Dear Karin,

Thank you for taking the time to leave your review.

We are very sorry to hear that you did not receive your poster. We understand how disappointing this must be, and we sincerely apologise for the inconvenience.

We have already contacted you by email to offer a suitable solution and would kindly ask you to reply to our message so that we can resolve this matter for you as quickly as possible. If you cannot find our email, please feel free to contact our customer service directly at service@posterlounge.nl.

We sincerely apologise again for the inconvenience caused and look forward to resolving this for you.

Kind regards,
Your Posterlounge Team