MD

Rubbish from the jump. Their ID process failed for no reason, no explanation, no attempt to resolve it, just “go away”. Never had this issue with any other bank. If this is how they treat people at the very start, imagine what happens when you actually need help. Shoddy, dismissive, and absolutely not worth the risk. Glad I found out early how useless they are. Avoid.

I originally wrote a glowing five-star review, praising every aspect of the course. However, after some reflection, I felt it was only fair to both the YMCAFit team, past and present, and to fellow customers, of which I have recently been one,to revisit my review with a more balanced perspective. Having experienced YMCAFit both as a customer and as a middle manager, I feel a responsibility to be honest and transparent.

Let me be clear: this five-star rating is a tribute to the tireless efforts of the middle management, student support staff, team leaders, learning support tutors, sales team, and the tutors who deliver the courses. I salute you. Your dedication and resilience deserve recognition. I’ve read many past reviews, and I want to stress that the individuals on the ground, particularly those long-serving members of the team,should not shoulder blame for challenges often beyond their control.

To borrow a quote from Geoffrey Howe’s resignation speech, it sometimes felt “like sending your opening batsmen to the crease, only for them to find their bats had been broken by the team captain before the first ball was bowled.” That sentiment resonated deeply with aspects of my own experience.

That said, there were standout individuals who made a lasting impact during my recent course. Special thanks to Michelle and Boba in the sales team, who were consistently helpful and responsive. Des in student support was a rock, nothing was ever too much trouble. And Trevor, the tutor, the myth, the legend, delivered my course with professionalism, knowledge, and genuine passion. You are each an outstanding example of what YMCAFit can be at its best.

YMCAFit, both past and present, has been home to some truly dedicated professionals. I salute you! 🫡

This review reflects my personal views and individual experience. It is shared in the spirit of honest feedback and is not intended to make any factual assertions about individuals or the organisation beyond what I directly observed.

I've used Seatfrog many times, but I’ve noticed that in recent weeks the prices have gone up by over £10, even when the Avanti fare remains the same. At times, the upgrade cost is not far off or even equal to the price of an Avanti Advance First Class ticket. There’s hardly any real saving anymore. It feels like it’s just down to greed now.

Hi Rohit,

I am writing to bring to your attention a serious complaint regarding the incompetence of ID Mobile's customer service. My issue and complaint have been outstanding for several weeks now, with no acknowledgment or resolution from your team.

The lack of communication and action is deeply disappointing, and I am now prepared to escalate this matter to the regulator if it remains unresolved. As a customer, I believe you should be aware of the poor treatment I have experienced, which reflects poorly on the company’s standards.

I trust that you will take this matter seriously and ensure appropriate action is taken promptly.

Dear Dave,
I am writing to formally lodge a complaint regarding the appalling service I experienced with the RAC on 26th July 2024. Despite calling your office several times and being assured that I was being treated as a priority, it took six hours for my recovery. This is simply unacceptable, especially as I was stranded on a dangerous smart motorway, just yards away from cars and lorries traveling at high speed, with no assistance due to the patrol man's inability to fix my car.
When the patrol man finally arrived, he displayed a complete lack of interest in my situation. As I tried to explain what had happened, he shrugged his shoulders and showed no inclination to listen. He seemed annoyed that the cam belt had threaded, acting as if it was an inconvenience to unpick the threads. His dismissive and critical attitude was entirely unprofessional. My car is regularly serviced by the main dealer and is well maintained, and unexpected issues are precisely why I have RAC cover. I expect your patrolmen to be polite and diligent in their attempts to resolve such issues, not to act as if it's a hassle.
Furthermore, I enquired about onward travel, and the patrol man instructed me to call the RAC enquiry line anytime for assistance. At no point did he inform me that I needed to call within 24 hours of the breakdown to arrange a hire car. When I called your office today, I was told I could not have a hire car because the 24-hour window had lapsed. The lady I spoke with was uninterested in my situation, defaulting to a script that disregarded my circumstances entirely.
I then contacted your customer service team, only to be astonished that there was no record of the complaint I made on the evening of 26th July 2024. I explained to the agent what the patrol man had told me regarding the hire car, and also referenced my experience in 2023, where I was provided a hire car a month after a breakdown without any issues. The inconsistency in your policy is baffling. I had no reason to believe I needed to call within 24 hours due to the patrol man’s misinformation and my previous experience.
When I requested a hire car immediately, the customer service agent insisted on following a lengthy complaint process that could take up to a month. This defeats the purpose of immediate onward travel assistance. I requested to speak with a manager but was incorrectly told there were no managers available. This issue should have been escalated and resolved as a priority.
Due to this systemic failure within the RAC, I am left with no choice but to hire a car independently and expect full reimbursement from the RAC. The lack of empathy and robotic responses from your staff, combined with the dismissive attitude towards customer experience, is deeply concerning. This issue is not isolated; even the motorway traffic officer commented that long waits are a norm with the RAC, highlighting a widespread problem within your organisation.
This is not the first time I have experienced such poor service from the RAC. Earlier this year, in April, I had to spend the night in Watford Gap service station during a breakdown on the M6, waiting 10 hours to be recovered and taken home. Your trusted contractor refused to take me all the way home, forcing me to endure a night of unnecessary stress and discomfort.
I expect someone to contact me tomorrow to arrange car hire. Otherwise, I will hire a car myself and bill the RAC. I have lost all faith in your organisation. You clearly do not value your customers or their safety.
I suggest you personally experience what your customers endure by waiting six hours on a smart motorway. Perhaps then, you will understand the gravity of the situation and the inadequacy of the service provided.
I look forward to your prompt response.
Kind regards,

Glad to say I have used the service many times since and the issue below was resolved. A bid for an Avant 1st class ticket was a total waste of time. Only to be told that all first-class tickets on the train I was taking had sold out. This was not the case, as first-class seats were still available. I'm guessing that's because my winning price of £37 wasn't enough to make it worthwhile for them.

Update: On the train, past Warrington, no other stops scheduled and there are loads of seats available in 1st Class. Absolute joke!

Came within 30 minutes, provided a temporary solution to allow me to drive home

This the 2nd time I have used GTA Boosting and the Cash Boost was delivered without any issues. They also paid an additional $18,000,000 for free, as the order was a little late. The team are lot more friendly compared to other cash boosting sites I have used that have just been rude.

GTA Boosting are the real deal. There were some teething problems regarding my payment however Nick assured me that it had been resolved and that my order would be completed. I ordered the 1 to 24 hour fast delivery and my order was completed well within the 24 hours with a few extra million for free added to my cash boost. I found GTA Boosting a lot more polite and customer friendly than other online GTA cash boost web sites. As in if there is an issue they listen and resolve it rather than being rude. I will be using GTA Boosting again. Special mention to Nick on the online chat you resolved my issue. Thank you.

No issues, staff where friendly and efficient.

I’m a returning customer and my Cash Booster was once again delivered. CriminalModz is the real deal

So many scammers out there. But these guys are the real deal. I ordered a money booster for PS4 and it was delivered. Don’t worry if it’s a couple of days over the 5 days. They will deliver the order. They have an order status facility, as well as a support chat room and they do get back to you with any questions you ask. I will be definitely be using CriminalModz again. Thanks

This is a scam. I also recieved an automated email asking me for my requirements and it would take between 7 and 16 working days. They also have other customers emails addresses copied in, which is a breach of GDPR UK Rules. I emailed twice and there was no response. I have reported a problem via PayPal.

Shame on you Trustpilot for removing this review. Makes a mockery of your review system. When a company can’t handle the truth.

I was offered £106.10 for selling my iPhone 5s 16GB with musicMagpie. The phone was in fully working order with no scratches. It seemed well above the average being offered by others companies. However seeing tv ads in the past and reading past reviews I did not feel there would be an issue. I sent the phone off using there prepaid 48 hr tracking service on Monday 1st August it arrived on Friday 5th August. On the same day I received an email at 8.02am informing me the phone had arrived and then at 8.04am an email telling me having checked the phone they could not offer £106.10 as the camera was faulty and offered a revised price of £25 due to a faulty camera. I was puzzled as I tested the camera just before I sent it to MM which was placed its original box and a padded envelope. When I called MM the lady on the phone could not tell what the fault was but the relevant department would email the reason why. No email was received from MM so I asked for my iPhone back. It took 3 days to arrive. I switched the phone on and the camera was in full working order. As I work near my local Apple shop I took the phone in and the tec advisers confirmed there as nothing wrong with the camera or the phone and it was in prestine condition. Nearly 2 weeks have been wasted. I was in no rush for the money so it wasn't a problem but I imagine it would be for some. It's a scam how can they have fully checked the phone within 2 minutes of receiving it? I feel that there most be some automated system and they had no intention of paying the full £106.10 and relying on taking advantage of people who need the money and have no choice but to accept the revised offer or hoping that people do not request the phone to be sent back within 4 days, which means the revised offer will be paid. I would avoid this company when it comes to selling phones stick to the main phone buyer who offered £85 and found no fault. Shocking behaviour shame on you musicMagpie. You really do live up to the nature of a magpie. Refrance has now been provided to Trustpilot, so you don't get away with it that

Opted for next day delivery. The courier delivered my parcel to an address 2 miles away. I contacted Allbeauty on Sunday when the parcel was due, and was told there was no way of contacting the courier on Sunday. I managed to contact the courier on Sunday. I had to wait a week before a new parcel was sent after being given wrong information each day. As well as wasting my money on phone calls to the courier. I know it may seem out of Allbeauty’s control. However it’s the courier they choose to do business with.

Order arrived packaged well and all in order. Quick delivery.

The recipient was delighted with the flowers