DE

DEVLIA

United Kingdom

Reviews

Review of Stayforlong

Review of Stayforlong


Rated 5 out of 5 stars

Excellent service

21 August 2025
Unprompted review

Reply from Stayforlong

Hi,

Thank you so much for your kind words! We're really glad to know you had an excellent experience with us. We look forward to welcoming you back for your next booking.

Best wishes,
The Stayforlong Team

Review of JetSMART

Review of Preferred Management Solutions


Rated 5 out of 5 stars

Excellent well done

6 February 2025

Reply from Preferred Management Solutions

Thank you for your kind feedback. I am glad we have been able to meet your expectations.

Best Regards,
Vicky
Head of Customer Engagement

Review of Creation


Rated 5 out of 5 stars

Excellent app

Excellent app
Keeps everything updated 👌

26 January 2025
Unprompted review

Reply from Creation

Hi

Thank you for taking the time to leave this feedback, we always love to hear when a customer has had a great journey with us.
Please do not hesitate to contact us if you have any questions, or require any assistance.

Kind regards
Stephen

Review of Direct Line - Business


Rated 2 out of 5 stars

Over charged premium by 50% for an…

Over charged premium by 50% for an ongoing claim. Claim resolved fully fee and including admin charges recovered.
I want my overcharge premium refunded
Called direct back on 23/5/2024
No results
Another three days waiting while the direct line are still working on it😡

20 May 2024
Unprompted review

Reply from Direct Line - Business

Hi Devlia. I've left below a link to our website where you'll find the many ways to get in touch with the team so we can get this sorted for you. Rachel

https://www.directlineforbusiness.co.uk/contact-us

Review of Gatwick Express


Rated 1 out of 5 stars

😡there are no train London due to staff…

Trainline 😡😡😡😡there are no train London due to staff shortage
You travel the whole world very efficiently and than you get to Gatwick Airport
Never ever trust transport
My plane landed at 12.30
All trains are cancelled 😡
Just tried to get refund but have been informed that admin charges are higher
My taxi cost was £78.00
My train refund £33.00
😡😡😡😡😡😡😡

18 May 2024
Unprompted review

Review of Vanquis

Review of PizzaExpress


Rated 1 out of 5 stars

😡😡Please don’t bother attending 😖

😡😡Please don’t bother attending 😖
I attended Wembley outlet restaurant on the upper floor today.
We wait for few minutes before one of the staff attended to us. Restaurant was empty she asked if we had a booking 🙄
My two young grandchildren,my daughter and I attended but were very disappointed With service and the food.
Order a large pizza the waitress bought small pizza after 15 mins
Than ordered another pepperoni pizza and American hot pizza with rocket salad
I had to ask for an extra chill
Also balsamic dressing had to request
nothing has changed,it is still tasteless uncreative.
Highly overated restaurant and very expensive
Both pizza tasted the same,waitress was too busy arranging table and chairs and cutlery on a empty already arranged setting
No attention was given to us

1 May 2024
Unprompted review

Review of Where's That From

Review of loveholidays UK


Rated 1 out of 5 stars

🥺Error on their part

🥺Error on their part
I booked online flights and hotel to Norway for 10 days
Confirmation came through but not showing the flight details.I tried every which way to check but it kept saying it will take 72 hours for full details to come through.
I was very worried as £10.00 was already taken from account but details of the flight not shown
I immediately called before the 24 hrs checked and the representative confirm that no flight was booked
As a result I cancelled my booking but they charged me £25.00😳😡

16 January 2024

Reply from loveholidays UK

Hi Bharti,

Thanks for your patience so far.

I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.

Upon looking into your booking which was made online, I can see that the booking made was a hotel only booking.

Once a booking has been made there are certain parts of it which are non-refundable - such as flights or transfers. If a booking is cancelled there will be cancellation costs incurred which we’ll detail for you, along with a £75/€75 per booking or £25/€25 for hotel-only bookings, which covers the cost of us processing the cancellation.

Unfortunately the cancellation fees cannot be discounted.

Please check out our dedicated help page here which provides more information on cancelling a booking https://bit.ly/3mUishH.

Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

Thanks,
With best wishes,
Molly

Review of Octopus Energy

Review of Lenstore


Rated 3 out of 5 stars

I have received my refund of the…

I have received my refund of the contact lenses return
Also the gentleman that they consider 1/2 the amount of refund for the open box

27 July 2023

Reply from Lenstore

Hi Devlia,

Thank you for your feedback. We are pleased to hear that you have received your refund for the returned contact lenses.

We always strive to provide efficient and satisfactory solutions to our customers, and we are glad that we could assist you in resolving the matter.

Regarding the consideration of a refund for the open box, our team is committed to understanding and addressing the unique circumstances of each situation, and we aim to be fair and empathetic in our approach.

Your satisfaction is our priority, and we are grateful for your understanding and cooperation throughout this process. If you have any further questions or require any assistance in the future, please do not hesitate to reach out to our friendly customer service team.

Best wishes, The Lenstore Team

Review of Lenstore

Review of Grand Design


Rated 2 out of 5 stars

Terrible

Terrible
Don’t even bother
Nothing special unfortunately
Did not see any new idea

29 April 2023
Unprompted review

Review of Missoma

Review of Missoma

Review of Specsavers


Rated 4 out of 5 stars

High road North Finchley

High road North Finchley
Highly recommend this branch
Staff were very polite and helpful
Timing was excellent 👍
Only one thing
They need reorganise front desk

15 November 2022
Unprompted review

Reply from Specsavers

This is exactly what we aim for! We're made up to hear it, thanks for letting us know 😄

Review of PayByPhone

Review of Thameswater


Rated 1 out of 5 stars

Yes once again Thames water are outside…

Yes once again Thames water are outside my house fixing the same issue for past6years +
It’s so exhausting with the traffic noise
Workman’s noise.
Also water has been leaking into my garden via my garage
Damaging the garage walls and back garden

16 November 2022
Unprompted review

Reply from Thameswater

Hi, I'm sorry you're being impacted by our works close to your home.

I'd be happy to take a look at what's being done to understand what we're working on and update you about when this is likely to be completed.

I've requested further information through Trustpilot so I can get in touch.

Thanks