Themelis Magriplis

Hi Themelis,

We totally understand the issue and we would love to help you further!

We have sent an email via Trustpilot and would like to receive more information! Once we have located your account, we will be happy to help you resolve the issue and we will email you about it as soon as possible!

Kind regards,
Nicoletta | ON THAT ASS Team

Thank you for your feedback. We would like to clarify the situation regarding your order. After issues arose with your top-up service, GamsGo immediately offered to switch your subscription; you subsequently arranged for a full refund with us, and that refund has already been processed. Following the refund, you repurchased a 12-month YouTube Family group plan; therefore, we ask that you double-check your records regarding the claim that you did not receive a refund for nine months.
If you have further questions, please email assistance@gamsgo.com and include your order number, the product page, proof of payment, the refund confirmation record, payment account statements, and a history of our communications.
We will review the information provided and assist with the next steps.
Thank you for sharing your experience.
GamsGo Customer Support Team

Thank you for your feedback. Our marketplace charges a 12% selling fee, which covers all additional costs like payment and payout fees, as well as currency conversion. You can lower the selling fee to 2% by creating a private listing. Additionally, high-tier items qualify for an automatically applied reduced fee of 6% (more info at https://blog.skinport.com/reduced-fee-high-tier-items/). :)

Hej Themelis.

Vi er simpelthen så glade for du ville tage dig tiden til at dele din oplevelse som kunde i Nordisk Energy.


Vi sætter altid stor pris på vores kunders tilbagemeldinger og lærer altid af tilbagemeldingerne, hvilket vi også har gjort denne gang.


Vi vil altid gerne give alle en god kundeservice og dit input gør vi ved at det er vigtigt at få hjælpe en kunde med at komme i mål med alle sine spørgsmål og behov inden vi slipper røret.


Du er, fortsat og som altid, velkommen til få svar på dine spørgsmål, enten ved at ringe til os på telefon: 91 30 30 40 (ma-fr, 9-15), eller skrive til kundeservice@nordiskenergy.dk


Vi vil gøre vores bedste for at gøre alle kunder glade 🌈


Endnu engang tak for at dele din oplevelse her på trustpilot.


De bedste hilsener herfra og hav en dejlig dag🌞


Kundeservice
Nordisk Energy