Wig Outlet Reviews 

9,375
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 683 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers highlight the impressive selection of styles, beautiful appearance, and reasonable prices that make high-end items accessible. Buyers frequently mention the remarkably fast shipping times, noting that packages arrive well-packaged and earlier than expected. However, some customers also noted occasional challenges with unexpected color differences between orders or variations in shade. A few reviewers expressed frustration regarding product condition issues, noting instances where items appeared less than pristine or experienced shipping delays. Others mentioned that certain return fees felt slightly high or that finding specific desired color options was difficult.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great pricing and beautiful quality right... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping and... See more

Price

People report positive experiences with price, often highlighting great discounts and hard-to-beat bargains... See more

Quality

Consumers find quality to be positive, regularly highlighting that the products look natural, feel real, and... See more

Return policy

Reviewers highlight positive aspects of return policy, emphasizing that returns are generally seamless, fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always one of the fastest turn around time for any online retailer. Selection can be limited but pricing is great. I have alopecia so wig wearing is more of a necessity than cute or fun for me. The co... See more

Rated 5 out of 5 stars

Customer service reps are courteous and super helpful. Wig outlet is EXCELLENT in processing your order fast, and kudos to them for shipping by ups rather than the slower usps, and their return proce... See more

Rated 5 out of 5 stars

I love this company! Not only does it offer high-end wigs in perfect condition, but it cares about treating its steady customers right. My most recent order (another RW Upstage petite, in biscuit) was... See more

Rated 5 out of 5 stars

I appreciate Wig Outlet because of the fabulous deals you can find. Also, the ease of their return process is so MUCH BETTER than other companies I have delt with. The only reason I had to return my... See more


Company details

  1. Wig Shop

Written by the company

WigOutlet.com is your destination for name-brand wigs and hairpieces at exceptional savings, with styles available at up to 70% off retail prices. Powered by The Wig Experts at Wigs.com, WigOutlet.com combines great value with decades of experience in alternative hair. Our clients are our number one priority, and we’re committed to offering quality products from the brands you know and love at a fraction of the retail price. Qualifying purchases are backed by the Wig Outlet Guarantee. Before being sent to you, all open-box items go through a rigorous quality control process to ensure the integrity of the product. Each item is carefully inspected to ensure it is free from imperfections, wear and tear, alterations, and fragrance. Items are then restyled, repackaged, and washed as needed before being made available for purchase. We stand behind the quality of our products and want you to feel confident shopping with us. If you’re unhappy with your purchase, unworn products are eligible for a refund in accordance with our return policy, with the exception of Clearance and Discontinued items. Whether you’re searching for a favorite style, exploring something new, or simply looking for a great value on a name-brand wig or hairpiece, WigOutlet.com is here to help you shop with confidence.

Why Shop WigOutlet.com?

Written by the company

Quality You Can Trust
Every open box item goes through a rigorous quality control process. Products are carefully inspected, restyled, repackaged, and washed as needed before being sent to you.
Backed by The Wig Experts™
WigOutlet.com is powered by The Wig Experts™ at Wigs.com, bringing decades of experience in wigs and alternative hair to every client we serve.
Name Brands. Outlet Prices.
Shop the name brand wigs and hairpieces you love at up to 70% off retail prices.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(9,375)

648 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were here in just a few days

They were here in just a few days. The wigs are beautiful very high quality. A little pricey but worth the money. Unfortunately I’m going to have to return them they were a little too big. So hopefully the return process goes smoothly.

24 August 2026
Rated 5 out of 5 stars

Always one of the fastest turn around…

Always one of the fastest turn around time for any online retailer. Selection can be limited but pricing is great. I have alopecia so wig wearing is more of a necessity than cute or fun for me. The cost for wigs can be absolutely crippling - to my wallet as well as my self-esteem/mental health. I am infinitely grateful to WO as a resource for dealing with total loss alopecia. It’s not perfect - nothing is - but it has been a lifesaver for me navigating this crappy condition.

18 August 2026
Rated 5 out of 5 stars

The wig is a great piece

The wig is a great piece, but the color didn’t suit my complexion; therefore it’s in the process of being returned without any hassle!
The order arrived quickly and customer service was great!

17 August 2026
Rated 5 out of 5 stars

I thought I bought the wig on sale but…

I thought I bought the wig on sale but in the am of the next day, I saw an email saying I left it in the cart. The price had gone up overnight. When I explained what happened( I had done everything but push final button for the sale to go thru), she very graciously agreed to give me the sale price. That is very good customer service!

15 August 2026
Rated 5 out of 5 stars

Super fast shipping

Super fast shipping! Great prices and sales! The selection is really good although they seem to run low or out of the brunettes shades.

14 August 2026
Rated 5 out of 5 stars

Fast Shipping!!

One thing I absolutely love about Wig Outlet is the fast shipping!!! The inventory is fabulous, and I have had only good experiences ordering from Wig Outlet for the past few years!

8 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look