VIPCars.com Anmeldelser 

75.962
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fine biler til en super god pris - de yder en god service og vi har kun positivt at sige efter 10 gange leje hos dem. Kan klart anbefale dem hvis man vil leje en bil og have en positiv oplevelse 🙏

Bedømt til 5 ud af 5 stjerner

meget omfattende og grundige informationer ved leje af bil ved dette firma og det er jo rigtigt godt. Tilsyneladende ikke dyrt. Vi håber på at det bliver den bil vi har ønsket.

Bedømt til 5 ud af 5 stjerner

Meget nemt reserver god service jeg vil gerne anbefale den hjemmeside🌺🌺🌺🌺

Virksomheden har svaret

Virksomhedsoplysninger

  1. Biludlejning

Skrevet af virksomheden

Big brands, lowest rental rates & convenient pick up centers providing the best car rental experience thus ending up with hundreds of happy customers every day!

About www.vipcars.com

Skrevet af virksomheden

Trusted by thousands of customers
VIP Cars is a trusted brand with thousands of customers and the numbers are growing. Renters feel safe and secured after booking through our website.
Big Brands
We bring together over 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!

Big Brands

We bring together 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!

Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

76 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 99 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(75.962)

9.881 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Godt

Nem hjemmeside

8. juni 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Katrine,

Thank you so much for your wonderful feedback and for choosing VIPCars. We are thrilled to hear that you enjoyed a seamless and hassle-free booking experience, and we look forward to assisting you again.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 4 ud af 5 stjerner
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Gudrun Sjørslev,

Thank you so much for sharing your wonderful feedback and for choosing VIPCars. We are absolutely thrilled to hear that you had such a seamless and high-quality experience with our team. It was a true pleasure serving you, and we look forward to welcoming you back.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 1 ud af 5 stjerner

Aldrig mere VIPCars

Meget dårlig forretningsgang og samarbejder med utroværdig udlejer VivaRent. Her kommer fælden:
Vi bestilte bil-leje ved Rom lufthavn, og fik angivet afhentningstidspunkt kl. 12. uden mulighed for tilpasning af tidspunkter. Vores fly var planlagt til ank. kl. 18:30. Da vi sendte vores fly-nummer til VIPCars forventede jeg at VIPCars og VivaCars var klar over at det ville være umuligt at hente bilen kl. 12.
Hvilket VivaCars også klart viste at de anderkendte i en WhatsApp meddelelse, som de sendte om morgenen samme dag. (Men som jeg ikke læste pga. rejseaktiviteter)
Da vi ankom til den planlagte tid 18:30 blev vi oplyst at lejeaftalen var annulleret fordi vi ikke var mødt op kl 12. +|- 2 timer. Vi tabte derved ca. 85 euro. Vi indgik en ny lejeaftale med deres samarbejdspartner VivaCars i Rom, som desværre gav os et yderligere tab på 247 euro, som gentagne gange blev lovet os tilbagebetalt, men som viste sig var et falsk løfte.

2. maj 2026
Uopfordret anmeldelse
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Jannik Rasmussen,

We sincerely apologize for the inconvenience and disappointment caused during your rental experience.

Please note that due to the delay in arrival, the booking was marked as a No Show as per the supplier’s rental terms, and the originally booked rental could no longer be provided. In addition, a valid credit card in the main driver’s name is required at the rental desk to hold the security deposit. As the required credit card was not available, the supplier attempted to accommodate the rental by offering insurance at the desk.

We regret that your experience did not meet your expectations. As a car rental comparison platform, we are required to adhere to the supplier’s rental terms and policies. However, your feedback is extremely important to us and has been shared internally as well as with the supplier for service improvements.

Best Regards,
Namrita
Customer Experience Manager, VIPCars.com

Bedømt til 4 ud af 5 stjerner

Fint og godt

22. maj 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Jens Peter,

Thank you so much for taking the time to share your positive feedback with us. We are absolutely delighted to hear that you had a great experience and look forward to assisting you again on your next journey.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

Hurtigt og nemt

Hurtigt og nemt

14. maj 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Maria Krolack,

Thank you for your kind feedback. We are delighted to hear that you had such a seamless experience with our service and look forward to assisting you again in the future.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Martin Jonassen,

We are delighted to hear that you had such a seamless experience with our service. Thank you for your kind feedback, and we look forward to welcoming you back for your future car rentals.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

Easy

Easy - good reviewa on Trustpilot

19. april 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Lars,

Thank you so much for your kind words and for choosing our services. We are delighted to hear that you had such a seamless experience and truly appreciate your support.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

Hurtig og let.

15. april 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Tonny Rydiander,

Thank you so much for your kind feedback. We are delighted to hear you had such a seamless experience and look forward to welcoming you back for your future travel needs.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

Let at booke bil og meget overskueligt.

Let at booke bil og meget overskueligt.

9. marts 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Julie,

Thank you for sharing your positive experience with us! We are delighted to know you found our process straightforward and transparent.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 1 ud af 5 stjerner

Debitkort bliver afvist

Vær meget opmærksom på at de ikke modtager Debit kort. ( MasterCard) Selv om du køber fuld udvidet forsikring og kan ligge depositum i kontanter bliver du afvist. Det er for dårlig en service

22. februar 2026
Uopfordret anmeldelse
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Henning Sommer,

We sincerely apologize for the inconvenience caused and truly regret that your experience with the chosen supplier did not meet expectations.

Please be assured that our team thoroughly investigated the matter on your behalf based on the details you shared with us. While we understand this may not change the experience you had, we wanted to ensure complete transparency.

As per the supplier’s rental terms, a valid credit card in the full name of the main driver is mandatory at the time of pick-up. This requirement is also clearly mentioned in the rental voucher. Additionally, your chosen supplier does not accept debit cards for security deposit purposes. Since VIPCars must adhere to the supplier’s rental terms, we are unable to override these conditions.

We have also documented this incident for internal review and future improvements, as feedback like yours helps us enhance our service standards.

Best Regards,
Namrita
Customer Experience Manager, VIPCars.com

Bedømt til 4 ud af 5 stjerner

very good ok

10. februar 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Customer,

Thank you so much for your positive feedback! We are delighted to know you had a great experience with our service. We truly appreciate your support.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

Nemt

Nemt og forståeligt

29. januar 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Malene,

Thank you so much for your positive feedback! We're delighted to know you had a great experience with our service. We truly appreciate your review and look forward to assisting you again in the future.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Laurent,

Thank you for taking the time to share your feedback. We are delighted to hear you had a smooth rental experience and found our rates favorable. We appreciate your review and hope to welcome you back soon!

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 4 ud af 5 stjerner

Hvis Det var nemt at bestillede holder hvad de lover Det var…

Hvis de holder hvad de lover Det var nemt at bestille

21. januar 2026
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear P Hansen,

We're glad to hear you found the ordering process straightforward. We are committed to delivering on our promises and look forward to ensuring your complete satisfaction.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

QUICK AND EASY

QUICK AND EASY - GOOD GUIDE

30. december 2025
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Henrik Røbel,

Thank you for taking the time to share your positive experience! We are so pleased to hear that you found our service efficient and helpful. We look forward to welcoming you back in the future.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

Godt fint

Godt fint ok

28. november 2025
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Vedat,

Thank you for taking the time to share your feedback with us. We appreciate you letting us know about your experience and are always here to assist if you have any further comments.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 5 ud af 5 stjerner

Meget nemt reserver god service jeg…

Meget nemt reserver god service jeg vil gerne anbefale den hjemmeside🌺🌺🌺🌺

29. oktober 2025
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Hafida Ak Khoury,

We are absolutely delighted to hear you had such a pleasant experience and appreciate your wonderful recommendation. Thank you for sharing your positive feedback with us!

Best Regards,
Namrita
Customer Experience Manager, VIPCars.com

Bedømt til 5 ud af 5 stjerner

Ok fine good

Ok good quick

16. oktober 2025
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Shoaib Rathore,

Thank you for your valuable feedback. We're pleased to know you had a positive experience with our service.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

Bedømt til 1 ud af 5 stjerner

Hold jer langt væk fra dette firma!!!

Hold jer langt væk fra dette firma!!!
Vi havde lejet en bil i Pisa til 154 euro (udenfor sæsonen) for 6 dage gennem VIPcars. Vi valgte at købe en ekstra forsikring gennem dem.
Da vi kom til lufthavnen viste det sig at udlejningsfirmaet var Surprice som har dårlige anmeldelser. Da vi skulle betale mente de ikke at vores kort var gyldige da kortinfo ikke er trykt på forsiden. Vi kunne derfor ikke leje bilen gennem vipcars men kunne leje den direkte gennem dem til 365 euro. Derudover skulle vi også lave en ny forsikring. Vi valgte at leje en bil gennem Italien cars i stedet for selvom de var lidt dyre - ønsker ikke at støtte dette fup firma.
Jeg reklamerede efterfølgende overfor VIPcars som blot henviste til at det var et krav fra underleverandøren.
Ps Vi mødte et andet par som var udsat for nøjagtigt samme situation.

23. september 2025
Uopfordret anmeldelse
VIPCars.com-logo

Besvarelse fra VIPCars.com

Dear Mogens,

We sincerely apologize for the inconvenience you faced during your rental process. As per the supplier's rental terms, also mentioned in the voucher, the driver must present a valid credit card with raised (embossed) characters. Without such a card, the supplier was unable to accept the payment method and therefore offered you the option to purchase their insurance.

We regret the trouble this may have caused and truly appreciate your understanding.

Best Regards,
VIPCars Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere