Jakob Hansen

Bought two identical bedside tables (Kartell Componibili Classic Big Square opbevaringsenhed). The design looks great, but both lower units were defective: one door doesn’t latch and swings open, the other gaps badly at the top.

We asked for replacements. Instead we got demands for the warranty card and original packaging (which we no longer had) and were simply fobbed off with a 10 % refund.

Two defective products in this price range and such poor service – really bad in every sense.

Skjorter af høj kvalitet og en service i top! 5 stjerner herfra!

God privatrådgivning ift. boligkøb.

First and foremost, it seems that almost everything is more expensive on Hotels.com compared to other similar platforms.
Secondly, their loyalty program is ridiculous.
CANNOT BE RECOMMENDED

Jeg har aldrig modtaget min pakke (en bog), som jeg bestilte. Nu skal jeg i gang med en masse praktisk for at spore, hvor den er blevet af.. Besværligt!

Efter opdateringen er den blot blevet besværlig at bruge..

Nemt og billigt! Og derudover en super god kundeservice

The 13th of July (2021) I was about to withdraw 100€ at an ATM in Mijas (Spain). As I saw of much the extra fee would be, I cancelled the withdraw that I was about to do. I got my MasterCard and leaved the ATM with no money (of course). Five minutes later I saw, that I was charged 103,95€ even that I cancelled the transaction and didn't get the money. I called the phone number at the ATM, and they told me that it was a mistake that they charged me the money, but that I should contact my bank (Revolut) because they should make a "chargeback".

So I contacted Revolut on the exact transaction, that should never had been placed. At the begging I thought that it would be easy, as a serviceman answered me few minutes after I texted them. But I had to talk to around 6-7 different Live Agents, where I should tell the story over again 3-4 times, because I got the following message so many times "I will escalate this chart to the relevant team so they can assist you further". At this time both the ATM, Revolut and I knew, that I should get the money (103,95€) back. Finally the 20th of July (2021) I got my money back and the case was closed.

The 1st of September I received an E-mail that said, that the same transaction has been unsuccesful, and I went to my account to see, that I was charged 103,95€ again - the money that I never got from the ATM which the serviceman from the ATM knew and also told me in the phone (they have cameras all around the ATM). So I tried to contact Revolut once again, and we were having a conversation which they ended with "We have received the ATM logs showing that the cash was dispensed correctly by the ATM", which is absolutely not true! I am so frustrated that I am not getting my money back.

What if I have tried to withdraw 4-500€ or more? I've never heard anything similar to this case. So embarrassing

Fantastisk oplevelse hos Dansk Flyhjælp - hurtigt og nemt!

Jeg var for et års tid siden på en rejse, hvor et af mine fly blev aflyst. Jeg fik aldrig gjort noget ved det på daværende tispunkt, og blev så gjort opmærksom på det af en kammerat et års tid efter. Han anbefalede mig at sende sagen ind til Dansk Flyhjælp.

Jeg sendte mine booking/fly oplysninger ind til Dansk Flyhjælp og modtog en bekræftigelse på dette. Efter blot 3-4 uger efter modtog jeg en mail fra Dansk Flyhjælp, som gik på at de havde vundet sagen og jeg ville få mine penge hurtigst muligt.

Det eneste jeg foretog mig, var blot at sende mine oplysninger om rejsen, og så klarede de elelrs resten.

Kan varmt anbefale Dansk Flyhjælp til alle