I had ordered three awards and tried to…
I had ordered three awards and tried to contact you to order a fourth. I never heard back. So I reordered but ended up paying a lot of postage that was not necessary if I could have gotten a hold of you to add another award.
They look great but I would have liked to save the $20+ postage
26. August 2026
Antwort von Baudville
We are so sorry we missed you! That is a completely understandable frustration and the extra shipping cost should not have been necessary. The awards looking great is wonderful to hear, but we want the whole experience to feel just as good. A member of our leadership team will be reaching out to you directly. Thank you for your patience!