Fine biler til en super god pris - de yder en god service og vi har kun positivt at sige efter 10 gange leje hos dem. Kan klart anbefale dem hvis man vil leje en bil og have en positiv oplevelse 🙏
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
meget omfattende og grundige informationer ved leje af bil ved dette firma og det er jo rigtigt godt. Tilsyneladende ikke dyrt. Vi håber på at det bliver den bil vi har ønsket.
Nemt og overskueligt. 4 sterner fordi, jeg ikke kunne tilføje nr 2 chauffør
Meget nemt reserver god service jeg vil gerne anbefale den hjemmeside🌺🌺🌺🌺
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Big brands, lowest rental rates & convenient pick up centers providing the best car rental experience thus ending up with hundreds of happy customers every day!
About www.vipcars.com
Skrevet af virksomheden
- Trusted by thousands of customers
- VIP Cars is a trusted brand with thousands of customers and the numbers are growing. Renters feel safe and secured after booking through our website.
- Big Brands
- We bring together over 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!
Big Brands
We bring together 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!
Kontaktoplysninger
20-22 Wenlock Road, N1 7GU, London, Storbritannien
- US Toll-free: +1-866-727-1191 ; UK:+44-208-196-9510
- support@vipcars.com
- vipcars.com
4,5
Fremragende
78 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra VIPCars.com
Kære Juan,
Mange tak for din femstjernede anmeldelse og din begejstring! Vi sætter stor pris på din støtte.
Med venlig hilsen,
Namrita
Customer Experience Manager, VIPCars.com
Under flyvningen til Dublin modtager vi…
Under flyvningen til Dublin modtager vi en mail om at de ikke har en bil til os. Ingen hjælp til at finde en erstatning. De svarer ikke mails og har trods flere henvendelser heller ikke tilbagebetalt mit depositum eller forsikring.
Det er nå tingene går galt at et firma viser sin sande værdi. I mit tilfælde har de kun udvist ligegyldighed.
Undgå at handle med dem
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra VIPCars.com
Dear Monzón,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team is looking into this matter. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience.
Thank you for your patience and understanding.
Best Regards,
Namrita
Customer Experience Manager, VIPCars.com
Svært at overskue alle valg
20. august 2026
Besvarelse fra VIPCars.com
Dear Anders Kjærgaard,
Thank you for taking the time to share your feedback with us.
We appreciate you choosing VIPCars.com and taking the time to share your experience. Your feedback is important to us and helps us continue to improve our services and customer experience.
We hope to have the opportunity to assist you again in the future.
Best Regards,
Namrita
Customer Experience Manager, VIPCars.com
Besvarelse fra VIPCars.com
Dear Ahmad,
Thank you for your wonderful feedback! We're thrilled to know you had such a positive experience with our service.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
God oplevelse
God oplevelse. Ingen uventede gebyrer eller omkostninger. Uproblematisk aflevering.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra VIPCars.com
Dear Rasmus Thusgaard,
Thank you for your wonderful feedback! We are delighted to hear you had such a smooth experience with no unexpected costs. We appreciate your words and hope to welcome you back soon.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Besvarelse fra VIPCars.com
Dear Katrine,
Thank you so much for your wonderful feedback and for choosing VIPCars. We are thrilled to hear that you enjoyed a seamless and hassle-free booking experience, and we look forward to assisting you again.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Effektiv Proffisionel
25. maj 2026
Besvarelse fra VIPCars.com
Dear Gudrun Sjørslev,
Thank you so much for sharing your wonderful feedback and for choosing VIPCars. We are absolutely thrilled to hear that you had such a seamless and high-quality experience with our team. It was a true pleasure serving you, and we look forward to welcoming you back.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Aldrig mere VIPCars
Meget dårlig forretningsgang og samarbejder med utroværdig udlejer VivaRent. Her kommer fælden:
Vi bestilte bil-leje ved Rom lufthavn, og fik angivet afhentningstidspunkt kl. 12. uden mulighed for tilpasning af tidspunkter. Vores fly var planlagt til ank. kl. 18:30. Da vi sendte vores fly-nummer til VIPCars forventede jeg at VIPCars og VivaCars var klar over at det ville være umuligt at hente bilen kl. 12.
Hvilket VivaCars også klart viste at de anderkendte i en WhatsApp meddelelse, som de sendte om morgenen samme dag. (Men som jeg ikke læste pga. rejseaktiviteter)
Da vi ankom til den planlagte tid 18:30 blev vi oplyst at lejeaftalen var annulleret fordi vi ikke var mødt op kl 12. +|- 2 timer. Vi tabte derved ca. 85 euro. Vi indgik en ny lejeaftale med deres samarbejdspartner VivaCars i Rom, som desværre gav os et yderligere tab på 247 euro, som gentagne gange blev lovet os tilbagebetalt, men som viste sig var et falsk løfte.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra VIPCars.com
Dear Jannik Rasmussen,
We sincerely apologize for the inconvenience and disappointment caused during your rental experience.
Please note that due to the delay in arrival, the booking was marked as a No Show as per the supplier’s rental terms, and the originally booked rental could no longer be provided. In addition, a valid credit card in the main driver’s name is required at the rental desk to hold the security deposit. As the required credit card was not available, the supplier attempted to accommodate the rental by offering insurance at the desk.
We regret that your experience did not meet your expectations. As a car rental comparison platform, we are required to adhere to the supplier’s rental terms and policies. However, your feedback is extremely important to us and has been shared internally as well as with the supplier for service improvements.
Best Regards,
Namrita
Customer Experience Manager, VIPCars.com
Fint og godt
22. maj 2026
Besvarelse fra VIPCars.com
Dear Jens Peter,
Thank you so much for taking the time to share your positive feedback with us. We are absolutely delighted to hear that you had a great experience and look forward to assisting you again on your next journey.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Besvarelse fra VIPCars.com
Dear Maria Krolack,
Thank you for your kind feedback. We are delighted to hear that you had such a seamless experience with our service and look forward to assisting you again in the future.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Det var let og ligetil
28. april 2026
Besvarelse fra VIPCars.com
Dear Martin Jonassen,
We are delighted to hear that you had such a seamless experience with our service. Thank you for your kind feedback, and we look forward to welcoming you back for your future car rentals.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Besvarelse fra VIPCars.com
Dear Lars,
Thank you so much for your kind words and for choosing our services. We are delighted to hear that you had such a seamless experience and truly appreciate your support.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Hurtig og let.
15. april 2026
Besvarelse fra VIPCars.com
Dear Tonny Rydiander,
Thank you so much for your kind feedback. We are delighted to hear you had such a seamless experience and look forward to welcoming you back for your future travel needs.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Besvarelse fra VIPCars.com
Dear Julie,
Thank you for sharing your positive experience with us! We are delighted to know you found our process straightforward and transparent.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Debitkort bliver afvist
Vær meget opmærksom på at de ikke modtager Debit kort. ( MasterCard) Selv om du køber fuld udvidet forsikring og kan ligge depositum i kontanter bliver du afvist. Det er for dårlig en service
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra VIPCars.com
Dear Henning Sommer,
We sincerely apologize for the inconvenience caused and truly regret that your experience with the chosen supplier did not meet expectations.
Please be assured that our team thoroughly investigated the matter on your behalf based on the details you shared with us. While we understand this may not change the experience you had, we wanted to ensure complete transparency.
As per the supplier’s rental terms, a valid credit card in the full name of the main driver is mandatory at the time of pick-up. This requirement is also clearly mentioned in the rental voucher. Additionally, your chosen supplier does not accept debit cards for security deposit purposes. Since VIPCars must adhere to the supplier’s rental terms, we are unable to override these conditions.
We have also documented this incident for internal review and future improvements, as feedback like yours helps us enhance our service standards.
Best Regards,
Namrita
Customer Experience Manager, VIPCars.com
very good ok
10. februar 2026
Besvarelse fra VIPCars.com
Dear Customer,
Thank you so much for your positive feedback! We are delighted to know you had a great experience with our service. We truly appreciate your support.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Besvarelse fra VIPCars.com
Dear Malene,
Thank you so much for your positive feedback! We're delighted to know you had a great experience with our service. We truly appreciate your review and look forward to assisting you again in the future.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
location facile et bon prix
21. januar 2026
Besvarelse fra VIPCars.com
Dear Laurent,
Thank you for taking the time to share your feedback. We are delighted to hear you had a smooth rental experience and found our rates favorable. We appreciate your review and hope to welcome you back soon!
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Hvis Det var nemt at bestillede holder hvad de lover Det var…
Hvis de holder hvad de lover Det var nemt at bestille
21. januar 2026
Besvarelse fra VIPCars.com
Dear P Hansen,
We're glad to hear you found the ordering process straightforward. We are committed to delivering on our promises and look forward to ensuring your complete satisfaction.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Besvarelse fra VIPCars.com
Dear Henrik Røbel,
Thank you for taking the time to share your positive experience! We are so pleased to hear that you found our service efficient and helpful. We look forward to welcoming you back in the future.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.