Even in these strange times, Carey Fielding, our sales co-ordinator, has been so helpful. She posted out a sample and colour swatch, talked to us a number of times on the phone, including talking us through everything on the Velfac stand while we visited the the National Self Build and Renovation, which is currently open but all the stands are un-manned during the Covid restrictions. This allowed us to see, in person, these great quality windows which are offered at such a great price.