They do NOTHING ABOUT FRAUD
They do NOTHING ABOUT FRAUD. I have experiences in the UK 20 years ago and Spain between 2020 and 2026. Useless in both countries, in Spain they don't have cashpoints and one office in a whole city. They do nothing about card transactions that are clearly fraud, sending you to an insurance company that requests all but a kidney to resolve the issue. Or in the second case, they literally didnt help making the most illogical excuses and sending me to the police online. not to ger the monry back but to shut down the site. They know for lower amounts people havent got the energy then when you go on holiday they are constantly stopping your own card payments for fraud. disaster. start helping your customers, thats why you earn interest off of us!
Réponse de ING España