MoneyPlus Advice Avis 

341
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brian was so helpful and kind and patient with me, I felt very reassured and like a weight has been lifted at the end. Even though I feel embarrassed to ask for help im glad i did.

Noté 5 sur 5 étoiles

Bryan and the gentleman that I spoke to before him, and again on Friday, I had to ring the first gentleman for advice. He was very kind the whole time, and explained Bryan had finished for the... Voir plus

Noté 5 sur 5 étoiles

★★★★★ Excellent support – Wayne was brilliant I called MoneyPlus for debt help and spoke with Wayne. From the start he was calm, patient, and really took the time to listen to my situation. He... Voir plus

Noté 5 sur 5 étoiles

Spoke to a gentleman called Brian who was really helpful and easy to talk to. He went through all my options clearly and took the time to explain everything without rushing me, which made the whole pr... Voir plus

À propos de l'entreprise

  1. Service d'allégement de la dette

Écrit par l'entreprise

With over 25 years of experience, MoneyPlus Advice has supported thousands of people in taking control of their finances and finding debt solutions that fit their needs. We’re here to guide you through a range of options to manage your debt effectively.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

341 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(341)

60 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Superman Brian

Brian was so helpful and kind and patient with me, I felt very reassured and like a weight has been lifted at the end.
Even though I feel embarrassed to ask for help im glad i did.

27 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Bryan and the gentleman that I spoke to…

Bryan and the gentleman that I spoke to before him, and again on Friday, I had to ring the first gentleman for advice. He was very kind the whole time, and explained Bryan had finished for the day…they have both been so kind to me! 🤩☺️

Both gentleman made the whole process plain sailing, and spoke kindly to me at all times. They helped me send the documents I needed in order to set my DRO up, and I find that most reassuring.

Bryan even took time out today, outside of our arranged telephone scheduled telephone appointment, to make sure I was only seeming the necessary documents to set me up with my new dro.

I feel very much relieved and relaxed now, that Bryan and the man before helped me get the help I need.

5 ⭐ ⭐ ⭐ ⭐ ⭐

23 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I spoke to Bryan

I spoke to Bryan, and he was excellent. He communicated everything clearly, explained my Debt Management Plan (DMP) in detail, and answered all of my questions. He was patient, professional, and made sure I understood the process. I really appreciated his support and excellent customer service.

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

5+ Stars for Wayne

I had found myself in a bit pickle after deteriorating MH and thinking I could take on the world on my own - which I absolutely could not. Wayne ( hero - FYI) Listened to my concerns, the difficulties I have with numbers, and various other babble that ended me up in this situation with nothing but kindness, helpfulness and compassion. We went over everything, step by step considering I don't withhold verbal information well he made the whole process amazingly easy for me. I understand and others should that their are fees as part of the service HOWEVER after coming out of a non-profit DMP due to poor service and struggling with lack of consideration of my circumstances (dyscalculia etc) I would recommend Money+ anyday. Thank you Wayne and those who assist in the future - its really appreciated - REALLY appreciated! (Sash and Cactus)

26 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Constant harrassment

This company have become relentless in their harassment of me. They message me most days asking me to complete an annual review. I completed this months ago, after which I received a message saying they needed to finalise some details. I have a screenshot of this. They do not respond to messages and continuously send out reminders. It is causing me huge anxiety (ironic that the reason that I used them was to avoid this) and I will be contacting the Financial Ombusman to make an official complaint.

1 mai 2026
Avis spontané
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Réponse de MoneyPlus Advice

Hi Louise,

Thank you for taking the time to share your feedback. You hoped you would have one less thing to worry about after completing your annual review, and we're sorry that you're still feeling frustrated.

We'd really appreciate the opportunity to put this right and understand what has happened. A member of our team will get in touch to look into this further and provide any support you need.

Thank you again for bringing this to our attention.

Best wishes,

Jennie
MoneyPlus

Noté 5 sur 5 étoiles

Quick and helpful

Quick and helpful

I applied for a dro with another company and they keep messing me around, so I decided to go for money plus, I applied on Monday and was all sorted by the friday. I have really bad anxiety and having it all sorted in less then a week made me feel better insted of waiting around for weeks. Also this was all done online and what's app which is a big relief for me.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Very knowledgeable and friendly team

Spoke to a gentleman called Brian who was really helpful and easy to talk to. He went through all my options clearly and took the time to explain everything without rushing me, which made the whole process a lot less stressful. Feeling a lot more at ease now about sorting my debts out.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I cannot thank Corrine Crossley at…

I cannot thank Corrine Crossley at MoneyPlus enough for all of her support throughout my IVA journey. From start to finish, she has gone above and beyond to make everything clear, manageable, and far less stressful than I ever expected.

Corrine has communicated brilliantly every step of the way, always taking the time to explain things properly and make sure I fully understood the process. Nothing ever felt rushed, and no question was too much trouble.

Her support, professionalism, and genuine care have made such a difference during a very difficult time. I’m incredibly grateful for all of her help and would highly recommend both Corrine and MoneyPlus to anyone needing financial support and guidance.

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

So impressed, thank you

I called as I didn’t feel I had anywhere else to turn. In a difficult situation but after talking everything through the advisor helped me to see my situation clearly and although money plus couldn’t help at the moment I felt reassured and also comforted that I could go back if my situation changed. My advisor was more help than my bank. The chat and review helped enormously and my stress levels have lessened so thank you very much Money Plus!

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Well I can only write down my…

Well I can only write down my experience with this company & the staff that I have dealt with upto now, ( the first was a gentleman called Wayne) who has been incredibly helpful & actually very understanding when I was basically telling my life story to a complete stranger, which wasn’t easy, everything has been explained throughout & made straightforward for me, all follow correspondence has come back fairly quickly so all I can say is at the moment 🫰🏻they are doing me a massive service

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Dont know how to do their job. Scammers

I absolutely cant believe this company. Took £250 a month from 2023 up until August 2025, told me my debt was finalised and payed off. Now they are telling me Klarna is still outstanding, they stopped making payments to them in April 2024 and that i need to arrange a payment plan with Klarna???! I will be suing them and taking them to court. £4000 that i paid from April 2024 to August 2025 has gone straight to them.

19 mars 2026
Avis spontané
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Réponse de MoneyPlus Advice

Hi there,

We’re really sorry to hear about your experience and understand why this would be concerning.

We’d like to look into this properly for you. Please contact our Complaints Team at Complaints@moneyplus.com
so we can investigate this further.

Best wishes,
Holly
MoneyPlus

Noté 1 sur 5 étoiles

Shocking 12 months in

Shocking 12 months in, incorrect balance on debt despite creditor and myself informing them.
Closed DMP as opted for alternative informed them told I receive email confirmation never did.
2 months later constant email calls text saying I “behind” have emailed twice no reply have also now raised a official complaint and guess.. no response.
Update had acknowledgment yesterday I hope to reach an amicable resolution and revise review accordingly

11 mars 2026
Avis spontané
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Réponse de MoneyPlus Advice

Hi there,

Thank you for your review. We’re really sorry to hear about your experience and the issues you’ve raised.
We’ve looked into this but haven’t been able to locate a formal complaint, so we’d really like to investigate this further for you.

Please contact our Complaints team directly at Complaints@moneyplus.com with your details so we can look into this properly.

Best wishes,
Holly
MoneyPlus

Noté 5 sur 5 étoiles

These guys are good.

Whenever I have needed extra help or support with my IVA speaking to Richard or Chris has been amazing. They listen and help. My most recent experience in dealing with them I needed fiance for a vehicle. Richard was amazing from start to finish. He went above and beyond to help me get this sorted. He made it such a smooth process.

25 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I have received a shocking service from…

I have received a shocking service from them and even after making an official complaint and them promising me to rectify it they still did not do what they promised. They charge you a admin/management fee of almost £50.00 each month but they give you incorrect information, tell you lies and just don’t do what they are meant to. They are a complete and utter scam

26 février 2026
Avis spontané
Logo de MoneyPlus Advice

Réponse de MoneyPlus Advice

Hello JM,

Thank you for taking the time to share your feedback. We’re sorry that you feel this way and that you feel the service you experienced fell below expectations.

We can confirm that your concerns were raised through our formal complaints process and have already been acknowledged and responded to in our correspondence.

We take feedback like this seriously and are always learning from the experiences our customers share with us so we can continue improving our service.

If you need anything further, please contact us and we will be happy to help.

Best wishes,
Holly
MoneyPlus

Noté 2 sur 5 étoiles

Service could be better for the amount…

Service could be better for the amount of money you get charged. Also there is no chance to login to your online account on their website. Page is constantly crashing the moment you try to log in.

4 février 2026
Avis spontané
Logo de MoneyPlus Advice

Réponse de MoneyPlus Advice

Hi Martin

Thank you for your review. We’re sorry to hear that the service hasn’t felt like good value for you, and that you’ve had problems accessing your online account.

We aim to be transparent about our fees and what they cover, and accessing your account should be straightforward, so we’d like to look into this further.

If you’re happy to get in touch, please call 0161 837 4000 or email info@moneyplus.com, and we will work with you to resolve this.

Best wishes,
Holly
MoneyPlus

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