Louise Gunner

United Kingdom

Reviews

Review of Voldt


Rated 5 out of 5 stars

Arrived as described and in good time.

Haven't had opportunity to use it yet as we haven't got set up at the site but it came in a lovely compact bag that slides nicely in the boot of the car and was delivered in good time. So no complaints so far.

14 August 2025
Unprompted review

Review of CORGI HomePlan


Rated 5 out of 5 stars

Corgi cover is a great safety net

Can't fault the engineer who came to service my boiler.
Having the corgi cover is a great reassurance for any potential issues with my plumbing or heating. Although hoping now I have a new boiler the need for them will be less!

17 March 2025

Reply from CORGI HomePlan

Thanks so much, Louise! We'll keep up the good work.

Review of Beauty Pie

Review of Admiral Insurance


Rated 3 out of 5 stars

I got reasonable insurance when I…

I got reasonable insurance when I needed it. However they were very slow at sending out the offer code for BP pulse which was my main reason for going with them and the code doesn't actually work.
So a l am rather disappointed

26 September 2024

Reply from Admiral Insurance

Hello Louise, Thank you for choosing to insure with Admiral. I am sorry you have had trouble claiming the BP pulse offer. If this is still not resolved please send us your policy number, full name and query to ReviewFeedbackSupport@admiralgroup.co.uk
Thank you for taking the time to leave us a review, we take all feedback on board.
Thanks,
Kate.

Review of Bedrock Computers


Rated 5 out of 5 stars

Not without its bumps but so excited for my new setup

So the deal I went for was expensive but still an amazing bargain.

The purchase wasn't without issues, the expected delivery and actual delivery was not the same. There were delays and I was keen to receive my order but also happy to wait as they kept me informed of the delay and I wasn't in a huge rush.
Unfortunately the delivery did result in some damage to the PC which was quite disappointing as I was so excited for the computer.
However I cannot fault how Nick and Charlie dealt with the issue and being in the fortunate position of not being too far away by car I was able to take it to them and they repaired it the same day.
I'm now looking forward to getting all set up and it going this weekend.

I've now had the PC for a week and taken delivery of everything now, and while I will say that the monitors in the bundle aren't the best monitors in the world and I've had delivery delays and damage when it was finally delivered.
Now the dust has settled I do not regret my purchase from Bedrock Computers.

My five star rating comes with the following caveats.
Don't be in a rush to take delivery - add two weeks to the expected build time at the very least.
And don't expect brand all new kit with your bundle, some will be pre-loved recycled items.
Oh and get a spare wifi dongle.

1 August 2024

Reply from Bedrock Computers

Hi Louise,

Thanks so much for your feedback here - this was an experience we can gain from lots. It was a rockier road than we would have like - we want the experience to be smooth with no bumps. Ultimately I'm really happy that you're really happy with the PC!

It's a shame you experienced shipping damage, but thank you for working with us to get it resolved on the same day. The upgraded cooling system is the least we could do for you.

Stay in touch, we're always here to help.

Charlie

Review of Givemecosmetics


Rated 4 out of 5 stars

I love the hair care products and…

I love the hair care products and bought a mystery box, mystery travel kit and a hair wrap bundle, now I've the hair wrap bundle and mostly happy with the big mystery bundle. But I don't rate the travel one. I was expecting travel size stuff not eye gels and a face mask and a couple of duplicates of the main mystery box. The name really was a bit misleading.

5 June 2024
Unprompted review

Reply from Givemecosmetics

Hi Louise,

Thank you for your 4-star review and for choosing Give Me Cosmetics. We’re glad to hear that you're happy with your order.

We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated.

Thanks again for your custom & review.

Sam, Give Me x

Review of Ideal Heating


Rated 3 out of 5 stars

5 star engineer. Shame about company speed

So I'm giving 5 stars to the engineer who came out as he was brilliant and got my boiler working again.

The company took over a week to send someone though so they really only deserve one star.

So overall you get 3 stars

1 May 2024

Reply from Ideal Heating

Good morning,

Thank you for taking the time to review Ideal Heating.

A member of the Customer Experience Team will be in contact shortly.

Kind regards
Chantelle
Ideal Heating.

Review of CORGI HomePlan


Rated 3 out of 5 stars

Takes forever to get boiler fixed

Without heating and hot water and while corgi sends an initial engineer they won't approve them doing the fix so have to wait over a week for the boiler makers to come and assess.. who knows how long it will take them to actually fix.
Not impressed and thinking about switching cover when I get a new boiler.

Just editing to add I know it's not all on corgi, they did send someone out immediately and I'm eternally grateful of this cover rather than expensive repair bills. I just wish the manufacturer would be more responsive and a little more reassuring that they will fix on the 1st May as a week without hot water and heating has not been fun and is affecting my review when asked for one!

22 April 2024

Reply from CORGI HomePlan

Thanks for sharing your feedback with us, Louise.

We're really sorry to hear about the delays you're experiencing with your repair. We do try our best to assign an engineer to attend within 24 hours of the initial call to report a fault and, where possible, complete repairs within 5 days.

In some cases, the manufacturer is the best person to carry out the repair, as they specialise in the particular make of boiler. They are scheduled to attend on 01/05/24.

We completely understand the frustrations delays can cause, thanks for your continued patience. If you'd like to chat with us, please don't hesitate to get in touch - https://corgihomeplan.co.uk/contact-us

Review of CORGI HomePlan


Rated 3 out of 5 stars

So the initial response was amazing.

So the initial response was amazing.
However I am without heat and hot water and its looking like its going to be over a week before another engineer can come out and I'm not even sure if the boiler will be fixed at that point.
I had expected a repair within a few days not over a week.

11 December 2023

Reply from CORGI HomePlan

We're really sorry to hear this, Louise.

We do try our best to assign an engineer to attend within 24 hours of the initial call to report a fault and, where possible, complete repairs within 5 days. In some cases, the manufacturer is the best person to carry out the repair, as they specialise in the particular make of boiler.

Delays can be caused if spare parts are required but I do appreciate you're keen for the fault to be resolved as quickly as possible and we're very sorry for any inconvenience caused while you're waiting for this.

Review of Beauty Pie

Review of Complete Aquatics

Review of CORGI HomePlan


Rated 5 out of 5 stars

Leak resolved quickly

While the wait for a plumber felt like ages, in reality I rang at 6am and the plumber was here by 2pm and had found and isolated my leak almost immediately.
Was fully resolved within the hour and I could relax and not have to worry anymore.
Don't know what I would have done without my home plan cover.

31 October 2022

Reply from CORGI HomePlan

Thanks so much for sharing your experience with us, Louise! We'll let our engineer know they're doing a grand job.

Review of Beauty Pie™ - USA

Review of Brastop


Rated 1 out of 5 stars

Bra strap broke while walking down the…

Bra strap broke while walking down the street after only having my new bra for about a week so I can't really rate them highly with such poor quality items.
Its interesting how you respond faster to this review than you do my actual email complaint that I sent in yesterday....

7 June 2021

Reply from Brastop

Dear Louise

We are sorry to hear this, can you please contact the customer service team directly @ support@brastop.com or via live chat 8am to 5pm Monday to Friday so we can resolve this issue for you.

Best Wishes

Brastop Team

Review of DPD UK


Rated 1 out of 5 stars

Worst delivery company in the country

I was told my order would be delivered on Tuesday 2nd October, so arranged to have the day off at home to wait for delivery as no time was specified.
Had a text message at 10am to tell me my order would be delivered between 18.38-19.38, so;
Strike one - I needn't have had the day off from work.
Strike two - I waited patiently all day only for them to never showed up.
Strike three - you can't contact them and speak to a real person and given the delivery time was so late the offices were closed so I had no idea what had happened to my order and neither did O2.
Strike Four - phone O2 this morning to be told that I was on a priority morning delivery today - which is useless as now I'm back at work...
I am also now away for work for the rest of the week so can't take delivery the rest of the week so need to re-arrange for Saturday
Strike Five - they want to charge to deliver on a Saturday!
Strike Six - I get a text message telling me they will deliver today when I have already specified I CANNOT take delivery today.
Strike Seven - I finally find and send DPD an e-mail expressing my disgust only to get an automated response saying my parcel will be delivered today - so the obviously don't read the messages they recieve.

I had to shout at the phone company because I can't talk to the DPD company that f-uped directly and really hope that no other company I use ever this service as I am so peed off that I just wanted to tell my phone company to shove their phone contract and new phone even though the shocking service is not actually their fault.

I never ever want to cross paths with this ridiculous excuse for a delivery company again.

3 October 2012
Unprompted review

Reply from DPD UK

Hi Louise,

If you email us at socialmedia@dpd.co.uk and let us know your contact details and parcel reference number, tracking or consignment number, we will be able to call you back and have a talk with you to get things sorted out. I'm really sorry to hear that you've had troubles with this delivery, but we will do everything we can to help you once we have your details in order to track your parcel.

Thanks, Richard.