Providing honest and informative dietary information
My 5 year old black lab Clemmie has been thriving on Pure Pet Food for quite a long time now. I originally turned to them for help with her sensitive stomach issues and the recipes suggested have proved ideal.
I have always enjoyed excellent customer service and received the same high standards when recently enquiring about Clemmie’s brother Ziggy who has been diagnosed with Mast Cell Tumours. Daisy went above and beyond to help us make the best decisions going forward regarding Ziggy’s diet. She was totally honest in her approach and did not once suggest products that ‘may help’ just to secure a sale. Daisy totally recognised the need for a tailor made diet to support Ziggy in his cancer journey because Pure genuinely care about their four legged customers and their owners. For now Daisy has offered useful information on one of their products which we feel provides an interim solution while we explore further options. Thankyou to everyone at Pure.
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