Before I purchased, I reached out to customer service with a question and they answered promptly, so I felt better about potentially buying from See Wig and I’m glad I did. Shipping was fast, and a re... Ver más
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Consulta las opiniones de los clientes
I have purchased over 10 k tip bundles they never disappoint!! The hair quality is PERFECT. Hair is sooo soft and doesn’t tangle lasts a solid 4-6 months! Bonds stay in place until removal, no sheddin... Ver más
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Hair never makes it on time. Customer service does not care if you had an appointment. They refuse to expedite shipping or reduce cost after they make you late. I have the email receipts. There is no... Ver más
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I am incredibly disappointed with this purchase, especially because my first order from this company was great. This second batch of 1B Burmese Curly K-tips is a completely different story. The hair... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
SEE WIG is an emerging brand selling 100% high-quality remy human hair like hair extensions, hair bundles, bulk braiding hair, closures & frontals, wigs, etc. We get all covered: 15 types of extensions, 16 curl patterns, 20+ colors, and lengths from 12" to 30". We have been successfully serving customers through local stores since 2019, which is why we ambitiously created the SEE WIG brand in 2024 to connect more customers around the world. Our experts always keep an eye on the trend of hair and know what women really need.
Información de contacto
Estados Unidos
- help@seewig.com
- seewig.com
3,8
Muy bueno
43 opiniones
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The best hair
The best hair! This is my 3rd time buying their products and they're the best around! Last along time and stays soft! I ordered the micro tips
14 de agosto de 2026
Opinión espontánea
Respuesta de SEE WIG
Thank you Michelle for your continued support!
We're so happy to hear the micro tips are staying soft and lasting for you. That's exactly what we want every customer to experience.
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Respuesta de SEE WIG
Thank you so much!
We're really happy to hear that the hair arrived quickly and matched your expectations - exactly what we aim for. We truly appreciate you taking the time to share your experience!
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
These extension took a very long time…
These extension took a very long time to get here. My other sets got here within a week. This was 3 weeks. But they look and feel great.
14 de julio de 2026
Respuesta de SEE WIG
Thank you for your honest feedback - we're really glad to hear that you love the quality and feel of our k tip extensions!
We completely understand your frustration with the shipping time. We sincerely apologize for the delay. This carrier's performance has not met our standards. So we've already made the decision to end our partnership with them and are now switching to a more reliable carrier to ensure faster deliveries for our customers going forward.
We truly appreciate your patience and support, and we hope to serve you better next time.
If you have any further questions, feel free to reach out.
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Will buy again!
Before I purchased, I reached out to customer service with a question and they answered promptly, so I felt better about potentially buying from See Wig and I’m glad I did. Shipping was fast, and a rep also followed up to confirm delivery. The hair is great quality and there is some tangling now that I’m 3 weeks post install, but a little water and brushing every 1-2 days has worked perfectly
20 de julio de 2026
Respuesta de SEE WIG
Thank you so much for taking the time to share such a detailed and thoughtful review - we truly appreciate it!
We're so glad to hear that our customer service team was able to assist you promptly and help you feel confident in your purchase.
Regarding the tangling you mentioned at the 3-week mark - that's normal with high-quality Remy human hair, as it reacts to natural wear and environmental factors. We're happy to hear that a little water and regular brushing every 1-2 days has kept it looking beautiful! That's exactly the right care routine.
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
So Far So Good
I didn't really interact with the company. Four stars because it took a little bit for the product to arrive
13 de junio de 2026
Respuesta de SEE WIG
Hi Autumn,
Thank you for your feedback! We're glad you're happy with our hair.
Just to clarify - your order shipped on June 16 and arrived on June 24, which is within the 6-9 business day timeframe for Standard shipping method you chose. We understand that waiting can feel long, and we're always looking for ways to improve.
Hope to see you again soon!
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
10/10
I have purchased over 10 k tip bundles they never disappoint!! The hair quality is PERFECT. Hair is sooo soft and doesn’t tangle lasts a solid 4-6 months! Bonds stay in place until removal, no shedding or extensions falling out. I dye them and heat style with no issue. My favorite hair I’ve ever bought!
27 de mayo de 2026
Respuesta de SEE WIG
Thank you so much for your amazing review!
We're absolutely thrilled to hear that you never disappoint! Knowing that the quality, softness, and longevity have consistently met your expectations means the world to us. We truly appreciate your trust in us!
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Completely Fried Hair
I am incredibly disappointed with this purchase, especially because my first order from this company was great. This second batch of 1B Burmese Curly K-tips is a completely different story.
The hair arrived feeling extremely dry and quickly turned into a puffy, frizzy, tangled mess that resembles wool at the ends. While the website insists this is 100% Remy human hair, the structural integrity of this batch is completely shot. I know it is technically human hair because it uniformly accepted hair dye and didn't melt or burn when tested with a flat iron at 450°F. It is just severely over-processed, chemical-burned hair from the factory’s steam-curling method.
No matter how much premium oil or serum I use, it refuses to lay flat or get smooth when flat ironed because the cuticle layer is totally blown out. It tangles aggressively and has required an absurd amount of high-maintenance troubleshooting just to make it wearable.
19 de mayo de 2026
Respuesta de SEE WIG
Thank you for your detailed feedback - and I'm truly sorry that this batch of 1B hair did not meet your expectations, especially after you had a great first experience with us.
Under normal circumstances, the quality of our undyed hair should be consistent from batch to batch. I appreciate you bringing this to our attention, and I have shared your feedback with our factory experts so they can look into what may have gone wrong and make improvements.
I also noticed you mentioned hair dye. While our Standard natural black human hair can be colored, for complex or lighter shades (like bleaching or fashion colors), we typically recommend upgrading to our Super Double Drawn or Virgin Hair, which take dye much better and deliver more consistent results.
For your situation, I will also add clearer guidance on our website about coloring expectations for our standard hair.
Again, I sincerely apologize for the trouble this has caused, and I appreciate your patience as we work to improve.
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Respuesta de SEE WIG
Thank you for your kind review!
We're really happy to know that you're pleased with the thickness and fullness of our K tips wefts. Your satisfaction means a lot to us.
Enjoy your hair and see you next time!
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
NO LONGER PLEASED/I'm so pleased with this company
UPDATE MAY 29, 2026. My first review was before I use the hair. Now after 1 week of getting my hair done, it's already tangling. There is ABSOULUTELY no way if this was 100% human hair that it should be doing that especially for the price. It doesn't take a rocket science to see that there's got to be some SYNTHENTIC HAIR blended in with this hair. I've bought 100% REAL HUMAN HAIR before, so trust me, I know what it's not supposed to do. Your company should be ashamed of itself. I want be ordering more hair from this company.
I'm so pleased with this company. The customer service interaction was very prompt and professional. I love the fact they had the Wet and Wavy hair in that I needed. They ship me what I paid for and not the forcing the Deep Wave on me. This company has both colors in which are #613 & #27 length 28 exactly what I needed. But they also has the Wet and Wavy in the other length. Didn't take long to receive my hair after it was shipped. It took a matter of 7 to 8 days for it's arrival. NO OTHER COMPANY had the color or the length of hair I was looking for. So I'm a faithful customer. Also this company allows a payment plan. So trust me you can trust this site.
14 de abril de 2026
Respuesta de SEE WIG
Thank you so much for this incredibly kind and detailed review - we're truly touched! 🥰🥰🥰
We're so glad you found exactly what you were looking for. We're honored to be your go-to!
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
My hair is Beautiful
My hair is Beautiful! Also the speed that it arrived! Thanks Lisa…GREAT come back !💋
30 de marzo de 2026
Respuesta de SEE WIG
Thank you so much for your lovely review! 🥰🥰
We're so happy to hear that you're loving your hair - and that it arrived quickly too! Lisa will be thrilled to see you mentioned her.
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Quality of hair is horrible
Quality of hair is horrible. It immediately matts up, worse than knots!! I really want to cry thinking of how much money I spent on this hair, then to have it installed and have this trash hair
26 de febrero de 2026
Respuesta de SEE WIG
We're truly sorry to hear that our hair did not meet your expectations.
Your order was delivered on March 12. Did this issue occurred after about a month of wear? From the photo you shared in email, it seems that the human hair might not have been well cared for.
We have double-checked our shipping records, and the hair we sent was in good condition.
Our team has reached out to you via email two days ago.
Could you please reply to our email with more details? We'd love to have our experts review what might have gone wrong. We hope to make things right. Thanks.
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
I had a rush order!!!
I had a rush order for a client and ordered the wrong lengths.. 😫 I emailed the company after 12am and ask them for the correct lengths and was willing to take the cost difference loss however not only did they correct my order they refunded the difference! The hair quality is superb as well!!
27 de marzo de 2026
Respuesta de SEE WIG
Thank you so much for your thoughtful review! We're so happy we could help fix your order in time and that you love the quality!
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Mediocre at best
This site is mediocre for I-tip extensions. The quality is mid-level, but the I-tip sizes were inconsistent and made some of the extensions unusable. Additionally, I purchased dark brown, and it's very, very red. The color of the hair is either mis-labeled or just incorrect, and it was a terrible match for my actual dark-brown color. I would not recommend buying here, personally.
17 de marzo de 2026
Respuesta de SEE WIG
Hi Gianna,
Thank you for your honest feedback - I'm truly sorry that our I-Tip extensions did not meet your expectations.
Regarding the I-tip sizes: since each tip is hand-made, a few may occasionally be slightly larger than others. In those cases, using a slightly larger bead can help with installation. We hear your concern, and we will continue working to improve our quality control on this.
Regarding the color: dark brown can sometimes appear slightly different between straight and curly textures. Curly hair goes through a heat-setting process, which may deepen the color a bit. We do our best to show accurate colors in our product photos and videos, but we clearly fell short for you this time.
To help us improve, our customer service team will be further reaching out to you via email. Would you be willing to share a photo comparing your hair with our product's color? That would give us valuable insight and help us do better in the future.
We sincerely apologize again for the trouble this has caused, and we truly appreciate you bringing this to our attention.
Sincerely,
Alice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
The customer service was great and…
The customer service was great and communication was clear. There was an issue with the custom color I originally wanted, so I ended up choosing all black instead. Overall, I’m really happy with the quality.
21 de marzo de 2026
Respuesta de SEE WIG
Thank you so much for your kind review! We're so glad you're happy with the quality and that our communication made the process easier for you. We truly appreciate your understanding and support - hope to see you again soon!
Sincerely,
Alice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Great hair!!
18 de marzo de 2026
Respuesta de SEE WIG
Thank you so much for your kind words! 😊
Sincerely,
Eunice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Hair smells bad but looks good
17 de marzo de 2026
Respuesta de SEE WIG
Hi Danielle,
Thank you for your honest feedback - we really appreciate it.
We're glad to hear that you're happy with the look of the hair! Regarding the smell you noticed, we want to be transparent with you.
Our 100% human hair goes through a thorough sanitation and disinfection process to ensure it's clean, hygienic, and safe for use. This is a standard industry practice, and sometimes the treatment can leave a temporary scent - similar to how new extensions from many professional brands may have a mild odor upon opening.
The good news is that the smell is completely normal and typically fades after the first wash with a gentle shampoo and conditioner. Once the hair is washed and air-dried, the natural scent should be gone.
We truly appreciate your support and your understanding. If you ever have any concerns, please don't hesitate to reach out to us directly - help@seewig.com.
Sincerely,
Alice from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Loving these k-tip super soft blends so…
Loving these k-tip super soft blends so well with my hair texture fast delivery great quality easy install will be getting more
7 de marzo de 2026
Respuesta de SEE WIG
Thank you Michelle for your wonderful feedback!
We're so glad you're loving the quality, texture, delivery, and ease of installation. We truly appreciate your support!
Sincerely,
Lucy from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Hair never makes it on time
Hair never makes it on time. Customer service does not care if you had an appointment. They refuse to expedite shipping or reduce cost after they make you late. I have the email receipts. There is no point in lying saying there was no responses when I responded promptly multiple times. Own up to your delays and compensate your customers accordingly. That’s simply the right thing to do.
16 de febrero de 2026
Respuesta de SEE WIG
I'm sorry to hear about your experience, but I believe there may be some misunderstanding regarding your order #SEEWIG1982.
This was not a shipping delay - it was a processing time delay due to our company retreat. We clearly stated this in multiple places: next to the "Buy Now" button on our product page and in the Order Confirmation email. We apologize if this was overlooked when you placed your order on February 18.
To clarify: Total delivery time = processing time + shipping time. As stated, orders placed during our company retreat would begin processing on February 23, in the order they were received. Your order shipped on February 26.
We also expedited your shipping method at no cost to you — from standard shipping you chose (6–9 business days) to advanced shipping (4–5 business days). Your order was delivered on March 2. So it meets our promised shipping time.
During this time, I sent you two email updates regarding your order status. I received no reply, and at no point did you mention that you had an appointment or a tight schedule.
Had you reached out to let us know the order wouldn't arrive in time for your appointment, we would have been happy to cancel it for a full refund before shipping. Unfortunately, we never heard from you.
We value all feedback and take it seriously. Please feel free to contact us directly if you'd like to discuss further. Thank you!
Sincerely,
Lisa from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
My product came in a good amount of…
My product came in a good amount of time and the quality of the product is excellent. Can't wait to use it on my hair. Will definitely buy again.
15 de febrero de 2026
Respuesta de SEE WIG
Thank you so much for your kind words! We're thrilled to hear that your order arrived promptly and that you're happy with the quality of the hair.
Sincerely,
Lisa from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
Thank you for your fast response to my…
Thank you for your fast response to my questions and making sure I was well informed about my order status, I have received my hair and I love it, it has a very natural look and the hydration level is good. It is one of the best hair extensions I’ve ever used. I will update you on the aging process as I experience it then I will update you on the results. Again, thank you for your patience and support you are a wonderful brand of see wigs ambassador!
15 de febrero de 2026
Respuesta de SEE WIG
Hi Tyler,
Thank you so much for your incredibly kind and thoughtful review! 🥰
It's wonderful to know you're loving the natural look and feel, and we really appreciate you taking the time to share your experience.
We're also grateful for your patience and trust throughout the ordering process. Making sure our customers feel informed and supported is always our top priority, and we're so glad we could be there for you.
Sincerely,
Lisa from SEE WIG Customer Service Team
help@seewig.com
https://seewig.com
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