Positives. Competitive price, quick delivery. However product arrived with packaging falling off. Courier apologised and said I had the right to refuse if damaged. He said he had taken care not to hav... See more
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The site is really easy to use and everything is explained like they are talking to children so there is 0% chance of confusion. My things arrived the very next day in perfect condition and it turned... See more
FFX have been one my top suppliers of tools as always great price delivery was always prompt and flawless. Can with them doing clearpay that was a game changer as be able to speed the cost especiall... See more
FFX sending parcels with DPD,which makes the parcels to be delivered quickly and efficiently and NEXT DAY! order always arrives professionaly packed and always geniune I would definetey recommend a... See more
Company details
About FFX
Written by the company
We at FFX pride ourselves on providing a fantastic level of service at competitive prices. We love to receive feedback from our customers to help keep us ahead of our competitors and continue to be innovative in our approach. This helps ensure we are the first and last place to shop for high quality tools, fixings and building supplies, serving all sectors of the building trade and keen DIY enthusiasts.
FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.
Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies. Fulfilling over 750,000 orders in 2022.
We are very passionate about everything we do and our excellent and growing reputation speaks for itself. This has culminated in us winning Power Tool Supplier of the year in 2018 and 2019.
FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.
Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies. Fulfilling over 750,000 orders in 2022.
We are very passionate about everything we do and our excellent and growing reputation speaks for itself. This has culminated in us winning Power Tool Supplier of the year in 2018 and 2019.
Contact info
Dyna House, Lympne Industrial Estate, CT21 4LR, Lympne, United Kingdom
- 01303 852692
- info@ffx.co.uk
- www.ffx.co.uk
4.6
Excellent
109K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unacceptable breach of privacy
Unacceptable breach of privacy. I trusted this company with my email and now I'm being flooded with spam!
24 June 2025
Unprompted review
Great
Brilliant company excellent prices and fantastic delivery couldn’t be any better
20 August 2024
First time ordering and will be back…
First time ordering and will be back for more shopping soon
Very competitive pricing and simple ordering process.
Item well packed but packaging not excessive.
28 February 2025
Unprompted review
Good Stock
Well stocked with quality tools. I have bought a number of power tools here predominantly Makita. Fast delivery and good customer service.
6 March 2025
Unprompted review
Good nail gun I'm very happy with it.
Good nail gun I'm very happy with it.
100m Carpet protector came on one roll. Sticks down well. Did the job!
28 January 2025
Unprompted review
Petrol strimmer
Very good and prompt delivery of the product ordered. very impressed with the petrol strimmer brush cutter
22 June 2024
Great service & quality
As a Builder, you really have to rely on great supply of products and materials but the quality has to be there. I’ve found over the years that FFX are one of the best in supply tools and other items. Give them a try.
31 January 2024
Have used FFX over the years and was a…
Have used FFX over the years and was a real great company! So sorry to hear the news, my heart goes out to the company and employees - Thanks for being a Top Company, will be missed ! God bless !
22 November 2024
Unprompted review
Efficient quick delivery at a good…
Efficient quick delivery at a good price.,Use on a regular basis always prompt and professional service and great prices too
4 November 2024
Unprompted review
Next day delivered as stated..
Next day delivered as stated... happy with the service
17 September 2024
Ordered on the Thursday 9pm Friday 9am…
Ordered on the Thursday 9pm Friday 9am you went bankruand stole my money you shysters
19 September 2024
Terrible never received product no help…
Terrible never received product no help at all
19 September 2024
Quick service and items as described
Quick service and items as described. Great value
19 September 2024
I bought the wrong one am trying to…
I bought the wrong one am trying to send it back anyway you can help me
19 September 2024
Good service.
Good service.
Overall I have had good customer experience with FFX. Sad to hear reported demise of the company. I cannot say what other customers experienced but my experience was good.
19 September 2024
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