Chris watkin

I called to change the delivery postcode, the lady took all the details and said she was leaving work but for the weekend but would pas it on to a colleague for update Saturday morning message. It was delivered to teh original address aka the wrong address.
The delivery was scheduled between 4:17 and 6:17 and it arrived at 2:37 when I wasn't home. If I had been I would have refused the delivery.

Shocking service. Waited and ignore to be seated. Once seated was relocated to make way for a 'big' party. Asked for order but wasn't ready, then kept waiting and waiting for service. Staff are either blind or ignorant.

A technically inept company. I have two agreements, neither one set up by myself, that was done by the merchant. I log into my account with the same email address and p/w but can only see one agreement. This is because one agreement was set up with the name Chris and the other Christopher. Creation are unable to merge the agreements or amend the user name without, proof of id etc all done by post and the process (advised) can take 3- 4 weeks. So I can't manage my new agreement on line, change direct debit dates/details, check balance etc. etc.

Rahul, was great with us, not pushy, gave us time to browse and made our choices. Very helpful with the detail and our various oprions.

Totally useless service. Search results came back no account found yet I have located two active accounts with a high street banks that has a combined five figure amount of money deposited. I have zero confidence in the ohter returned 'no account found'results

Oldham VW, utterly useless. Sales team lack product knowledge on EV’s. Make promises that they don’t deliver, i.e. quotes on a range of vehicle options I’m still waiting over 2 weeks later for them to contact me. Their web site is out of date re finance options and T&C’s. Their loss because I took my business elsewhere and bought a car. Seems they can pass up the opportunity of a £40k sale.

Very easy to do online and good value for money when compared to other offers.

Unfortunately I can’t give a zero, if I could I would. Items ordered arrive damaged, looked like a return or shop soiled and was missing both arm rest, crucial and integral parts. I was insulted with a 10% price refund to keep but in all honesty I wouldn’t keep it if it was free because it’s useless without the missing parts.

Update….

The 10% being offered was the same as their extra 10% Easter holiday special, so nothing really offered.
I asked for a replacement which I could have providing I disassembled, reboxed and sent them a photo as proof first. Unacceptable customer service, so I’ve changed my mind and gone for a refund. They don’t deserve my business.

Too many items out of stock and on next day delivery. No good if it’s a weekend or you’re in the middle of a job.

Fantastic choice, great price however best of all is the delivery and communication. Ordered 4 stools which came the next working day, received despatch and delivery information and arrived on time as promised.

One stool slightly faulty but doesn’t spoil the experience. S**t happens, it’s how a company recovers from it that should be the judgement and they were first class with a next day replacement.

I ordered two 2021 graduation charms and received both in plastic bags the size of postage stamps in ONE gift box as if they had come from eBay. I expected two gift boxes which would have both fitted in the outer packaging. How do I give one as a gift as intended without the box.? It looks cheap. Ironically I could have bought the same copied charm with a Chinese origin in silver for £11 instead I paid you £35. Disgusting.

I was in the Manchester Arndale store on Sunday 4th July at approx12:30 and the assistant asked if I needed some help. I said yes I was looking for some lounge/sleepwear for my wife. I'm 56, my wife is younger and bear with me age is relevant here. The assistant asked me how old my wife was. I said 'why what does that have to do with anything'. So the assistant replied, 'we don't sell things for the older end of the market' (I kid you not). At that point I think she knew she'd f'd up so in an attempt to recover she followed it up with "I'm having the same problem trying to buy something for my mums birthday" at that point I told her to forget it and complained, recounting my tale to (the only black lady in the store at the time (not that colour matters, but it may identify the individuals)) lady who 'looked' like she might me in charge. I got a feeble insincere apology, I was never asked to identify the assistant and I don't think for on second she really cared.

What an utter shocking company to buy from. One star because I can't give them a zero. Bought a pair of Crocs on line and decided to cancel the purchase within 10 mins (as per remote selling 'cooling off' period) and was told it was too late as the order had been processed. Arranged a returns on line and I'm still waiting for the 'how to return' e mail almost 4 weeks later. After several e mails they tell me that they are really busy satisfying orders and I will have to wait, meanwhile they have me money which I want back. Do not buy direct from Croc’s.

This is a company that attempts to deceive it's customers. The Dec 18 web page states up to 30% off 2018 bikes. Great? Not so great because they just change all the models I.e. The Brompton range to 2019 when clearly the same models were and are for sale at exactly the same price as they were last week when they were the 2018 model !! Can't wait for them to go bust so that the customer can pick up a 'real' 'fire sale' bargain.

Poor despatch service, not as promised on the web page in actual fact despatched 3 - 4 days later that promised. If you want it quickly pay for premium service otherwise shop elsewhere.