JM

james maxtone

United Kingdom

Reviews

Review of car360

Rated 5 out of 5 stars

First class experience and transaction

First class experience and transaction. Sales rep easy to deal with and very helpful. Trade in was easy and was given very competitive price for my car. New car was delivered in showroom condition. Excellent company to deal with and well certainly be giving them another look next time I change my car.

30 July 2026
Unprompted review

Reply from car360

Hi James,

Really pleased the trade-in process worked out well for you, and that the car arrived in such good condition. Thanks for choosing car360, and we look forward to helping you out next time around.

From the car360 team

Review of Car Audio Centre

Review of Car Audio Centre

Review of Samsung UK

Rated 1 out of 5 stars

Angi reflecting film screen protector

Angi reflecting film screen protector. Absolutely usless. Tried 4 seperste films,none of which could be set to a decent standard. Do not waste your money on tjis product.

19 August 2026

Reply from Samsung UK

We are disheartened to see that you are not liking your new screen protector, James. All of our products are built with high standard materials, and our screen protectors are designed to keep you device protected at all times. Your feedback is greatly appreciated, and we'll take this on board to help improve our products in the future.

If you need any assistance with any Samsung products, we'd recommend reaching out to our Online Shop Team via 0333 000 0333 (Mon-Fri 8am to 8pm and Sat-Sun 9am to 6pm) or by submitting a form here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Review of Crawfords Metal Detectors

Review of GO Outdoors

Rated 5 out of 5 stars

Excellent service

Excellent service, extremely pleasent staff. Stuart and Jade searched the warehouse to find items not on display. Saved me a return journey.

27 July 2024
Unprompted review

Reply from GO Outdoors

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Review of SPORTSBIKESHOP

Review of ScottishPower

Rated 1 out of 5 stars

Shocking service

Shocking service. App doesnt work. Smart meter doesnt work. No way to pay for your electricity without entering a 20 digit code. If you can find a retailer that supplies this. And if you can find where to enter it in the meter.

2 June 2023

Review of Cromwell

Rated 5 out of 5 stars

Excellent service

6 May 2022

Reply from Cromwell

Hi James,

Thank you for taking the time to leave us your review.

We are so happy to hear that the service you received was excellent, we hope to see you visit again soon.

If you have any questions about our products or services, please contact us on-

0800 022455 customercare@cromwell.co.uk

Kind regards
Davina McLaughlin
Cromwell Customer Resolution Team

Review of Serafini Retail Falkirk

Review of Cazoo UK

Rated 4 out of 5 stars

After sales service deplorable, updated after an excellent response.

Buying service first class. Thats where there service ends. If you have anything wrong with your car don't expect them to bend over backwards to help you. Have been trying to get a fault fixed for 3 months. Every time they booked an appointment with a garage they did not organise a courtesy car. Even specifically telling them it was required. Still waiting on my car being repaired, now put a request in for a refund as there service is deplorable.

Having written and posted above review, Cazoo was quick to rectify there poor service. Within one hour they have managed to arrange a courtesy car and the car repair together. First class response to this review and thankyou for your assistance. It is only a shame it took a poor review to get a service.

26 March 2022
Unprompted review

Reply from Cazoo UK

Hi James,

Thanks for taking the time to leave this review. I'm sorry that your experience with us hasn't been great up until now, we'll be in touch shortly to discuss what we could do better.

Cazoo Customer Support

Review of ExpressTest

Rated 3 out of 5 stars

Test its self was fine

Test its self was fine. Directions to site were poor. Take a wrong turn at that airport and you are stung for £4, forced into there carpark.

29 November 2021

Reply from ExpressTest

Hi James,

Thanks for your feedback. I understand it can be frustrating when the satnav leads you to the wrong place. All our postcodes should take you directly to the test center. Apologies for any inconvenience caused.

Regards ^ Selina

Review of Evans Halshaw

Rated 1 out of 5 stars

poor service

Bought a car from Evans Halshaw 31 July. On this occasion they did not have the logbook but I was told I would receive this through the post. This is now the 21st Sept, and after 5 phone calls with no follow up to let me know where it is, still no log book. This service is deplorable. This is the forth time of buying from this garage and if this kind of service carries on will be the last.

21 October 2021
Unprompted review

Reply from Evans Halshaw

Hi James,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to
put you in contact with the leadership team.

Evans Halshaw Customer Services

Review of Tech21

Rated 1 out of 5 stars

Samsung s20 flip cover

Samsung s20 flip cover. Magnet fell off in 1 week. Will not be buying again from this company

13 October 2021

Reply from Tech21

Hi James, Thank you for your review. I am sorry to see this happened to your case. We appreciate the feedback in order to better our service and product.

Please contact customer service on helpdesk@tech21.com

Kind regards
Erika

Review of HOME RESPONSE 360

Rated 2 out of 5 stars

Lets start with the gas boiler service…

Lets start with the gas boiler service appointment. This was arranged for a specific day which someone had to be available all day. On the morning of the appointment it was cancelled by home response 360. A new appointment was made and the engineer came carried out the work and left. 2 days later the boiler cut out due to low pressure. This was caused by the drain on the filter unit being left dripping. Also left the cabinet which the drain pipe exits soaking. Lets go onto the certification CP12. Well, still waiting on that! 5 calls to there help desk and no further forward. Service is disgraceful. Why am i paying a 33% increase on premium for a service like this. Well perhaps for not much longer.

13 September 2021
Unprompted review

Reply from HOME RESPONSE 360

Hi,

We apologize for all the trouble and difficulty, please accept our sincere apologies for the inconvenience. We will take this in notice and make sure this instance doesn’t take place again.

Your concern has been directed to the complaints team. They will investigate thoroughly and will get back to you asap. Kindly bear with us till then. Your cooperation with us would be a huge favor. Thank you for notifying us and helping us improvise.

Kind Regards,
24|7 Home Rescue Team.

Updated 14/09/2021:
Hello,

Thank you for sharing the information with us. Please know that we have forwarded your complaint to the complaints resolution team and will do everything we can to make sure this doesn’t happen again.
Thank you for sharing your review. Your feedback is important to us. We appreciate you taking out the time to write to us and help us improvise.

Kind Regards,
24|7 Home Rescue Team.

Review of webuyanycar

Rated 4 out of 5 stars

Excellent

Excellent. Does what it says on the tin.

16 February 2019
Unprompted review

Reply from webuyanycar

Hi there,

Thanks for taking time to provide your feedback. We're always looking to improve and give a five star service and we'd love to know what we could have done to have given you an even better experience?

Many Thanks,
WBAC Team

Review of Autosave Components