PA

Pat

Belgique

Avis

Avis sur Colis Privé BeLux HUB

Avis sur WOODcom


Noté 1 sur 5 étoiles

Bad delivery

Bad delivery,
No call 30 min before delivery.
He will not enter the pallet in my garage due to a 5 cm threshold.
Not a word in dutch, french or english 😤 Please change of delivery service.

21 janvier 2019
Avis spontané

Réponse de WOODcom

Thank you for your assessment.

What a pity that the delivery of your order was less flawless. I will share your feedback internally so that we can see how the process of delivery can be improved.
We do not do the delivery of our products ourselves and work together with a distribution company. Is it possible to send an email to: info@woodcom.eu with your experience regarding delivery.
If there are problems with delivery or driver, we ask to report this to us by e-mail, so that we in turn have proof of talking to the distribution company and presenting the problems.

It's sad you gave 1 star only the delivery wasn't good. Nothing mentionned about our products or our service.

Hope to have informed you sufficiently.

Best regards, WOODcom - HOTdevil Team