I have used their services as verified…
I have used their services as verified user, since 2018.Recently They have tried so hard to promote their services,I wanted to utilise their services in order to give a chance for them,I could easily send payments thouh other remittance companies, however i have initiated 3 different payment but my experience turned out to be unpleasant.I found their services for payments are troubled inadequate improper.Their customer services are not satisfactoryi would not recomemmend to use their services..I have shared my Customer ID with their escalations team many times but they didnt help at all.Finanly they imposed new policies existing customers causing and creating difficulties for reverifiying the account.Now they have segregating discriminating improper inadequate inconsistent terms rules impositions, it s not convinientbtheir troubled services anymore.. Apologies dos not resolve anything
In the new world order, the game is now played with new rules. Alongside traditional banks, we have our new babies, our new neobanks; financial institutions trying to exist alongside traditional banks and neobanks are struggling to survive and attract customers. However, many financial institutions like REMITCHOICE cannot provide efficient, effective, customer-focused services to their customers, and their service fees are also very expensive. There are very serious and widespread grievances regarding the practices, working methods, criteria, and policies of these types of intermediary institutions. These grievances are increasing. Customers who wish to use the services of such financial institutions not only fail to receive proper service, but also face the risk of losing or damaging their financial assets and funds. Furthermore, these financial institutions, by concealing the details of their criteria and policies under the guise of internal procedures and rules, suddenly close customer profiles and/or accounts/cards, never reopening them, and discarding customers by devaluing and alienating them, continue to hide behind their rules, failing to provide fair, discriminatory, unjust, impartial, healthy, and successful service. They disregard the trust of their customers after serving them for a certain period. After a certain period, they continue to harm their clients' financial lives by kicking them out. Moreover, despite only providing services as intermediary institutions and profiting from their clients, they choose to discipline their clients with their money, hiding their practices from them and discarding them. Because the owners and businesses of these intermediary institutions are unknown, the customer representatives they employ cheaply lack sufficient training and therefore cannot provide proper customer support services. These customer representatives continue to harass their clients with their work style and service approach.
As potential customers, we should no longer give priority to these types of financial institutions, these intermediary institutions; we shouldn't work with them. Instead, we can work with traditional legal banks or neobanks. Because our traditional banks and neobanks provide much better service, they don't devalue and discard their customers. They have lower-cost services than financial institutions (intermediary institutions like REMITCHOICE). We can start removing intermediary financial institutions from our lives. We shouldn't allow them to treat us like slaves with their hidden rules. These types of institutions harm our financial lives and degrade us. We don't need them. Let's not work with these institutions. We have many traditional banks and neobanks that provide much more customer-focused, efficient, effective, and lower-cost services. Don't let intermediary financial institutions provide you with poor service and devalue you. Let's stay away from financial institutions. It's time to throw these financial institutions in the trash. We will not allow them to devalue you, harass you, mock you, hide everything from you, and act superior to you with their nonsense like, "For security and regulatory reasons, we cannot share detailed information about the review process or internal decision-making processes."
Traditional banks and neobanks do not use phrases like, "For security and regulatory reasons, we cannot share detailed information about the review process or internal decision-making processes," as a threat against customers nor mock you.they not serving in the proper manner