Zeely Bewertungen 

Antwort von Zeely

Vor 1 Tag

Dear Angelika,

We’re sorry to hear that your experience with Zeely left you feeling this way. We understand that when the results don’t meet your expectations, it can be especially disappointing after investing your time and money into the platform.

We’d really like to understand what didn’t work for you and what you were hoping to achieve with Zeely. Please email us at trust@zeely.app with the email address associated with your account and, if possible, an example of the creative or result that disappointed you.

Our team will be happy to look into your experience and help you understand what may have gone wrong or how we can improve the results.

Thank you for sharing your honest feedback and for giving us the opportunity to help.

Best regards,
Kate

Antwort von Zeely

4. Aug. 2026

Dear Chloe Von Gatow,

Thank you for sharing your feedback. We’re sorry to hear that your experience with Zeely has been so disappointing.

We want to assure you that we only process charges as part of an active subscription, and we would like to review your account to better understand what happened in your case. We also understand that our platform may not have been the right fit for your book marketing needs, and we appreciate your honest feedback about the product and user experience.

Please contact us at trust@zeely.app, and our team will carefully investigate your billing concerns and do everything we can to assist you.

Thank you for bringing this to our attention.

Kind regards,
Kate

Antwort von Zeely

22. Juli 2026

Dear Sascha,

Thank you for your thoughtful review and for highlighting what you've enjoyed about Zeely!

We're delighted to hear that you found the platform easy to use and appreciated the AI assistance, clear guidance, and the ability to create professional social media ads so quickly.

We also appreciate your valuable feedback about prompting. You're absolutely right - using clear and specific prompts helps the AI generate the best possible results, and we're continuously working to make this process even more intuitive for all users.

Thank you for your support, and we wish you continued success with your campaigns!

Warm regards,
Kate

Antwort von Zeely

18. Juli 2026

Dear Sebastian,

Thank you for taking the time to share your detailed feedback. We're sorry to hear that Zeely didn't meet your expectations.

We understand your concerns regarding localization, language support, and content that feels better suited to the U.S. market. Zeely is designed to support businesses across many industries, and we recognize that different markets require different styles, messaging, and creative approaches.

Many aspects of the generated content can be adapted and personalized to better fit your business, audience, and local market. We'd love the opportunity to better understand your goals and help you achieve results that feel more relevant to your region.

If you're open to it, please contact us at trust@zeely.app with your account details and a link to your review. Our team will be happy to review your experience, provide recommendations, and help you tailor your creatives to your specific needs.

We appreciate your honest feedback - it helps us continue improving the platform for customers around the world.

Kind regards,
Kate

Antwort von Zeely

11. Juni 2026

Dear Stefanie,


Thank you for your feedback and for using Zeely for your online project!

We're delighted to hear that you've already started creating content. However, we also understand your point about the German language versions and accents in the videos. Natural and authentic pronunciation is especially important for the German-speaking market.

We are continuously working to improve our AI voices and language options. In the meantime, we would be happy to personally assist you in finding the best available settings for your target audience.

Please contact us at trust@zeely.app. Our team would be happy to review your examples and help you create videos that are better suited to the German market.

We wish you every success with your project and look forward to supporting you further!

Sincerely,
Kate

Antwort von Zeely

17. Juni 2026

Dear JSB,

Thank you for your kind feedback!

We’re really glad to hear that you had an excellent experience with Zeely and found the service valuable.

It means a lot to us to know the platform is helping you create and grow your marketing content more easily and effectively.

We appreciate you taking the time to share this, and we look forward to supporting you with even better results going forward!

With appreciation,
Kate

Antwort von Zeely

4. Apr. 2026

Dear Jörg,

Thank you for your feedback! We are so glad that you are already enjoying Zeely. We know there is always room for improvement and are constantly working to make the experience even better.

If you have any questions or need support, please email us at trust@zeely.app we are always here to help.

Best regards,
Kate