Car insurance up for renewal. Previously company increased premium far to much so needed to shop around. Went to MoneySuperMarket an was provided with lots of quotes, all from well known companies. Saved me £257, obviously very happy
Contacted AXA today regarding car insurance renewal as I needed to update some information. Unfortunately earlier this year I had a minor accident, yes my fault. This accident was nothing to do with this policy and has no effect on my no claims bonus, yet they wanted to charge me an extra £272 on top of the £89 they already put up this years premium. The policy I have for the vehicle I had the accident in went up by less than £100> how can this be justified. went elsewhere to a well known company £257 cheaper. As a past loyal customer,I have other policies with AXA.
13 July 2026
Unprompted review
Reply from AXA UK Car and Home
Hi.
I'm sorry to hear that your cover hasn't met your expectations.
I've requested some more information from you, once we receive this we can discuss your concerns in more detail.
Easy to build, good quality materials, helpful delivery crew. As a carpenter I could not purchase materials and construct a building the same as this for the price. So I give it a 5 star approval all round
20 December 2022
Reply from Dunster House Ltd.
Good afternoon A MacKay,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received. We hope it will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to marketing@dunsterhouse.co.uk.
After 8 years with our old gtech we decided to purchase a new one despite the fact the old one still works fine. Obviously the new one picks up more dirt, so I think we’ll be okay for another 8+years
I found this to be an excellent service. Even though I sent all the relevant by post, the response was very quick and handled professionally. I was well kept informed throughout the claim and reimbursed within a week. Definitely worth 5 stars
Absolute rubbish. Totally inefficient customer service. Unacceptable handling of account, can't answer questions, won't return your calls and when they mess up they blame you. They halved my credit limit whilst on a trip abroad even though I told them where I was going. I had to pay off the balance early so the final hotel bill would be paid. So far I have received 3 different letters each with a different reason for reducing my limit, each being false or fictitious. Reading through other reviews, it seems like this is a common occurrence. My advice is use another card provider.
11 November 2018
Unprompted review
Reply from Aqua card
Hi A. Mackay, we're sorry to hear that you have had this experience with us. We pride ourselves on giving our customers the best possible experience, so your honest feedback will help us learn how we can improve in the future. We will be feeding this review back to the wider team. All the best, - Anna
shower doctor has a user friendly web site that helps you self diagnose your shower problem so you can get the right parts 1st time, they dispatch orders promptly too, there are plenty of Q & A's to help, somebody has probably had the very same problem as you.