williammuir

First class experience purchasing new Vovo XC40 from Stoneacre-Stockton dealership.
Adam my Sales Advisor extremely helpful in all aspects of the experience.
Would'nt hesitate in recommending this Company.

Scam merchants selling absolute rubbish,bought garden tool,arrived eventually without handle,cheap rubbish,please please dont touch with bargepole

Impressive service so far,just recently joined,give me a year or so and probably provide a more subjective review

Placed order last week unhappy about paying delivery on order over £60 less voucher,contacted them but no luck with delivery situation,still annoyed but delivery came yesterday with a pint glass included.Fairs fair so I will thank them for the unexpected gift.Thank You Fullers.No issue with the beers all lovely.

Ordered online 2x 5lts medium oak Ronseal fence to collect from local branch,at the time last week it was ordered 2 for £18 still is in fact.However when paying/paid it showed £20.36p,queried it with Customer Services who advised that the 20.36 was correct,asked me for screen shot with 2 @18,by the time I looked online,it was no longer there.All for the sake of £2.36p.Disingenious from major company

Further to my critical review of WW in the original post, I would like to add the following.Mabel from Customer Services contacted me ref the review,listened to my concerns and immediately took ownership of the problems encountered.She came back with options to resolve the matter to my satisfaction and I can honestly say the problems have been resolved to my complete satisfaction.Thank you WW and Mabel

Ordered 16 bottle package,arrived 2 days later,5 bottles short,rest in poor state,dirty/labels stained etc,obviously damaged in transit/repacked by DHL still sent out knowing 5 short.Contacted WW to advise of issue,sent out/received 5 bottle shortage fine,but also told them due to the state of the 11 originally received I wanted replacements for them.Still waiting them having been advised by DHL that they have them in my local depot but delayed (happened first time also),probably the replacements have been damaged also.Hacked off by this and have cancelled the order,now waiting WW /DHL to collect the wines I have and will not receive refund until this is done.Shocking service and will not recommend/use again.

Been a customer of the above and live fairly locally and overall had a good experience of many transactions.Yesterday I went to them and asked for both tradein/cash for Mizuno Driver and Callaway 3 wood.Mizuno purchased new from them last September for £220 and the Callaway 3 for £140 approx 2 years ago.The Mizuno had very little usage over the winter and likewise the Callaway.Valuations after a wait and the staff member who had originally dealt with me seemed to saunter off and dealing with other Customers left me standing like a wet blanket.Another staff member asked to help and told him my request etc ,looked at my account and advised a cash price of £91 or £100 credit.I told him I was dissapointed with the offers and told me simply they buy a lot from Mizuno and that was the offer.Overall dissapointed with the service etc and feel as though they are doing the Customer a favour.Maybe a case of them growing rapidly and more interested in getting the Fitba pundits going to there recently opened shops than bothering with the riff raff.,I bought a shirt and went home a bit hacked off with the experience to be honest.

first class experience from UPS Edinburgh today,address incomplete but driver showed initiative contacted us and we verified house number,box a bit damaged but no damage to item fortunately.Thanks to them

Easy website to navigate,biggest issue was trying to checkout purchased items.Reached out to Callaway and issue dealt with quickly and professionally by them.Item despatched to just outside Edinburgh yesterday evening and received Thursday morning.Shout out to UPS Delivery fellas,address incomplete but quick call to my house sorted that.Box pretty damaged but no harm to item fortunately.Great experience and will definately buy from them with confidence in future,many thanks

This is my third order from Fullers,live just outside Edinburgh ,ordered on 30/01/26 delivered 04/02/26.Absolutely first class service from both them and DHL.Order more than £50 free delivery and free bottles Porter,many thanks

smooth transaction,quick delivery,decent price

Wont bore you with details but appealed PCN issued by Smart Parking Company,went through Appeals Process with them,I know complete waste of time/effort.Then appealed to the IAS,never heard from them as to my appeal until received letter from aCompany called Debt Recovery Plus demanding £170 as my appeal had been rejected by the IAS and now escalated as had'nt paid within timeframe.Have tried to contact IAS/Smart Parking absolute nightmare impossible to contact the IAS to get a response from them ref the Appeal.Smart Parking keep sending me links to the IAS which dont work.Any suggestions please ??Charlatans the whole fecking shower !!

Like so many people who post reviews on this Company and the disgusting methods they use to extract monies from people who totally innocently fall prey to them, I unfortunately fell victim to them in June this year.I wont bore you with the details but have went down the Appeals Process with them(yes I know its completely a waste of time) and although I appealed to the Independant body I have still to hear the outcome of this(again I won't hold my breath waiting for a favourable outcome) I received a letter from Debt Recovery Plus demanding payment of £170 from the original figure of £60.I suppose the main point I want to make is that practically in ALL cases that people contact Trustpilot they all say the same thing that they will never use/visit the businesses/leisure places etc who employ this Company.Surely these businesses etc see whats going on and know they will suffer as a consequence of losing trade as a consequence of these Charlatans.On the subject of the Appeals processes they use I tried to through Freedom of Information try to get the percentages of appeals being succesful/unsuccesful but have ran into a brickwall trying to get this information.

first class service,fault discovered whilst doing service,leak in prv in cylinder.Replaced without fuss by efficient engineer

Nearly 3 weeks since winning an auction for Phillips razor,arrived Saturday 05/07 damaged box-fair enough.Opened up.obviously been used,missing cover for razor and carry bag,just bare razor and charging lead.Put in bin,never again purchase from this Company plus £7-20p delivery charge for very small package.At least Mr Turpin wore a mask when he was robbing you.

Won an Auction for an electric shaver dated 16/6.Paid for the item plus exhorbitant delivery charge of £7.20p to just outside Edinburgh (won from the Huddersfield branch).Now the 3/7 and still notreceived item.Communication from Company non existant,did contact them about it and received bog standard reply apologising for delay and said item would be despatched shortly.Poor poor service and ridiculous delivery charge for small item

I had a part ex of set of Clubs and purchase new clubs ,all went well,live 10 miles from Loanhead so visited/saw the clubs I wanted etc

After a few emails going to and from Cottages.com regarding a recent visit to 1 of the properties they advertise/booked this Company take absolutely no responsibility for the Advertising of properties they book.The Property itself was fine but access to and working piggeries/dog kennels/aggresive dogs being no more than 100-200 metres from Property doesnt seem to interest them.My argument being they should advise prospective renters about this is completely dismissed by them.Woeful responses from Customer Care team.I have been a Customer of them before but will never use again

Following a visit to a property I booked via Cottages I sent an honest review raising points of concern following the break booked.I received a bland response from them which did not deal with any of the issues raised.I sent a follow up 2 emails to them outlining my concern about responses from them and never received a reply