Me

Aboluste jokers, you sell your tickets via their site and face up to a 17 day wait for payment ("payment is typically issued up to 17 days after tickets are sold.").

Needless to say, when you bought them you paid immediately!

Can only assume there is some scam going on behind the scenes where they retain you cash balance at Ticketmaster (like the banks used to do).

Listed my tickets for resale, but site / app crashed before I could enter my payment details - they still listed them for sale - tried to follow their instructions to cancel but that option isn't available for me (i.e. there is no "Cancel Listing" option) - so now, it says my tickets are listed for sale, but I can't cancel, and I haven't put in my payment details, this shouldn't happen - their online chat help is pathetic, what an awful firm.

Dumped packaged on doorstep at 9pm at night, didn't knock, didn't ring bell, just dumped it in full view of anyone passing by and ran off - absolute scumbags.

Missed their own 3hr delivery slot by 1hr - dumped item down side of house despite 2 people being in, didn't ring bell or knock - worst delivery firm around.

UPDATE: I don't understand why you think I would give you an opportunity to investigate when you fail at the first hurdle, the only rational thing to do if the first interaction with a platform that's primary function is security and stability fails on one of those accounts is to not move forward - I'm not here to Beta-test or debug your platform for you, I'm the only that's going to be paying for the platform, I don't intend to provide free QA for you.

Oh, and where is my refund given I cancelled within the cooling off period - that wasn't even mentioned in the cancellation process - so can you not be trusted as well?

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Joined, paid, tried to upload, had to select some folders to upload a number of times, Proton Drive finally froze.

Deleted everything that had uploaded, cancelled account, going back to Dropbox - even if Dropbox's security is less, it's better to have worse security and at least know for sure your files will be there when you want them, 100% security on files Proton Drive doesn't upload or loses is worse than worthless.

Dumped the item on front doorstep, in full view of footpath for anyone to take, didnt even check if anyone was in - about 10th time in a row they have just left items to be stolen.

Dumped a damaged item at our front door and left without ringing bell or knocking.

Box itself was clearly badly damaged (so they knew item was probably damage) and we were sat 5 meters from the door (so would have heard any knock or bell easily).

UPDATE - when you post a negative review AJ Bell will use the Trustpilot system to harass you for personal contact details - they also request a 'reference number', of which of course there isn't one, so it's completely unclear what AJ Bell are actually requesting - completely incompetent as I said below.

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Completely incompetent - 10:1 Corporate Action split on one of my holdings, rather than processing the split properly, they have moved the whole holding into the wrong share class which has no information on it in AJ Bell and is untradeable, while the share class I actually hold is happily trading on the exchange and still purchasable on their platform!

Used their Webchat whose operators gave completely incorrect information.

Have not updated me at all a promised, takes a day for them to reply to messages and they don't respond as they promise to, completely incompetent and unacceptable.

Have had to log a formal regulatory complaint as they simply aren't responding!

4pm in the afternoon, estimated delivery time from Evri still showing as 1:30pm to 2:30pm - absolutely incompetent.

Explain to me how 37% of their reviews are 1* and yet they have a 4.6* average - something is wrong here.

Tried to change bank details on my child's Trust Fund, sent completed form from the email address confirmed with them on the phone, the same one they send update emails to and the same one shown in the 'Profile' - received a message saying that wasn't the email address associated with the account.

Complained about not being able to put any bank details in online - they called to say this had been sorted out - so I tried to put bank account details in and the problem still persists.

REPLY

Stop harassing me for further details, I've already lodged a complaint (my second on the same issue) - presumably you only do this to have reviews taken down if people don't respond).

Usual EVRI delivery - 3 people in the house, nobody heard even a knock at the door 3 meters away let alone a door bell - item left in full view of people passing in full daylight - pathetic company employing scumbags.

These guys have sent me nothing in relation to my Child's Trust Fund account since it has been active (over a decade).

Turns out they had recorded an email address that was completely wrong and I had never used.

Today I received a rude call to 'fund' my child Trust Fund account, as it was £1.09 in debit - I was told this was due to the 'fees' for this account, and the individual then proceeded to tell me the wrong amount that was being charged to my child's account.

When I tried to top-up the account, it wouldn't let me do it online !!

When I tried to call them I was on hold for about 20 minutes, and then the payment once again didn't work even though I could see all of the payments I had attempted as 'pending' on my bank account.

I have never come across such an incompetent and rude firm, I would not trust them with anything, especially not anything financial.

Don't get scammed by their 4.3* review average on here - 44% of the stars are 1* ..............

Notice how they have paid to have the reviews section removed on Google - well - there is probably a reason for that ...............

REPLY

Your representative told me they would call me back on Friday to update me, regardless of whether they found a solution or not.

Nobody called - can I ask when you will be sorting out my issue?

Only knew they'd come when I heard the massive thud as he just dropped the package marked 'fragile' on our doorstep - didn't ring the bell and 10 seconds later was driving off.

Absolute scumbags employed by Evri.

Getting spammed with pop-ups etc. saying my subscription has ended and it needs to be renewed even thought I renewed days ago via their link - if they can't even get this right their actual security systems must be pathetic.

Yet again didn't ring the bell or knock, just left the package on the front door step within meters of the footpath for anyone to steal.

Why are sellers using these crooks.

Another terrible delivery from Evri.

Just dumped the delivery in full display of the path / road, nit hidden in any way, didn't knock or ring the bell (we saw the guy running away and that's how we knew it had been delivered).

Another appalling delivery from EVRI.

Package left after dark on the doorstep in full view of the road and footpath - didn't ring the bell or knock (we would have noticed as 3 people were in the house and within meters of the door).

Stated it was left securely in an 'enclosed porch which is just a lie.

An absolutely criminal firm, worst delivery firm around.

Should be avoided at all costs.

Evri have stated / marked an items as ‘delivered’, but I don’t have it and the picture they show of the front door they delivered to (that shows the parcel inside a porch) isn’t my door.

My front door is solid wood and is wood coloured, it’s not blue and its doesn’t have those ornate tiles on the floor, it only has very plain boring sandstone tiles – it’s literally as different as you could get.

Absolute rubbish, doesn't follow prompts, 'hangs, crashes, produces inaccurate results - completely unusable for anything other than a ChatBot.

DO NOT PAY FOR THIS JUNK