Mr Brian Hobson

Delivered on time

Very helpful and knowledgeable staff member

Relatively easy to complete questions, although some were ambiguous and not straightforward to answer

Pleasant staff , efficient and helpful . very clean aircraft
On time going out, delayed on return flight - French ATC .

Easy to understand questions, prompt response and competitive pricing structure

Excellent crossing , on time .premier lounge service first class

Early check in , excellent assistance and super planes

Employees were efficient and understanding

Trust pilot ratings are always and helpful when considering options

Questionnaire easy to understand ,
options concise making answering same simpler.
The flow of the format is good and enables information to be submitted easily

first time I've took out this policy , and would recommend it to anyone .
noticed a screw in from tyre the day before a continental driving holiday , took the car to M/B who gave excellent advise re contacting the insurers whose phone contact was brilliant . the claim was accepted , no fuss, new tyre fitted and payment from the insurers was almost immediate .