simply no care for new mothers and babies. My medela breast pump stopped working on a Saturday, Medela’s customer service is only M-F. I had to buy a new pump immediately to feed my premature baby and they refused to refund it. Additionally, I had to wait on hold for over an hour to even get through to anyone. They brand themselves as mother friendly, and it’s just not the case. Totally unsympathetic to customers

Price was right! Driver was okay, not super friendly and drove a bit crazy.

Very friendly and flexible, great service!

Terrible customer service. We received an unrecognizable photo that Evri said was a photo of the package at our house. When I reached out for Support, I didn't even receive an automated message back until three days after my original message informing them that the photo was a fake. I'd never buy from a retailer who uses these guys again.

Great high quality products, shipping is expensive and they charge you to include a gift note, which I find feels like they’re nickel and diming you.

Really poor selection of applicants. I wish I had checked trustpilot before signing up for a membership. I received about 5 applicants (20 on childcare.co.uk) and all were low quality. When I asked for a refund they refused and stated that their billing terms were very clear. That's true, it's just the product that is below par. Avoid and go with childcare.co.uk if you are looking for babysitters or nannies!

Got a killer discount on an airport hotel through Snap - it was over 50% lower than other sites and included breakfast!

The fact that shipping is so expensive is a major negative.

Terrible experience - they said they’d send a minivan but sent a Prius. Also told the driver we’d pay cash when we repeatedly said we needed to pay by car. More interested in trying to generate positive reviews than actually doing a good job.

Great product and speedy service, we were very pleased with our prints.

Wish it was easier to recognize a referral! We love Mori’s clothes, they are almost all our baby wears!

Non-existent customer service
I bought a light from Heal's for my flat in January, it was due to be delivered in February. It was delayed until late April, and I only found out about the delays when reaching out to their team to inquire as to where it was. Furthermore, when I actually received the item, it didn't work...for a 300 quid lighting fixture! I have contacted them to request a replacement and have not heard anything back. Oh and best part? When I call their phone line it is closed...even during the hours it is supposed to be open!

Love everything I've bought from La Redoute, great products and fantastic shipping time

We absolutely love made and furnished most of our flat from their site. The only drawback is the long lead time for many of the items, plan early!

Sent us a damaged product and told us we needed to return it (in the broken box) before they'd send us a new one. Would never shop here again.

We were pleased with the design process and found Stuart to be a very helpful partner. 5 stars for the design process, we felt like we ended up with exactly what we wanted.

The installation process was disappointing, especially for what we paid Magnet. The walls were left quite scuffed up, and they left waste in our small flat for several days after the installation, despite telling us it would be a day or two. Finally, our dishwasher isn't working and we were sent directly to AEG, when it's clear it is an installation

Awesome delivery experience, great clarity into when they'll be arriving.