Im sure the saw is great but…
Im sure the saw is great but unfortunately you used DPD as your courier so you get a big fat zero. They refuse to deliver to me because I live in a block of flats and it's too much effort for them to ring the intercom and wait for me to come down.
They just don't even bother unless I'm right there, at the door waiting for them. Sorry, but, if I'm spending £1k on a tool, I expect it to be delivered with care. It wasn't
Réponse de SawStop Europe
Thank you for taking the time to leave a review. We are truly sorry to hear how frustrating the delivery experience was.
We completely understand your disappointment. However, we would kindly like to note that the delivery itself is handled by DPD, an external courier, and not by our team directly. While we work hard to choose reliable partners, we unfortunately do not control their day-to-day delivery decisions.
We would therefore really appreciate it if you could reconsider the rating of our company and product, as the issue was related to the courier service rather than the saw itself. Your feedback regarding DPD will of course be passed on.
Thank you for your understanding.
Kind regards
Team SawStop Europe