Rav

Dishonest and scam company. !!

You are tricked into paying for a delivery. Your card details are then used the charge you a regular subscription that you did not give permission to take. You’re tricked into a subscription.

Despite complaining and asking for all my details and credit card details to be deleted, I’m still charged a regular subscription. Check your statements. A rouge company. Do not share your card details as Crumb absuses it.

Be careful when using Onbuy. !! My experience is not easy to deal with and the supply chain more complex than appears. Onbuy just point you to the third party retailer and are not taking responsibility given I ordered directly from Onbuy.

My order (3x bags of coffee ) has not arrived after ordered 10 days ago, and trying to follow up is a nightmare. No phone or email and made to work hard to engage.

I learnt Onbuy appear to be just a platform and a ‘supplier’ called ‘Access Debit Ltd’ is contracted to supply my coffee.

Firstly, Access Debit are saying they did not have the items in stock. No communications and advise my delivery wold be late. !

After I had to chase them up, They now claim they did not have the items in stock and ordered on my behalf through Amazon. They claim Amazon has delivered it. Yeah right. !!! I have full CCTV on my front gate and asking for prove of delivery. Amazon also always send email delivery notice which I have not received. !

I have asked for my money back several times and and prove of delivery other than being just told it’s been successfully delivered.

Avoid OnBuy as there is no customer service or responsibility to ensure successful delivery of good ordered with OnBuy. Avoid !

Be careful, you don’t get scammed into paying a subscription when the service is advertised as FREE. You pay for a delivery, so they have you card details.. Then when registering you are tricking into selecting a subscription and then realise you committed to a subscription which you only find out when you see the charges.

NOT acceptable for Crumb to say you must have selected the subscription. I was deliberately tricked..

When you ask for a refund, Crumb offer you a discount, not a refund. Then they send you a link to cancel your subscription. Another scam as this just stops forward subscriptions and does not deal with the subscriptions they illegally took.

Crumb continue to try and wriggle out of canceling my service and refunding my subscriptions..

NOT a company to trust.

First registration and set up of two pet is difficult and can’t find a way of showing both pets of the app.

Crum are too focused on getting you to upgrade.. leaving little choice to proceed unless you select the premium options.. !!!

It’s now asking me to upgrade a further 3rd time when all I’m seeking to do is add the second dog..

Complex to use app and forces you to take premium subscription even when you don’t want it.. STILL CANT GET TWO DOGS SHOWING ON THE SAME APP..

Unreliable company and many failed promises. Very long delivery and VidaXL blames Yodel the courier for drliveries taking close to a month. !!!

Faulty stainless steel draws broke on install. I was offered 15% discount. Are you for real ?? Replacement still not arrived.

Be careful dealing with VidaXL who are not UK based so appear to have logistics issues and in my experience sell sub standard products.

Avoid RayBan Prescription Service.

Order process for Prescriptions is unclear and while the term varifocal appears is descriptions it does not at the point of ordering. They use a non industry term which naturally leads to confusion. I informed customer support by return email and sent a copy of my prescription the same minute I received my order confirmation. Two days later to be told it’s too late RayBan can’t change the order is unacceptable. Stick to manufacturing and selling great glasses and leave prescription to experts.. !!

You cant speak to anyone at Aviva. Then they have broken processes on communicating.
1. My Aviva App has removed Motor.
2. Automated telephone asks for first 3 letters quoted on emails. BUT ITS NOT. so you cant progress..

Suggest Aviva exec who come up with these automated processes, try it your self and see how frustrating and that they dont work.

1 Star for what was once a 5 star brand.

Best Heating should provide a more balanced view to installing Electric radiators. As a landlord I rushed into swapping gas to electic rads to now find I have a lower EPC rating. Meaning my property becomes untenable. This is naturaly a significant issue have converted from Gas. I believe Best Heating should be putting a more balanced view on the point vs driving a misleading electric is greener option. It may well be but if your EPC ratings are worse then this is a significant missing piece of information. !!

Useless and just incompetent organisation.... my wood blind was ordered to have the ends painted. They arrived many many weeks later, and the ends were not painted. A replacement set ordered and again many many weeks despite the replacement blinds being ordered quickly.. !!! Exactly the same issue. The replacement blind ens are not painted. I specially asked the agent to make sure this time around the ends are painted. “ We just can’t make the same mistake twice”. I recall..

A total lack of service, no replies to emails. You can’t phone anyone. . Online business do NOT have to be like this.

Don’t use Victorian Plumbing if you expect a very basic level of customer service, especially when items arrive damaged, and you’re sent the wrong item. Then you can speak to anyone nor do you get a reply to emails.

Great job from M-Trim and team. I had 4 x head rests colour matched and fitted to my new BMW. The front headrests were complex as the headrests are built into the sports seats.

Great job and you would not realise it was an aftermarket modification.

Scam Company..

Paid and no email order confirmation and phone number does not work..

Avoid.. !!

Useless.. maybe the SSE fat cats should invest in a worthy customer service or simply answer the bl@@dy phone. . Waiting over 1.5 hours for the phone to be answered. I’m ‘moving in’ and want to register where the previous tenents took the meter key.. !! 1.5 hours waiting on the phone in front of the meter (I was asked to be in front of the meter and then call) I had to take time off work to be at the property as we’ve not moved into yet.

I’m exhausted. Anyone know if a different Supplier who can fit a smart meter and sign me up ?

I have an issue with accessing the Hikvision online cloud to view my CCTV images remotely since swapping phone. The Support UK team refused to support me asking me to go to a retailer I bought it from. My retailer no longer sells or supports Hikvision. Don’t bother buying Hikvision. What a waste of time and lacking any sense of customer service.

I was quoted over and over again, it’s Hikvision policy to not support you further. !!

Missing parts in original seal box. Total lack of customer services. Broken promises and failed actions to send replacement parts. I’m still waiting for missing shelves and parts on a £500 mirror cabinet. Sadly I fitted the cabinet or I would have returned it already.

Failed delivery commitment for storage boxes ordered. Now overdue by a week. No communications no updates. !!

This is why you should avoid companies like this and use Amazon, who are reliable and communicate with customers.

Requested a full refund, so let’s see if they bother to respond to the
refund request.

Flowers did not arrive for a very sad occasion. Tracking information is useless that just say delivered. Several other reviews suggesting same non delivery.

Complained and wait to see how this company responds.

Now disappointed to read several customers disappointed in quality of flowers. I should have stuck with Interflora who are beyond these types of issues.

Think again before using them..

DONT trust these pop up ticket agencies. Happy to take your money and then forget you…!!

I bought 6 tickets for Bob Marley show and travelled to London at great expense only to find to show cancelled. !!! I had no communication from London Theatre who took my book nor from Seat Plan who I downloaded my tickets on the day.

Shameful behaviour. DONT deal with these pop up ticket agencies and deal with the theatre.

Let’s see how easy it’s to get my £600 back now.. !!!

Be aware of this rip off company and it’s scam trial for free offers. “Give us your credit card - and it’s easy to cancel” scam.

It’s not easy to cancel. It’s in fact impossible. The only point you can engage is after the free trail period via your subscription. Then when you cancel it says you have to pay the whole years subscription fee before you can cancel.

A true scamming rip off company. I had to pay a whole years fee and did not even use the product.

DO NOT FALL FOR THE FREE TRAIL SCAM.. RIP OFF COMPANY.

1 star is too much for British Gas Homecare. Other than it’s too expensive the service levels are non existent.
5 visits for the same fault and still not resolved. Very good to sell you a power flush coat £1600 that had no effect, very good at swapping boiler parts that’s not fixing the issue and very good at wanting you to receive a quote to replace your boiler.. useless at fixing an issue, useless at keeping an appointment and useless customer service. Three no shows, even lying to say we were at the gate and no one answered. When I said I have CCTV let me check we got a change of story. I want to scream at dealing with this rouge useless overrated, overpriced company. DO NOT BOTHER…