I have been an eBay customer since…
I have been an eBay customer since 2013. Now I decided to close my ebay account and NEVER buy anything from there ever again! Recently I had an issue with a seller, because they failed to send my parcel as an IOSS delivery. Because of this, I had to pay double VAT taxes. The seller won't admit any mistake, so I had to ask eBay customer service to step in. They have made it impossibly difficult to receive a refund. I sent them all the proof they asked for and more. Yet still, they don't do anything and just prolong the matter. I'm absolutely fed up at this point. I have multiple illnesses and am already exhausted about everything and dealing with eBay "customer service" has made me even more exhausted and hopeless. I really wish I can finally get my refund soon and then leave eBay for forever. Never buying ANYTHING from there ever again. Also, please beware seller neriken178. I have never had this bad experience with a seller until now.