Leaving reviews lead to unwanted emails for Hitched
I was asked by the venue to leave a review but this wasnt possible without setting up an account with Hitched. I gave the venue 5 stars but started getting emails from hitched. When i pointed out id just got married and dont need Hitched services i was told 'let us know if we can help in the future'!!!!!
Since then ive had emails despite requesting im removed from the mailing list. Why would someone who has just got married want the services of a wedding supply website.
I wish id never left the review.
PLEASE do not email me and please, again, i request my details be removed!!!!!!?
Réponse de Hitched
Hello,
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear about the frustration regarding the marketing emails you have received after creating your account to leave a review. We understand completely how receiving these communications is unwelcome now that your wedding has already taken place. Creating a profile is necessary to ensure the validity and security of the reviews on our platform, but we absolutely respect your choice to be removed from our mailing lists.
Please note that we have formally requested your contact details through the Trustpilot platform so we can locate your account and ensure you are completely unsubscribed and your details are removed. Alternatively, you can contact us directly at support@hitched.co.uk so we can process your request immediately.
Best regards,
The Hitched Team 💚