HF

Ordered a dress. It was faulty. They say you get a full refund if this is so, but on the online portal they only show the return minus the postage. I rang customer services who said they always refund in full when faulty regardless of what it said in the portal. Returned item. Surprise surprise, I get a refund minus the postage. I had to email multiple times to get the additional amount back. They count on people not going to the extra effort.

Yodel in my area is speedy and efficient with a great driver who goes the extra mile

Process has been simple every time. My items have not been worth loads but it all adds up and works out better than giving books to the charity shop (where they often don’t sell)

My transactions with Ziffit have always gone smoothly, maybe one book rejected out of four times. Appreciate the little bit of extra income. Works well.

My local DPD drivers are always great and very helpful

Good product at good price with free delivery. Delivered quick and packaged well. Food with decent dates as advertised.

Occasionally take a little while to dispatch, but overall good service and price and easy to do returns.