Susan Dibble

Not great to say the least. Am a big fan of the Eagles and go to watch my favourite tribute band, the Illegal Eagles every year, so I thought I'd give this band a try. Very disappointing. One of the three male singers was ok, but the harmonies were non existent. The female singer was awful. So out of tune and just whailed through her songs. The concert was supposed to be 'by candlelight', which were fake plastic candles lined up at the front of the 'stage'. I purchased 3 x Premium tickets at £40 each. Our seats were so hard and uncomfortable, I was glad to get up and walk around the Cathedral in the half time break. Wells Cathedral is such a beautiful building and I spent much of the time admiring the architecture, instead of enjoying watching the band. I personally wouldn't recommend this concert because I was expecting better, but we did try to make the most of it, stayed until the end and had a singalong to some of my favourite songs. Will be seeing Illegal Eagles soon so will really appreciate and enjoy that. Now thats a band I can highly recommend!

Ordered an electric garage door months ago. When it was fitted a month ago it was the wrong style door with faulty paintwork. The fitter noticed the poor quality of the finish immediately and reported this to the company. We were given the choice of; keep the wrong door and have the paint touched up with full guarantee and 5% discount, or wait another 3 months for the correct style door. We decided to keep the door and have the paint finish rectified. The company have just sent the painters here with the wrong colour paint! This company is incompetent, unprofessional and their manager wouldn't even speak to my husband on the phone when he called them to complain about their mistakes. He's a patient man, but all these mistakes and incompetence have become very trying. If you are considering a new garage door, I would recommend you go elsewhere. There are better and more professional companies out there, which I'm sure would do a better job than these cowboys.

I've always had great customer service from Shirley's Wig Shoppe. Her wigs are very competively priced and she offers good discounts on these prices. I order from the UK, but still manage to buy my wigs cheaper from this retailer than anywhere else. Delivery is speedy and I often receive them in just over a week, unless they are back order or pre order, but they always let me know about any delays. I find Shirley's to be knowledgeable, curtious and helpful. I would highly recommend this retailer to anyone looking for quality wigs & toppers at very reasonable prices.

In response to your reply to my review. The problems were your end, not mine, as you are suggesting. There were no multiple problems with my account. You cancelled orders in error and then apologised. I have the emails as proof! You cancelled an order just because I informed my paying authority to stop any future payments because you could not fulfil my order, which I believe I was in my right to do. You then cancelled any further orders. Problems in the past were your company sending orders to the wrong customers, leaving myself and another customer having to swap our items by post. You supplied a faulty wig which had a bald spot and even after a zoom call and photos of the wig, you still denied it was faulty! In the past you also sent me the wrong items so I had to return to you. You also posted two orders together so I had to pay import taxes and duty, when I should not have paid any. Two separate orders should have been sent separately. Even after all the problems I encountered, I still remained a loyal customer, so I think your reply is inaccurate and misleading.

Ive been purchasing wigs from this company for years and have always had reasonably good service. Since they opened their UK online store I'm afraid things have gone down hill fast! They cancelled my orders for no reason, cancelled wrong orders and can't fulfil my orders from their 'flash' sales. It's like they are being run by children, constantly making errors and then not being able to fulfil orders. You can't return wigs for a refund, you only get store credit. I received a faulty wig one time, which had a bald spot, but after taking part in a zoom call and sending photos they would not admit that the wig was faulty and only gave me a refund because I kept on at them. I believe they fulfil the US and Canada market first as priority, then the UK gets whats left over. That's how it seems to me lately. Ive stopped ordering from this company now because they are a big let down. Shame, because Ive been a loyal customer for years. I prefer to buy my wigs from UK retailers and Wig Outlet. They fulfil all their orders and on time.

Have ordered a few times from this company and I have to say, the products are good quality and when discounted, good value. I ordered the wrong shade of liquid foundation and their customer service immediately offered my money back because the lighter shade was out of stock. I was so impressed by this, because that wouldn't happen in the UK. If you buy the wrong shade here, you're stuck with it! For that reason aswell as loving the products, I wouldn't hesitate to recommend Laura Geller makeup. I particularly like the baked foundation and the jelly lip sticks. I've just placed another order for eyeliners and an eyeshadow quad and am looking forward to receiving them.

The products are genuine. Great discounted prices and speedy delivery. What's not to love!

Your website is very frustrating trying to log in. Every time I use the website I always have to request a new password. I don't forget it, but your system only seems to accept it once only. Very annoying! Anyway, delivery is always fast and there's usually availability of my size when I can't get it anywhere else. Returns are easy and convenient.

I've ordered quite a few wigs from this online store and have never had any problems. The wigs I've received have all been excellent quality and have appeared to be 'new'. I'm sure most of them have been previously tried on, but I've never received one that had a nasty masking perfume smell and all have been well packaged with all tags securely attached. I've only ever received one wig, a Belle Tress Montecito, which looked like someone had snipped a small section of the hair fibre, but luckily it was at the front, so didn't really notice once on. My only tiny gripe with this company is that I've found they do not respond to emails. I wanted to cancel one of my orders only a few hours after placing it. I emailed the company but received no response. They dispatched the wig very quickly so I felt obliged to keep it. I don't like to return wigs, unless I really have to. Fortunately, the wig in question was lovely, my favourite, so I'm glad it
wasn't cancelled. However, I do feel that the customer service should have responded to my email request. I would recommend this company to anyone looking to purchase a quality wig at a very reasonable price, especially when they offer extra discounts. I order from the UK and it's a bonus to find a company that includes all taxes in their prices. There's no shocking and expensive import duties, added VAT and courier fees!

Great company selling beautiful artwork. Fast reliable delivery. Items received have always been packed really well with care and delivery times are accurate. Would definitely buy again from this company.

Staff are very helpful, friendly and give great advice promptly. I've only purchased a couple of pieces and a couple of wigs from them, but plan to buy from them again soon. I would highly recommend this company to anyone looking for advice on hair pieces and wigs.

Fast delivery. Packed well.

Easy ordering. Fast delivery. Just a bit slow getting my change of address confirmed on my account and the item ended up going to wrong address, even though I followed step by step guide. I had to travel to collect my order, but luckily I knew the new owners so they took it in for me.

Easy process. Very quick decision and price quoted on line was price we received. I would recommend this company to anyone wanting to sell their vehicle. Recommended to me by my parents who sold their car to we buy any car recently and actually got more money than they originally paid for the vehicle. Give them a try, before you part exchange. It's definitely worth it.

Ordered a Phase Eight dress through Freemans. Price was cheaper than if I'd ordered from the designer. With 25% extra discount on my first order, I got the dress for nearly half price. I'm really pleased with my dress and the delivery was fast. I would recommend Freemans to anyone and I will be using them again.

Re-ordered dress in a size up as these dresses are cut very small. Lovely style and colour. Very pleased with my purchase. Company refunded my first order with no problem at all. Would recommend purchasing from this supplier.

Purchased Phase Eight dress which arrived in time. Lovely dress but sizing very small, so I returned for a refund, which I'm currently waiting for. I decided that as I lived the style and colour, I've re-ordered the same dress in a larger size. Stuffusell were very helpful and allowed me to purchase the second dress with the same discount. I would recommend this company for future purchases.

I'd give no stars if I could. Customer service very poor and live web chat even worse! I signed up for the discount off my first order but they didn't bother to send the discount code even after 5 emails and three attempts at the live web chat, which doesn't work! The only response I got was an email telling me to wait up to 24 hrs for the code to be sent to me. After 3 days, still no code so I've given up. Shame because I was going to buy my whole outfit for an upcoming event, from Hobbs but have now decided to shop with Phase Eight instead. Their customer service is brilliant, polite and helpful. You've just lost a customer Hobbs!

Good service. Nice product