CA

Customer A. MacKay

United Kingdom

Reviews

Review of MoneySuperMarket


Rated 5 out of 5 stars

Car insurance up for renewal

Car insurance up for renewal. Previously company increased premium far to much so needed to shop around. Went to MoneySuperMarket an was provided with lots of quotes, all from well known companies. Saved me £257, obviously very happy

15 July 2026

Review of AXA UK Car and Home


Rated 1 out of 5 stars

Honesty is NOT the best policy

Contacted AXA today regarding car insurance renewal as I needed to update some information. Unfortunately earlier this year I had a minor accident, yes my fault. This accident was nothing to do with this policy and has no effect on my no claims bonus, yet they wanted to charge me an extra £272 on top of the £89 they already put up this years premium. The policy I have for the vehicle I had the accident in went up by less than £100> how can this be justified. went elsewhere to a well known company £257 cheaper. As a past loyal customer,I have other policies with AXA.

13 July 2026
Unprompted review

Reply from AXA UK Car and Home

Hi.

I'm sorry to hear that your cover hasn't met your expectations.

I've requested some more information from you, once we receive this we can discuss your concerns in more detail.

Lindsay
AXA Customer Service Team

Review of Homeprotect


Rated 5 out of 5 stars

easy to do online on this site

easy to do online on this site, whereas other sites don't seem to have the right options for you to give your answers

5 June 2026
Unprompted review

Reply from Homeprotect

Thank you so much for your amazing review, Mackay! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Review of Openreach

Review of OVO


Rated 5 out of 5 stars

Professional and courteous

Professional courtesy under difficult circumstances

16 October 2025

Reply from OVO

We appreciate you sharing your experience and are so glad we could provide professional courtesy under the circumstances. ^Lewis

Review of Brentacre Insurance

Review of Home Detail


Rated 5 out of 5 stars

Decent quality furniture at a…

Decent quality furniture at a reasonable price. Fast delivery

19 July 2023

Reply from Home Detail

Hi there,

Thank you very much for taking the time to leave us a 5 star review. We really do appreciate this.

Kind Regards
Customer Service.

Review of Dunster House Ltd.


Rated 5 out of 5 stars

Easy to build

Easy to build, good quality materials, helpful delivery crew. As a carpenter I could not purchase materials and construct a building the same as this for the price. So I give it a 5 star approval all round

20 December 2022

Reply from Dunster House Ltd.

Good afternoon A MacKay,

Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received. We hope it will be enjoyed for many years to come.

We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to marketing@dunsterhouse.co.uk.

Kind regards
Dunster House Team

Review of AXA UK Car and Home

Review of Gtech


Rated 5 out of 5 stars

Upgrade

After 8 years with our old gtech we decided to purchase a new one despite the fact the old one still works fine. Obviously the new one picks up more dirt, so I think we’ll be okay for another 8+years

29 June 2022

Review of Compare the Market


Rated 5 out of 5 stars

28 cheaper quotes for same cover

Compare the market returned 28 cheaper quotes than my current insurer most with the same cover. Thanks to them I saved £90.00

31 December 2021

Reply from Compare the Market

You're welcome and enjoy that extra £90.00 in your pocket.

Happy New Year

Nathan
Customer Support Team
comparethemarket.com

Review of Premia Solutions


Rated 5 out of 5 stars

Was this worth the money (Absolutely)

I found this to be an excellent service. Even though I sent all the relevant by post, the response was very quick and handled professionally. I was well kept informed throughout the claim and reimbursed within a week. Definitely worth 5 stars

21 December 2020

Review of Aqua card


Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. Totally inefficient customer service. Unacceptable handling of account, can't answer questions, won't return your calls and when they mess up they blame you. They halved my credit limit whilst on a trip abroad even though I told them where I was going. I had to pay off the balance early so the final hotel bill would be paid. So far I have received 3 different letters each with a different reason for reducing my limit, each being false or fictitious. Reading through other reviews, it seems like this is a common occurrence. My advice is use another card provider.

11 November 2018
Unprompted review

Reply from Aqua card

Hi A. Mackay, we're sorry to hear that you have had this experience with us. We pride ourselves on giving our customers the best possible experience, so your honest feedback will help us learn how we can improve in the future. We will be feeding this review back to the wider team. All the best, - Anna

Review of The Shower Doctor Ltd