I have been purchasing glasses ( progressives) for about 10 years now from Firmoo, I have always been happy with my purchases. Great pricing and happy with the frame selections .
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Consulta las opiniones de los clientes
I love the glasses. They are just what I thought they would be, but I removed the hanging jewel, as it was too distracting. The only thing wrong was the temples were too short for me, but I did mana... Ver más
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I recieved my latest order of 3 pairs of glasses yesterday. Each one exceeded my expectations for various reasons. All very pleasing. I now I have a total of 4 pairs of Firmoo glasses and will continu... Ver más
I have had my glasses for a few days now and am pleased with them. However I am disappointed with the sunglass clip-ons that I ordered to match my glasses because they do not stay in place. Seems lik... Ver más
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Información sobre la empresa
Escrito por la empresa
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Información de contacto
Estados Unidos
- service@firmoo.ca
- firmoo.ca
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I love the glasses
I love the glasses. They are just what I thought they would be, but I removed the hanging jewel, as it was too distracting. The only thing wrong was the temples were too short for me, but I did manage to adjust them to fit better. Otherwise 5 stars.
Respuesta de Firmoo
I have been purchasing glasses (…
I have been purchasing glasses ( progressives) for about 10 years now from Firmoo, I have always been happy with my purchases. Great pricing and happy with the frame selections .
Disappointed in clip-ons…
I have had my glasses for a few days now and am pleased with them. However I am disappointed with the sunglass clip-ons that I ordered to match my glasses because they do not stay in place. Seems like the little clips are not in the correct place or maybe the right size for my glasses and fall off easily. I will not be using them because they are a nuisance to keep on.
Marilyn the
Respuesta de Firmoo
So easy and I love all the options and…
So easy and I love all the options and being able to afford a few pair rather than barely one in store. Will continue to use them going forward. Have ordered three times now and never disappointed.
I recieved my latest order of 3 pairs…
I recieved my latest order of 3 pairs of glasses yesterday. Each one exceeded my expectations for various reasons. All very pleasing. I now I have a total of 4 pairs of Firmoo glasses and will continue to be a loyal customer! Thank you.
150 $ pour des lunettes qui ne sont pas…
150 $ pour des lunettes qui ne sont pas conforme et d'une qualité médiocre. Qund j'ai demandé un remboursement ́a réponse était de leur envoyer les lunettes a ma charge .
Respuesta de Firmoo
I want to commend you for excellence in…
I want to commend you for excellence in Customer Service. - I appreciate the thoroughness of the order and in a very timey fashion. I wish I could give 10 stars
Manuel was very helpful in revising my…
Manuel was very helpful in revising my invoice. Great customer service.
Excellent Purchase
I am short-sighted with a -8 prescription and was looking for a new online supplier. I found Firmoo through online search. I purchased a pair of glasses that also transition when exposed to direct sunlight. The ordering procedure was straight forward and they had the frame I liked in stock. They have plenty of frames to choose from. The manufacturing process for the lenses was incredible fast and I received the glasses to Canada within a reasonable timeframe (12 days). I am very happy with the quality and the transitioning (darkening) of the lenses, work perfectly fine. Highly recommend - and by the way, very competitive prices
Answered all my questions
Answered all my questions. Great service
Very timely
First time buying
The customer service is quick and very friendly! I also got my glasses in great condition and earlier than the expected delivery date.
Excellent Customer Service
I have ordered glasses from Firmoo and am very happy with the product. I want to order and additional pair and had some questions. The online tech, Vivek, was very helpful.
Made it super simple!
Made it super quick, polite and good! Thank you so much! Merry Christmas (:
Quality eyeglasses and good customer service.
My progressive glasses arrived in less than two weeks and were perfect. As long as you enter the prescription correctly and check the measurement of your lenses, the glasses will be made very well at a fraction of the cost in Canada.
They even wrote to double check my numbers.
Excellent service from purchase to…
Excellent service from purchase to delivery and customer service, fast and very helpful.
Replacement pair for a broken hinge
Quick and painless! Satisfied with the solution :)
I took a chance
I took a chance and it work out and went smoother and easier than anticipated. For the price I would recommend, the system is easy enough to use and if you're unsure you can watch video/read for more details. Yes you do wait for shipping but was worth it.
Great products and services
Excellent services with great products.
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