BE

Baz English

United Kingdom

Reviews

Review of ao.com

Review of LSA International

Rated 4 out of 5 stars

Issues resolved

Had some issues and now has been resolved due to excellent service from LSA head office team

7 June 2023
Unprompted review

Reply from LSA International

Hi Baz, thank you for your review. We are very sorry to hear about your experience. One of our managers have been investigating this issue further and reached out to try to resolve the matter for you as a priority.

Review of bndle

Review of Archers Pest Control

Rated 5 out of 5 stars

Excellent service and very friendly to…

Excellent service and very friendly to deal with

3 March 2023
Unprompted review

Reply from Archers Pest Control

Dear Baz,
We're delighted to hear you had a wonderful experience with our service and team here at Archers Pest Control. Our goal is to always exceed our customer's expectations and it's gratifying to know we achieved that with you.

Thank you for taking the time to reach out about your positive experience—the feedback from customers like you helps us continue improving the quality of our services.

Regards,
Archers Pest Control

Review of AXA Health

Rated 1 out of 5 stars

Terrible call waiting times as well as…

Terrible call waiting times as well as response times on the online members system. I waited 12 days to get an email response and each time I call I have been on hold for over 40 mins. They need to hire many more staff and also increase the opening hours of the call centre

5 December 2022
Unprompted review

Reply from AXA Health

Hello Baz,

I am very sorry to hear of the delays you have experienced in getting through to us. We are experiencing a number of issues, that we are actively working to resolve. If you would like us to look into anything further for you, please feel free to contact us directly on: www.axahealth.co.uk/makeacomplaint

Kind regards,
Alice

Review of ao.com

Rated 5 out of 5 stars

Very helpful service

Very helpful service, had an issue with a dishwasher due to my fault ordering the wrong one, was resolved with the driver and customer care team quickly. They were so helpful and friendly despite it being my error and couldn't help enough to get it resolved. Excellent service and excellent fast delivery

3 January 2021
Unprompted review

Review of Yodel by InPost

Review of Yodel by InPost

Review of Aquiss Limited

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. If I had knew that my street had FTTP installed years ago would have switched then - have put up with terrible service and ever increasing bills for years with another provider, not any more. The staff are so helpful, instructions really clear and service great. Have not stopped recommending this company to friends and family

29 August 2020
Unprompted review

Review of Swoon

Rated 2 out of 5 stars

Poor customer care, poor courier service

Delivery was a no show then called a hour after the time promised to advise would be next day. Arrived next day, no call beforehand as promised. Order arrived broken, 2 marble shelves cracked. Called Swoon on the Sunday, no answer. Emailed. No reply 3 days later so called. Spoke to someone who apologised and promised email with confirmation of the conversation. No email arrives. Today different email with no record of anything spoke about. Seems that when things go well all good, when things bad, really bad. They don't seem to care that much about customers, shame as great products

14 September 2016
Unprompted review

Reply from Swoon

Good afternoon Baz,

Thank you for taking the time to leave us a review. I am so very sorry to hear you had some issues with the quality of product, I understand you have already contacted the care team, I will chase this for you now and be in touch tomorrow.

Kindest regards

Amrita