Software Not Ready
There were some glaring errors in the RentalBux website, which I informed RentalBux about whilst I was looking for suitable software. I received an honest and candid response, with promises of future upgrades to eliminate the known bugs.
I therefore proceeded with a free trial, fully intending to continue with RentalBux.
However I found the wording of their forms imprecise, which lead to some uncertainty with how and what information to enter.
After entering details of the properties, I moved on to entering the tenancies. However, due to a mistake of mine, I missed entering a deposit that had been taken on the first property. I became aware of this when I entered the deposit on the second property and realised that I had not done so on the first.
The software would not allow the deposit to be added after, and the only remedy was to terminate the tenancy and wait a month before I could re-enter the details all over again.
When I next looked at my account dashboard, intending to carry on the trial with just one property, I was surprised to find that no tenancies were even registered. I thought that by some stroke luck, I had been saved from having to wait a month and could re-enter both tenancies and start again immediately.
However when I opened the tenancy section of the form, I found that both tenancies were still there, only this time the tenancy against which I had entered a deposit was showing that there was no deposit.
I now have no option to wait a full month before I can use the software.
Reply from RentalBux