Two unexplained brake activations, customer support unreachable
I have used the SawStop CTS for over a year without any issues and then suddenly had two brake activations within the span of two weeks, without any discernible reason. My business depends on being to run my table saw, but customer support has been very unresponsive and they have been unreachable for the last couple of days even though their website says they should be operating. Up to this point my experience had been great, and I expected better from this company.
Update: customer support has since reached out and offered to send new cartridges
Réponse de SawStop Europe