Cyprus
Review of Easy Clothes
Very good quality at a very friendly price. Highly recommended
Reply from Easy Clothes
Hello Vania,
Thank you so much for your lovely feedback :-)
We're thrilled that you like our products so much.
Have a great day,
Review of Liven
There are far better apps available that offer more effective tools for self-regulation, mindfulness, and calming exercises.
My biggest disappointment, however, was their subscription and customer service policy. The app auto-renewed, and I contacted customer support immediately after the charge was made—within seconds—to cancel the subscription and request a refund, as I was no longer using the service. Despite the immediate request, I was simply told that I was not eligible for a refund.
This approach leaves a very poor impression, as it feels like the company is more focused on retaining unexpected renewal charges than on treating customers fairly and building long-term trust. A more customer-oriented service would show flexibility when a user reaches out immediately after an accidental renewal.
Unfortunately, I cannot recommend this app based on both the quality of the experience and the way this situation was handled.
Reply from Liven
Hi there, Vania!
Thank you for sharing your note with us. We truly appreciate the opportunity to resolve this in line with your expectations.
With that said, we hear your main concern, and we understand that, at the time, our support team may not have provided the full resolution you were hoping for, as the initial response came from our automated system. As a result, the outcome felt far from ideal, and we are taking that into account, along with your impression of our app. Feedback like yours genuinely helps us improve.
Coming to the most important part, we are happy to share that our support team has issued a full refund for your latest transaction. We sincerely hope this resolution helps uphold your trust in us.
With heartfelt thanks,
The Liven Team
Review of jose-candido.com
Total scam. I never received my order, the customer support promised a refund that NEVER came, and then they disappeared and stopped responding my emails.
Avoid this website. Seriously I cannot stress this enough. I allow them a week more after this warning and then I am filing a lawsuit against them.
Review of ghdhair.com
I have not received my parcel and Hermes delivery is impossible to be contacted!
Reply from ghdhair.com
Hi,
Thank you for your review.
We are sorry to hear of the issue you encountered with the delivery and we sincerely apologise for the disappointment that this has caused you.
We believe that you have since been in contact with our customer service team and this has been resolved for you, if however you need any further assistance please do not hesitate to contact us directly on 01924 423400.
Regards,
ghd
Review of Doctorcall
Although the person I spoke on the phone was very professional and kind the Doctor that visited me made inadequate diagnosis (that I have verified after I had gotten worse and saw another two doctors that had different diagnosis from his). On top of that he was having an attitude that made me feel that he was doing me a favor to spare me time. It was a waste of my money but also time that I spent sick taking an insufficient antibiotic due to his poor estimation on the severity of the sickness.
Reply from Doctorcall
Thank you for your feedback, we are pleased that you found our service professional but sorry that you felt you received a poor service from our doctor. We have now shared this with the relevant doctor. Illnesses can develop quite quickly and diagnosis can often be more difficult during the early onset of symptoms. We can see from the record that the doctor carried out and documented a full assessment of your symptoms at the visit. He can only make a diagnosis on his clinical findings at the time but all our doctors do give advice to call back if things do not improve or get worse.
We will contact you directly with details of the doctor’s response as soon as we have this. We hope you have now made a full recovery.
Michelle Haigh
Group Operations Manager