Jacket did not match advertised photo's
I purchased this jacket based on the advertised photos, but unfortunately the jacket I received does not match the product shown online. The colour, appearance and/or details are noticeably different from what was represented in the listing.
When purchasing online, I expect the product received to accurately reflect the photos used in the advertisement. In this case, that simply wasn’t the case, which is very disappointing.
I contacted the seller regarding the issue, but the response has not resolved my concerns. I would recommend potential buyers carefully compare the advertised photos with what you actually receive, as my experience was that they were not an accurate representation of the product.
Very disappointed with the purchase and would not buy from this seller again.
Out of principle, I returned the jacket at my own expense, despite the fact that the issue was that the product I received did not accurately match the advertisement. I felt I had little choice, as the company appears to have next to no proper system in place for dealing with defective or misrepresented products.
What is even more disappointing is that after all the correspondence, the company has now stopped responding and is effectively ghosting me. As I'm chasing a refund and reimbursement for returning the jacket