SuperCool Bewertungen 

1.343
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great session. I wasn’t going to join because I had attended a previous one but glad that I did. When the instructor asked for websites to review so he could give feedback and rebuild them using the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Being an established author, moving in stride with AI has never been easier. Not only can I orchestrate my illustrations faster and more precise than ever before at the touch of fingertips or my voice... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I appreciate the enthusiasm of the presenter. However, prompts demonstrated in the Zoom meeting to generate different projects could have been put out on a deck or PowerPoint. I wanted to know about... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I'm truly thankful to Johnauy,following up with me but most of all giving clarity on using super cool. Because I really like using it. And was sad about possibly leaving it. Again Johnauy for your... Mehr ansehen

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

SuperCool is at the forefront of synthetic intelligence technology, bringing cutting-edge AI capabilities to creators, developers, and businesses worldwide. We believe in democratizing access to advanced AI tools that can transform the way people work, create, and innovate. Built on state-of-the-art machine learning models and neural networks, SuperCool leverages the latest advances in artificial intelligence to deliver exceptional results. Our technology is constantly evolving, incorporating feedback from our community to improve and expand our capabilities. SuperCool generates documents (Word, PDF, PowerPoint, Excel), media (music, videos, images, voice), code (Python, JavaScript), research reports with web data, mathematical analyses, spreadsheets with formulas, and much more. If you can describe it, SuperCool can create it.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

1343 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(1.343)

1.341 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Another WOW Sunday Session from…

Another WOW Sunday Session from Jonathon on how to create Ads and Funnels in SuperCool. He covered the counter intuitive secrets behind digital marketing, traditional ad targeting is dead and what to target now. The 30 day math window. Features vs Benefits that speak directly to customers desired identity all in SuperCool.

Time well spent

30. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you so much to Terry for the…

Thank you so much to Terry for the amazing overview of what this program can do and how much it can help me do what I want, to get my business dream up and running. I am so grateful and excited, and have signed up for a call with the team on next week for additional guidance. Thank you!

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Supercool is not cool!

I appreciate the enthusiasm of the presenter. However, prompts demonstrated in the Zoom meeting to generate different projects could have been put out on a deck or PowerPoint. I wanted to know about how to manage the database after a project is generated with the prompt. Simulate a prompt so one knows how much credit is needed, tips on specifying a database was not needed. After the fact, It creates a database automatically which cost more to generate and to host. It cost me $115 to simply create a six page website which I gave another website as a reference. Ridiculous! I bought DIVI WP templates for $290 and got hundreds of designs and can easily create one. The $8 a month plan is a joke. I won’t be using this service.

13. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Impressive!

Great session. I wasn’t going to join because I had attended a previous one but glad that I did. When the instructor asked for websites to review so he could give feedback and rebuild them using the tool I put my site in the chat and it was selected. 😳 I received great feedback that is impacting changes I want to now make to my account. Having an independent eye was helpful and the speed and creativity employed by the site was highly impressive!

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Yes — since this review is really about Jonathan’s support, I’d make his name the centerpiece. Something warm and specific like this:

Outstanding support from Jonathan

I had a complicated billing and account issue with SuperCool, and Jonathan from Famous Labs was absolutely wonderful to work with. He took the time to understand what had happened, personally helped resolve the issue, restored my account, and went above and beyond to make things right.

What could have been a very frustrating experience ended with me feeling genuinely valued as a customer. Jonathan was responsive, kind, fair, and exceptionally helpful. Great customer service makes such a difference, and he deserves recognition for it.

Thank you, Jonathan! I’m very happy to be back creating with SuperCool.
Dr. Alex

11. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding Company and Excellent…

Outstanding Company and Excellent Experience!
I’ve been extremely impressed with SuperCool. From the beginning, the experience has been professional, straightforward, and easy to understand. What really stands out is the quality of the service, the attention to detail, and the feeling that they genuinely want their customers to succeed.

As a small business owner, I’m careful about where I spend my money and who I choose to work with. SuperCool has given me confidence that I made a great decision. The communication has been excellent, the process has been smooth, and everything has exceeded my expectations so far.

It’s refreshing to work with a company that delivers what it promises and treats its customers like they actually matter. I would absolutely recommend SuperCool to other business owners looking for a professional, innovative, and dependable company. Five stars without hesitation!

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A big shout out to SuperCool

A big shout out to SuperCool. The platform harnesses tremendous arsenal of tools. The video shorts are easy to build; the quality is top-notch. I am finalizing my first book on the platform. The straightforward technology allows me to refine and augment my manuscript with ease, offering insightful suggestions along the way. I had to battle through the KDP process on my first book last year before SuperCool. Now, the book cover, the wrap, keyword offerings, to highlight a few requirements, are literally at my fingertips. Additionally, I have been steadily been canceling most of my other app subscriptions because the phalanx of solutions within SuperCool render them superfluous. Everyone should give SuperCool a chance to be their main, all-in-one artificial intelligence platform. Generating, editing, and managing creative and business projects from a single prompt is something to behold. Lastly, Jonathon, Terry, and John V. are extremely knowledgeable and quite helpful. Thanks SuperCool - well done!!

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Out of bad came good! ,following…

I'm truly thankful to Johnauy,following up with me but most of all giving clarity on using super cool. Because I really like using it. And was sad about possibly leaving it.
Again Johnauy for your patience and professionalism. 22026

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Being an established author

Being an established author, moving in stride with AI has never been easier. Not only can I orchestrate my illustrations faster and more precise than ever before at the touch of fingertips or my voice, but I can compose my manuscript and story arch in real time with timeline. No more long meetings back and forth with editors or publishers for that matter. AI gives me real proven data. I can build front to back and get my stories out there quickly and efficiently, while the marketing is done simultaneously with each book. Then I can test the market with feedback from purchases, while building cartoons to further expand my brand. This is now and everything is possible. Ai hasn't replaced my imagination, it has amplified it.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The money issue with them keep asking…

The money issue with them keep asking to buy subscription

9. März 2026
Bewertung ohne vorherige Einladung
SuperCool-Logo

Antwort von SuperCool

Dear Cherry Time,

Thank you for your feedback. We have located your support ticket and would appreciate some clarification regarding your review, as our records indicate an interest in continuing to use the platform following your cancellation.

We have reached out to you directly to further discuss your concerns and remain committed to resolving this matter to your satisfaction. We look forward to hearing from you.

Bewertet mit 1 von 5 Sternen

SuperCool Canceled My Subscription Instead of Answering My IP Questions

I purchased SuperCool because I was considering using it with my original intellectual property. Before agreeing to the Terms of Service, I contacted Famous Labs because I wanted clear answers about what happens to uploaded copyrighted material, character art, scripts, prompts, and other original content.

Support initially told me that the Terms and Privacy Policy were documents I had “agreed to when [I] signed up.”

That was not accurate. My SuperCool account was still displaying a Terms of Service screen telling me to “review and accept” the Terms and specifically stating that acceptance would occur by clicking “I Agree.” I had intentionally not clicked that button because I still had unresolved questions about my IP.

I pointed this out and asked Famous Labs to clarify when and how I supposedly accepted the Terms.

Their response was to confirm that I had not agreed to the Terms, cancel my SuperCool subscription, and issue a full refund.

I appreciate that the refund was processed. However, several of the questions that led me to contact support in the first place were never directly answered, including questions about AI training, third-party AI providers, treatment of uploaded pre-existing IP, and retention/use of original material.

I am sharing this because other artists, writers, filmmakers, animators, and IP owners should know to carefully review the Terms and get satisfactory answers about their intellectual property before uploading unpublished or proprietary material.

3. September 2026
Bewertung ohne vorherige Einladung
SuperCool-Logo

Antwort von SuperCool

Dear Melaus,

Thank you for your feedback. We are pleased that we were able to process your cancellation and refund to your satisfaction. However, we have been unable to locate your account or any previous correspondence based on the information provided in your review.

It appears you may have encountered difficulty navigating the platform’s interface regarding our Terms of Service. Please be aware that this can occasionally occur due to interference from browser extensions or add-ons. If you would like further clarification regarding our policies on intellectual property and data usage, we invite you to contact our support team directly so that we may address your specific questions or visit the direct link we provided to you directly as well.

Bewertet mit 1 von 5 Sternen

Customer support is non-existent

Customer support is non-existent. I've been charged for hosting and have asked them to stop charging me, since I don't have anything being "hosted." All I had created was some illustrations for a small storybook. After frequent requests for a reply, I still haven't heard from anyone. I've had to shut down two bank cards to keep them from pulling any more money out of my account.

30. August 2026
Bewertung ohne vorherige Einladung
SuperCool-Logo

Antwort von SuperCool

Hey Cathi,

We have successfully located your account and can confirm that we have responded to all three emails sent over the past week; however, we have yet to receive a reply from you.

We have reached out once more to confirm that your concerns have been addressed. We encourage you to review our previous correspondence, as our support team has been available to assist you since you initially reached out.

Bewertet mit 1 von 5 Sternen

very expensive

very expensive, supercool charges, too exorbitant prices, offers you credit points, and at the least generation of two to three documents, not even images nor videos. They drain the credits and ask you to buy again. This website and the people behind it must be thieves. I won't recommend this to anyone; that would be deadly

19. August 2026
Bewertung ohne vorherige Einladung
SuperCool-Logo

Antwort von SuperCool

Hey Paul,

We are sorry to hear about this, as it looks like you have never reached out to our support team regarding your concerns? While we believe we may have located your account, we have no record of a support request initiated by you.

We have submitted a formal request via Trustpilot to verify your account details and look forward to your follow-up so that we may assist you in resolving this matter.

Bewertet mit 1 von 5 Sternen

Absolute thieves

Absolute thieves! Had a basic subscription but was overcharged twice. Kept sending messages to their support team but never got any response. Stay away from these thieves! Worst company ever!

2. September 2026
Bewertung ohne vorherige Einladung
SuperCool-Logo

Antwort von SuperCool

Hey Edith,

It appears that our previous email communications may have been overlooked. We have sent a follow-up message including supporting documentation to demonstrate our consistent efforts to address your concerns throughout our correspondence.

We remain committed to resolving this matter and encourage you to respond to our existing email thread at your earliest convenience so that we may assist you further.

Bewertet mit 1 von 5 Sternen

Usless support email, hidden fees

My name is Slobodan, I have the same fraud issue as many here.
I'm glad that on Ai community raise awareness about them. So far, I will maybe change this review because I still waiting for an answer. The website created by their mechanism has been hacked. My colleague use their larger plan and it's slower response than a cheaper one.

Oh, and hidden fee is also similar problem. It's tke my 99$ for "hosting" files that are used for generating. It's like the pay a Gmail for cloud storage but add 3 more figures and it's the price! And that item is not transparent.

Last few days they I wrote and email support and they are reading Trust pilot. So - find an email and respond to it.
That is the way You will impact to this review.

26. August 2026
Bewertung ohne vorherige Einladung
SuperCool-Logo

Antwort von SuperCool

Hey Vlasnik,

We sincerely apologize for the difficulties you experienced, and we are pleased that we were able to address and resolve these matters for you. Please remember that our support team is always available via email should you require further assistance. We encourage you to reach out whenever necessary, and we wish you a wonderful remainder of 2026 and beyond.

Bewertet mit 1 von 5 Sternen

Extra charges

Nasty charges they don’t explain. Have to keep chasing them for explanations. Extra charges beside subscription. Not responsive. Keep delaying. Their AI keep burning credits. Eric Lau

24. August 2026
Bewertung ohne vorherige Einladung
SuperCool-Logo

Antwort von SuperCool

*Update* We have located your account and reviewed our communication history, which reflects that we have provided a detailed breakdown of your charges, guidance on account management, and courtesy refunds prior to your recently stopped responding to your support ticket. We have reached out to you again to confirm that your account has been cancelled and the requested refunds have been processed.



Hey Kok,

While our current ticket response time is well under one week, we have been unable to locate an account, payment history, or any support tickets associated with your Trustpilot profile name. We have submitted a formal request via Trustpilot to investigate this matter further, and we look forward to your prompt response.

Bewertet mit 5 von 5 Sternen

After having a bad experience

After having a bad experience, I left a negative review. Since then, Jonathan from Famous Labs contacted me. He understood and offered to work with me by issuing me a full refund. Maybe the technology will improve, and I can resume what I started.
Thank you, Jonathan,

7. August 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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