CL

Clare

United Kingdom

Reviews

Review of BRITA UK

Rated 5 out of 5 stars

I didn’t need to buy a brand-new filter jug

I thought originally that I had to buy a brand-new filter jug and then I asked Google how I could get a new one. I was told that all I had to do was request a replacement from Britta. It took two emails and then I received a email from them saying that I would receive it within seven days. It was so quick and simple. Thank you very much, Britta .

6 September 2026
Unprompted review

Reply from BRITA UK

Hi Clare

Thanks for sharing your experience. While we do need to follow our warranty process to assess replacement requests, we're delighted we could resolve this for you quickly and get a replacement on its way on this occasion. Thank you for choosing BRITA and for taking the time to leave a review.

Team BRITACare

Review of SerenataFlowers.com

Rated 5 out of 5 stars

My mum is super impressed

My mum is super impressed with how the flowers are looking once the lilies have opened. She keeps texting me photos of them.

25 March 2025
Unprompted review

Reply from SerenataFlowers.com

Grace to you, Clare. It's heartening to hear that your mum is so pleased with the lilies! Flowers have a unique way of bringing joy, and it sounds like these are doing just that. Thank you for sharing this delightful feedback; we’re thrilled to have been a part of her experience!

Review of Oakhouse Foods

Rated 4 out of 5 stars

Happy, but not happy

I’ve always used WFF but thought I’d try something new. I was extremely impressed by the quality of the food, especially so the pastry tops of some of the pie dishes. HOWEVER, trying to remove the film lid, after cooking, is a total disappointment!! WFF’s film lids come off with complete eases and intact. Your film lids are so flimsy they tear off in small pieces. I am disabled and find it completely hard to remove them. Even, my fully able son, is not impressed by the film lids. PLEASE improve the quality of your film lids!!

9 October 2020
Unprompted review

Reply from Oakhouse Foods

Thank you for your feedback, we are sorry to hear that you experienced this problem with the removal of the film lids.
We are always looking to improve on our meals and service when they do not meet customers expectations, therefore this feedback is really important to us.
If you would like to speak to us further regarding this or any other queries you may have then you can get in touch with us at: customercare@oakhousefoods.co.uk or call us on 0333 370 6700.
We look forward to hearing from you again soon.
The Oakhouse Team