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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have had the s7 for almost a year and its great! There are 4 cats in my house ranging from 6lbs to 13lbs and the only issue is that my tiny one is 16 and struggles to get up into it sometimes, and t... Ver más

Valorada con 5 estrellas sobre 5

I backed Popur via the Kickstarter campaign in 2025 and the S7 unit was delivered at the end of 2025. Once we got it all assembled and prepared…our (then) 2 cats took to it immediately which I wa... Ver más

Valorada con 4 estrellas sobre 5

I love my popur, has been great sense I had trouble with the old boxes cause I'm disabled and it helps alot. Been 2 years and my part Maine coon road the thing up then jumped but missed hit the open d... Ver más

Valorada con 5 estrellas sobre 5

I have an x5. Been a great automatic litter. Though we have had a couple of faulty parts. The service has continued to be outstanding from Popur on facebook. Each time sending the replacement part... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas
  2. Tienda de electrodomésticos
  3. Proveedor de productos de limpieza
  4. Empresa de electrónica
  5. Tienda de animales

Escrito por la empresa

Popur is a consumer tech firm committed to redefining household sanitation while lessening our impact on Planet Earth. Starting with the Split Litter System (the "SLS"), Popur builds state-of-the-art robo-litters that delight both cats and humans, bringing purrenting experience to a whole new level. What Popur pioneers today, the industry follows tomorrow. We dare to shatter the presumptions of yesterday and aspire to make useful innovations for a cleaner world. Moving forward, we'll continue creating innovative, thoughtfully crafted products that free you from everyday chores—because when your time is your own, the world's your oyster.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 89% de las opiniones negativas

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4,3

Todas las opiniones

(147)

127 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Does what it says it will..,

I backed Popur via the Kickstarter campaign in 2025 and the S7 unit was delivered at the end of 2025.
Once we got it all assembled and prepared…our (then) 2 cats took to it immediately which I was pleased about.
Because the big cats used it, our new kitten took to it straight away as soon as she moved out of her kitten space. In fact, she preferred it to the normal tray that she had upstairs.
We use it with a good clumping litter and it performs exactly as it is supposed to. No fuss, no smell. And easy to manage and to keep clean.
Happy cats = happy owners. I’d strongly recommend this.

6 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect box for my Purrincess Ellie

I was very nervous getting this box. First, my girl had rejected a Litter Robot because it was enclosed. And I'm disabled facing spine surgery where I cannot bend or lift for 12 weeks. And Purrincess Ellie wants the box clean after every deposit. She came from an awful hoarding situation. So I set up the Popur in the same room as her huge open messy box. For two weeks she avoided it. I put some of her old litter in with new litter. Left it unplugged. I finally just removed her old one and went with the S7. She made cat complaints all afternoon but then used it twice during the night. I turned it on the next morning. It was so quiet! And she thinks it's fun to watch. She started setting it off with the proximity sensor. Fortunately, there are multiple setting and I was able to set it up so she can't dovthat anymore. She does watch it after she uses it. The receptacle for waste and the litter area is quite large. I actually forgot about it and it ran almost out of litter, necessitating me cleaning the liner, which was easy to access. And I noticed that the sides are higher than her old box, which means far less litter on the floor. Now I check it a couple times a week. This will make it so much easier for me! One thing I didn't know about was the two different apps, one for each model. It's not listed in the instructions. After a couple of hours of frustration, I wrote to customer service and got a quick response. Once I got the right app for the S7, setup was easy. And there isn't odor from the waste receptacle unless you open it for a prolonged time. I have started putting either baking soda or activated charcoal (which works better) in the box to neutralize some of the waste odor. It's not normally an issue except when replacing the waste bag.

4 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had the s7 for almost a year and…

I have had the s7 for almost a year and its great! There are 4 cats in my house ranging from 6lbs to 13lbs and the only issue is that my tiny one is 16 and struggles to get up into it sometimes, and the largest cat accidentally flicks some litter over one end cap. I asked popur and they sent me 3d print files for the accessories that are currently out of stock so I dont have to wait! I switched from my corn based arm and hammer litter to the slide platinum litter as my corn litter was sticking (corner digging pee-er). I use the footbath liners off amazon for spa chairs to replace the bags and they are so quick and easy. This is way better than the impossible to clean litter robot I had before.

4 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been looking at automatic litter…

I’ve been looking at automatic litter boxes for years. The litter robot seemed like the one everyone was getting but it looked so big and ridiculously expensive. I was also reading some of the issues with it so I kept investigating and found Popur. I read reviews again and again and waited for a sale. Then the new model came out. The S7 SLS. I bit the bullet and ordered and I LOVE IT! I love the App. I love how quiet it is. I love that there’s absolutely no smell because it didn’t fit where I had my old litter box so I had to move the litter box into my bedroom, which I wasn’t thrilled about, but you would never know that it’s there. Even my scaredy-cat uses it! I have to say one of the most impressive things is the app and all the different setting options that you have for different Cat personalities! I’ve only had it for a week, so hopefully it will continue to impress me but so far I highly recommend!

27 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I love my popur

I love my popur, has been great sense I had trouble with the old boxes cause I'm disabled and it helps alot. Been 2 years and my part Maine coon road the thing up then jumped but missed hit the open door and broke the lid opener, now i gotta unplug it everytime to open the door till next month lol but love this thing..

18 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Doesn't last and your cat won't be able to use it when it breaks

It seems like a great design, but it just doesn't last. It's bad enough that a $500 litter box breaks in under two years, but what makes it exceptionally bad is the way that it breaks. Mine now frequently gets stuck fully upright so it's impossible for my cat to use it. If you're counting on this to go away for a day or two, your poor cat may be stuck without a litter box.

24 de agosto de 2026
Opinión espontánea
Logotipo de Popur

Respuesta de Popur

Hi Brandon, we're sorry to hear this. It looks like we haven't had a chance to troubleshoot the issue with you yet. Please reach out to our support team with your Amazon order information, and we'll be happy to take a closer look and help.

Valorada con 5 estrellas sobre 5

Best Customer Service!!

I’ve had the Popur X5 for nearly three years, and I honestly couldn’t fault it. I have two large male Ragdolls who both use and love it. It’s user friendly and super easy to clean.
Recently, I ran into an issue with the sensor and reached out to support. Because the problem couldn't be fixed with a simple replacement part, Popur offered to send me a brand new machine, even though mine was completely out of warranty! Since I was heading overseas and couldn't wait for the X5 to restock, they offered me the new S7 model at an extremely heavy discount instead.
They got the new machine to me within just a few days, and I’m about to set it up now. You can tell they’ve really upgraded the design, and I can already see it’s going to be even better than the last.
The Popur team was fantastic to deal with via Facebook Messenger, and they even kept tabs on the delivery since they knew I was on a tight timeline. I’m so impressed with their level of customer service, and I can’t wait for my boys to try out their new box!

The only downside I must say is the app it isn’t very user friendly. If they update the app to be more reliable, this machine would truly be flawless.

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have an x5

I have an x5. Been a great automatic litter. Though we have had a couple of faulty parts. The service has continued to be outstanding from Popur on facebook.
Each time sending the replacement part at no charge except for the shipping fee.
I would be a return customer for the sheer customer service alone!!

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Life changing - I have ZERO regrets!

I can't say enough about how amazing this litter box is. I never wanted one because all of the models seemed to be the cat going into some closed litter box and honestly, no body likes using a porta-potty - especially cats with their great sense of smell. So the open box design grabbed my attention first, and the fact that the used litter is in a closed compartment so NO SMELL leaks out! I have two 1-year old cats and they both took to it immediately (our girl used it while I was still sitting there setting up the app). I've had it just over two weeks and haven't had to do a thing. It works like a charm! There is zero smell, it operates quietly, and I am now convincing all my cat-owning friends that they need this in their lives lol.

Also, I want to give a huge shoutout to their customer service - I have asked a million questions and not only do they respond to my emails super promptly, but have been proactive and beyond helpful, providing additional information they think may be helpful and interesting. Sabrina - you're the best!!

6 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best automated box I've bought

My Popur S7 arrived in January and was easy to setup. My cats are 13 and 18 lbs and both cats are long. One cat was reluctant to use it. Customer Service provided tips via social media that were helpful and it's been our only box since the end of February. In March, one cat had a UTI that we discovered because the box kept being triggered to clean. The animal hospital staff were intrigued to hear about how my litter box app alerted me with all the entries about the cat leaving the box without doing any business. Now that cat is on a diuretic that has him drink/pee more than normal. It is making the box more difficult to clean as he always uses the same spot and the litter is sticking to the liner. Customer Service was prompt in responding to my issue.

8 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love love love the s7 and my cats do…

Love love love the s7 and my cats do too! I just had knee surgery a month ago, and the ease of the s7 is the only thing that kept our operation running smoothly while I was incapacitated. We still run a LR4 as the backup box, but the cats definitely prefer the s7 and use it as their first choice! I would recommend using a low dust litter to keep the surfaces near the litter box cleaner.

8 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Fit litter dosent work grates still to…

Fit litter dosent work grates still to small for eco litter and dosent clean crystal well enough masive ammonia smell need a 12 to 14 mm grate

7 de agosto de 2026
Opinión espontánea
Logotipo de Popur

Respuesta de Popur

Hi David, thanks for your feedback, and we're sorry to hear about your experience.

If you're using crystal litter or larger eco litter, could you please try switching the sifting mode to Chunky-litter Mode? This mode is designed for larger litter particles and may improve the cleaning performance.

If the issue continues after changing the setting, please let us know what type of litter you're using (or share a photo) via email at support@popur.com, and we'll be happy to help you find the best setup.

Valorada con 4 estrellas sobre 5

I like my Popur S7 litter box

I like my Popur S7 litter box. I had some issues initially but after changing my cat litter to a finer grained litter it’s working well. Support were helpful to me when I contacted them.

4 de agosto de 2026
Opinión espontánea
Logotipo de Popur

Respuesta de Popur

Hi J,

Thank you for sharing your experience! We're happy to hear everything is working well after switching to a finer-grain litter, and that our support team could help.

Even better, a major update is just around the corner. With meaningful hardware and software improvements, the Popur S7 is becoming an even more fully fledged, polished product. We hope you'll enjoy the new experience, and thank you again for being part of the Popur family!

Valorada con 5 estrellas sobre 5

The litter box is amazing !

The litter box is amazing and well thought out… The customer service is like something personnel from back in the day …when customer service was actually a thing. No excuses just resolutions … I researched these automatic litter boxes for months before purchasing . I now have two looking to get a third. No fear ordering from this company even if you have an issue they are on it and it is resolved quickly.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Popur S7 is the best litter robot…

The Popur S7 is the best litter robot I’ve ever had. I tried the Litter Robot, and the Neakasa. Everything else has a design flaw in that the litter smells as it accumulates. My cat is such a princess that when she smells it too she will go elsewhere and pee on top of clothes, etc. She finally stopped doing that with the Popur S7 because it stores and seals the used litter separately. Genius.

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We’ve had ours for over a year now and…

We’ve had ours for over a year now and it is great. It works exactly the way it’s supposed to. Our cat is not afraid of it, and offer watches it work. We have a Maine Coon, so a big box was important. This does exactly what we needed. It keeps the litter box clean and never smells. I’d definitely recommend.

26 de julio de 2026
Opinión espontánea

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