helen lyons

Ordering my new Nutribullet was simple, straightforward and speedy. I have been using one everyday for well over 10 years. The latest one is my third machine, I have had my eye on it for sometime and I was excited to see that it was in the sale. I thought I would treat myself for my birthday and I ordered it one day and it was here the next. Excellent service

I purchased a considerable order as a surprise for my husband. He couldn’t understand why he was getting through the products so quickly. He just came downstairs and said “ which one do you think is full, and which one is the empty one ?” I took a good look as he had removed the label from the new one. They both look empty . “ The one on the left is the full one”. Again I looked closely, the product is in the pump mechanism. The long bottom is for show. Completely empty . What an absolute rip. Not worth the money at all and the packaging for the face cream is a total catfish.In very small writing on the label is the amount of product 50ml. 50ml =10 tsp. There is no way there is that amount in there and as for the measurement, the writing is not aimed at an older person who would struggle to read it.

Lovely robe, arrived beautifully packaged and very quickly. I was really happy and I would really highly recommend this company.

I had a weeks trial at the beginning of January (£11.07). I cancelled straight away and completely forgot about it. This month, I noticed £79.11 had been taken from my card on the 6/3/26. I panicked, not recognising the company, googled it, then looked on my bank account and found that they had taken £79.11 on 9/1/26, £79.11 on 6/2/26 and £79.11 on 6/3/26, even after my email. I have been in a terrible way , not coping well as someone very close to me took their life and I have not had my eye on the ball. I can’t afford to lose money especially for something that I had cancelled. I have no proof of my cancellation before the week’s trial ended. I am devastated and this has affected me very badly. If I could I would award this company negative stars , I would. Avoid at all costs .
I responded directly to their reply and they have ignored me

Excellent products, they have helped a couple of issues with my skin . Well priced and packaged.

I have bought many items from here and they are always delivered very quickly and well packaged. Lots of fabulous products to choose from

Trip drinks are lovely, but the wild strawberry is very strange. It would have been nicer if it had been raspberries or blackberries. I give it 3 stars just for personal preference. The company and everything else, a five

I would like to give a minus star rating. This company is terrible. I cancelled my subscription after my first delivery. I even emailed about it and was assured that it was cancelled . Only to find out at the end of last month that they had illegally charged me for another order, this pushed me into my overdraft where I have incurred a penalty for this. I contacted them as soon as I saw what they had done and they said it was out of their hands because the order was on its way. Then, after another email, I was told that “so I wasn’t out of pocket “ they were going to refund the money ( MY MONEY !!!). I said I wanted the bank charge refunding as well. Now, I woke up to another email informing me that me that they cannot do this as the order was in the process of being delivered. I am infuriated, I am going to take this further now . Avoid at all costs

I cancelled my subscription immediately after my first order. Yet, money was taken out of my account and it pushed me into my overdraft. I contacted them immediately, yet was told , sorry, they have already been sent out.

Really good service to use, very simple . You are always kept updated

Excellent products, skincare is divine. I love the facial oils so much, and the candles. I wish they would bring them out again, especially the freesia . Every order is pristinely packed. I wish they would do sample shades of the make up

Excellent company to deal with. I bought a beautiful teal parasol and base. Superb quality , really happy. We went on to purchase a couple of the black outdoor storage boxes in the sale which are really good . Highly recommended

Nip and Fab are really good products , working very well to calm my skin barrier, plump and fade a couple of hyperpigmentation spots.

I would do zero stars but it is not available. I wish to return the items in the 100% guaranteed refund. It turns out, it is not . I have just been told that it would be too expensive to send the items back to a shop above a vegetable market . Or take a 35% refund. U.K. gmail, total scam site

I purchased these shoes after reading the reviews. Unfortunately, they are huge. I have asked to return but I am being ignored and instead, offered a discount. I do not want them, I just want them returned and be refunded. They are certainly not worth the money

I am desperately trying to return this order. I have done everything that was being asked if . Supplying a photo of the unopened box ,which I was told to do , to speed things up and I have heard nothing . It’s been going on for a couple of weeks now . Not great

5 /8 /25 The responses are awful, no one is getting back to me . I just need to return ASAP

I recently placed another order for the new Santal and Golden Oud. Unfortunately , one of the bottles leaked in the box. Which is such a shame , somebody should check the lids are secure before boxing up. I contacted Tallow and Ash and they rectified it straight away. They are a brilliant company to deal with and nothing is too much trouble. The products are great, I get so many compliments about my laundry. I really hope the Golden Oud will be a permanent thing with the matching fabric fragrance. Please think about it, it’s a divine fragrance, it feels like a dreamy hug ☺️ Also, a car fragrance option would be great . I love the fabric sprays so much , I took mine away on holiday for my hotel room.

I contacted Happy Mammoth today to say I had to cancel as I have lost my job today and I really need the money. I was assured my order had not been sent out and that there was every chance of cancelling under the circumstances as they hadn’t been sent out. I thanked them and was so relieved but tonight I have received an email saying they are with Royal Mail and that they will not accept returns. I am beside myself with worry.

I received a room spray which unfortunately leaked in transit. I contacted Tallow & Ash and after a photo and a brief conversation a replacement arrived this morning. Unfortunately, another part of my order had not arrived today. Again, after a couple of photos of my delivery the lovely lady I spoke to today has the matter in hand . I have been using Tallow & Ash for a couple of months and I will not go back to any of the products I previously purchased . Also, I have not had to use Dettol antibacterial liquid in my wash since I have been using these products . Brilliant company with excellent products. The fragrances are long lasting and do not leave me with a tight chest .

My items are lovely, they arrived well packaged and very quickly. Excellent quality